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Appliances Complaints

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Kelvinator / Stove / oven

lari7804 on May 29, 2017
Good Day On 05/02/ 2016, I purchased a Kelvinator Oven and Stove from Game Stores Pietermaritzburg. On Tuesday the 16/05/17, my Kelvinator oven glass shattered and the right front plate broke. We had used the oven during the day so it startled me as to how the glass could suddenly shatter...

Carrefour / Hitachi refrigerator

Mohammad007 on May 27, 2017
Bought new from carrefour and owned it for 8 months only!! It stopped working, doesnt cool nor freeze. Woke up to find all frozen items rotten. I contacted carrefour- airport road, however nobody came to fox it. It is still under warranty. I am very disappointed with carreofur and their...

Carrefour / sales staff TCL

mark.burgos143 on May 26, 2017
i am a regular customer of carrefour since they open in manar mall, this is my first time to encounter salesman like JUVY ALBERTO in tv section he is such a very rude salesman im asking about Lg tv he keep on telling that brand is not good, then he push me to look on tcl brand which i dont...

Lowe's Home Improvement / Lowe's Home Centers / Online ordering

Narayne Rougeau on May 26, 2017
Worst online shopping experience ever. I ordered a mini-fridge from Lowes.com because it's not available in any local store. It came dented in two places -- one on the front near the seal. Today, I get a call from the local Lowe's store asking me to bring it into the store. No! I wanted it...

Sears Brands / Damage to my appliance/failure to bring approriate part

Mary Beth Mueller on May 26, 2017
Date of Incident: Friday, May 26, 2017 Technicians: Nathan F. and Joe Nathan F. was careless and allowed the motor shaft that was removed from my mother's washer bang into my mother's beloved washer. She has had her washer/dryer set for 18 years and they are beautiful and she absolutely love...

Frigidaire / Electrolux / Electrolux Dishwasher

Jvandervliet on May 26, 2017
Dishwasher purchased in August of 2016. Been out of service over 7 weeks now. Third mother board, spray arm still misaligned, and now they say I need a new circulation pump. Another 7 to 10 days with no dishwasher. Every time I call Electrolux they say that they will not replace they will...

Private individual / Red Copper cookware

Not applicsble on May 26, 2017
My 8 month old Red Copper skillet has warped. I called customer service and was told that "this is very common, and you can send it back for a new one, which in all likelihood will warp also." Your customer representative said that improvements have been made, but I will still be sent the...

Plumstruck / Charbroil grill

Kristen Bost on May 26, 2017
PlumstruckThe grill was delivered upside down, in a disheveled box with packing tape wrapped around it to hold it together. When box opened for assembly, there was a bolt missing on the right side hinge. The bolt was not located. There is damage done to the area around the hinge, the metal is bent...

GE Appliances / Product doesn't last - Appliances

Michael Abel on May 26, 2017
We purchased a GE refrigerator and a GE stove for a kitchen remodel. They both broke down at the same time yesterday. The refrigerator repair (because they refused to replace.), couldn't happen because the repairman did not have GE parts, only frigidaire...really? He has to come back next...

Whirlpool / 60 gallon water heater

Paul Stokes on May 25, 2017
I purchased a 60 gallon water heater and installed it a year ago. Since I purchased the unit I have had to replace two lower heating elements. Now I have to replace a third, Iam very unhappy with this product and will never buy another product from your company again. This water heater is only one year old and I feel like I have to replace it again.

Dappz / awful return policy

Lancelot! on May 25, 2017
Unforgiven return policy (25% restocking, had to pay for the return shipping fees): I ordered the wrong part (lost an eye in battle and cannot see very well), only opened the plastic wrapper of the part. They approved the return, I paid for the shipping (normal), and they said the part ha...

GE Appliances / faulty peb1590snss profile convection microwave oven

Leney on May 24, 2017
We paid almost 700$ for a PEB1590SMSS Profile convection microwave, and we loved it. But, after 3.75 years it needed a new motherboard & microswitch. Now, it's 4.5 years old and it needs a new harness! In addition, to the expensive microwave, we paid almost 300$ for the trim kit. It seem...

Kitchenaid / stand mixer

Mariana Romulo Barbosa on May 24, 2017
On May 09th I bought a small appliance online after seeing a TV offer. On May 16th I was charged. Order number: 709469673 Tracking Number: 669208851010 I never received an order confirmation or tracking number. I had to call, and find out after giving my info. Today is the 24th, I waited 14...

Boardmans / service and warranty promise

H.Tambay on May 24, 2017
Good day, I have made a purchase over R6000 at Boardmans (Canal Walk branch, Cape Town) in September 2016. My Russel Hobbs 4 slice toaster was faulty and I have returned (25 May 2017) it to the same store mentioned above. I provided proof of purchase and original packaging with no tampering on...

Jiangsu Aolike Commercial Refrigeration / Multideck chillers

Mubarak Book Emp on May 24, 2017
We purchase 3 multideck chillers from the said company a year ago. The product arrived and finishing was bad quality. Very substandard product. On the first month itself one of the chillers have problem. We called the boss and he assured us he will solve the problem but kept dragging by...

Choice Home Warranty / a/c compressor

Ann Carr on May 24, 2017
On Saturday, 20 May, my A/C kept kicking off the circuit breaker in my home. I contacted CHW to file a claim. According to them, they send out a request and who ever responds first is who you get. A company replied within 20 minutes, I was like "awesome" until I called "said" company and...

Homechoice / consultants and charged for something

Shantell Oosthuizen on May 24, 2017
I'm sick and tired of a consultant phonning me every day, dealing with a diffrent one every singel time, explaining the story over and over again, i want to deal with one person, a manager please. I orderd a tv in jan, received it in feb, it was damadge, i send it back and still i'm...

Conn's / samsung washer and dryer defective

tony salinas on May 23, 2017
a bough a washing and dryer front loader, less than a moth, the washing machine it take at least 3 time to do it job and the dryer take 3 time to completely dry even in it high settings, read the instructions, call the service department they don't have time this moment to come and take...

GE / ge cafe refrigerator café refrigerator – model # cye22tshss

Priscilla Zotti on May 23, 2017
Café refrigerator – model # cye22tshss New refrigerator serviced multiple times. Ice maker does not work, door handle falling off, front control panel sticks. Cheaply made. Very poor quality service calls and no end in sight. Do not buy this!! Refrigerator ice maker heater does not work -...

Conn's / purchase and delivery

Ms. Chandra on May 23, 2017
Conns has been sending me preapproved letters for 2 years. I went in to purchase an appliance after mine qent out and it has been rhe worst experience ever. #1-first delivery day the appliance had so many nicks and dings to it was unreal. Not only that, the prong on the plug wouldn't plug in...
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