Appliances Complaints


Water Boss / water softener model 900

on Apr 16, 2019

Very rude customer support and only want to sell more parts when they have mis-diagnosed my unit. I am an industrial electrician and I deal with equipment and support every day. The rude ladies in this support department treat you like you can't possibly know anything. I have cut my losse...

Estepona Spain Carrefour / repair of electrical equipment

on Apr 16, 2019

I took a Bosch vacuum cleaner for repair under warranty. When I went to collect it I was offered a different cheaper model badly scratched. Fortunately I had a photograph of my cleaner and the bill that I paid (219, 99 euros). The cleaner I was offered was an inferior model costing 145...

Karen Straw / power smokeless grill

on Apr 10, 2019

Karen StrawI bought the Power Smokeless grill I have had the grill for about 2 months now and it worked great. We were getting ready to use the grill one day to cook burgers for the people coming over for game night. We plugged it in and it wouldn't do anything. I called to let the company know, to...

Hasia Bitton / refrigerator

on Apr 10, 2019

I was scheduled appointment for 4/8/2019, tech could not solve the issue and told me to call back in 2 days which i did on 4/10 - and this is my fairy tail- 1. first time i called spoke to Nick she put me on the line 22 min came back and asked to call back in 1 hour. 2. called in 1 hour...

Life Corp Products / electric infrared heater ls11000hh

on Apr 5, 2019

Life Corp ProductsThe heater scorched the outlet as you can see in the photo I attached and the cord near the prongs seems to be melting (see photo). Very scary scenario. I am glad I caught this in time or it could have caused a fire and loss of property and even worse, the loss of lives. I've tried to contact...

Remy Oliver / mixer

on Apr 5, 2019

My Remi Oliver mixer arrived today (April5, 2019 ) and what a piece of junk. On Jills steals and deals she said this mixer was worth $325.00 marked down to $125.00. This is a piece of junk. Everything is made of plastic even the mixing parts that attach to the mixer are plastic. There i...

J&J International / ice maker

on Apr 5, 2019

I decided to order a new ice maker thinking if I had any problems it'd be best to have the oem part and samsung authorized parts dealer. Big mistake. Ordered part 2/22/19 and part came damaged. Plastic electrical connector was shattered into about 20 pieces. Bubble wrap was great around...

Jetson Appliances / damaged my home

on Apr 3, 2019

Jetson AppliancesOn 2/28 Jetson delivered applianes to our home. The delivery person removed our door from the frame. He could not rehang it properly. He stripped the original holes, then tried screwing it back in several times resulting in 6 extra holes at each door hinge. That's 18 holes total. It took 2...

LG Customer Service and Service Centre / unethical behaviour

on Mar 23, 2019

Greetings. I would like to complaint against the LG Service Centre, Oman. I'm Dr. Kumar from Oman, bought LG Refrigerator (Model No. LG GRC312SLBN) from the Sharaf DG Oman on 12 October 2018. As noise was coming from the fridge, I have complained to the customer service on 3 December 2018...

Game Online / delivery promise

on Mar 8, 2019

I herewith wish to log a complaint as Game does not keep to there 3 - 5 day promise for delivery. I am so disappointed in Game not keeping there promise that I'm also going with this to Hello Peter after this email. Please have al look at your 3 - 5 days promise. I've planned around thi...

You People / membership [protected]

on Feb 25, 2019

I did not authorize you to help yourself to my credit card and with draw NZ$59 for a membership I did not order Please reverse this amount immediately or I will have my bank do this on my behalf at your expense You were unable to provide a solution to my dish-washer problem and in-fact...

Strategic Producer / dishwasher repair smzpc002uc

on Feb 11, 2019

Strategic ProducerMy first appointment to have my dishwasher repaired was November 7, 2018. They have returned 3 more times and the dishwasher is still not repaired - December 6, 18, and January 3. I waited until January 18th for a return call and a new appointment until I finally called back. No...

Asurion Home Depot Protection Plan / lg refrigerator

on Jan 23, 2019

I Have had a problem since Oct and it has been repaired twice now. Tring to fine out about the reimbursement for lost goods. the refrigerator has been repaired since Jan 15th and the status of my claim has not been changed and can not get any info. This is getting to be a full time job for...

Clicks Westgate Mall / electrical appliances

on Jan 16, 2019

I bought a kettle in September an tried to take it in due to it leaking. Took it to Westgate mall clicks an they refuse to take it back and said it was fisically damaged. The kettle stands on one place an it never fell. I only have the kettle for approximately 4 to 5 months. I'm very upset...

Waterboss 900 / e1 then ho error

on Jan 11, 2019

I contacted the company and they forwarded new parts. Good for them. I could not get the new parts to seal, continuous leak. This is probably the worst purchase I ever made. I spent 4 hours on just one of the replacement parts on and off on and off. I have had it. I shipping this back...

Atlas Butler Heating & Cooling / furnace repair

on Jan 11, 2019

In November 2018 we were without heat for 15 days and Atlas Butler customer service did not care. We called daily requesting information on when the repair would happen with no results. The repair was supposed to made be using warranty parts. The technician reduced our bill when completing...

Xatziri Cruz Salas/Sunrise Pillow (Kickstarter) / sunrise pillow

on Jan 10, 2019

Xatziri Cruz Salas is the person who used Kickstarter to fund a product called Sunrise Pillow. She raised $755, 000 on the Kickstarter site for these pillows and failed to update backers or ever provide product. At this time backers are filing FTC complaints against her and her company a...

EPL Musquia Coshenzhenshe / ordered kitchen aid mixer

on Jan 7, 2019

There was an advertisement on Facebook with a special offer for a KitchenAid for less than $90. On August 29TH I placed my order with my credit card It shows the charge. Now it is January and. I still have not received my purchase. I have a attempted to contact the company but there is no...

Censhine Refrigeration Enterprise no. 629 ChenLong Road Song Jiang / 2 ice cube machines

on Jan 4, 2019

I purchased 2 x 545kg ice cube machines from David Fan of CenShine about 14 months ago and I still have not received anything from them. He has blocked my messages and emails as well as my chosen shipping company that I had to find because David refused to ship my equipment bc Indonesian...

Costco Wholesale Corporation? Delivery Company Innovel Logistics / delivery fridge, washer and dryer

on Jan 3, 2019

I ordered my products Nov 28th I talked to innovenllogistics on dec 18 they scheduled the delivery Dec 26 which was frustrating as I just moved into a new house on Dec 14th and didn't have those appliances, On Dec 24th they called and cancelled the delivery saying they didn't deliver to my...

My new Fans / electric fans

on Dec 22, 2018

I have bought a lot of items off Kogan no problems until my last order 5 Mercator Kimberley II 1200 mm Ceiling Fan with Light - Brushed Chrome (FC132124BC) $99.00 5 $495.00 ordered 7th November 2018 delivered 28th November 2018 On the 12th of Dec the electrician arrived to put them in the...

General Electric Company SUCKS / ge-30-in-4-8-cu-ft-gas-oven jgbs10demww/[protected]

on Dec 22, 2018

This was supposed to be delivered today, prior to christmas so I can cook christmas dinner for my family. Delivery company arrives. It is pretty obvious that the unit has been dumped off a fork lift. Top is completely misaligned, back is completely dented, top is scratched, parts are...

Joylife(shenzhen) / tooth instant perfect smile flex teeth whitening false cover

on Dec 22, 2018

Joylife(shenzhen)The order that I received was not according to my expectations. Quality is poor and it is not useable to any extent. I am extremely disappointed. I used Daraz for the first time and it was a mere disappointment. I will never order anything from this app. I want a refund so I could trust...

EPL Kia Fownco / mixer

on Dec 19, 2018

I bought a Large mixer on sept 3, 2018 and have not received it yet. I want my 67.82 money back right now. I have sent them emails and they say the same thing. It should not take three months to receive anything. They blame it on the shipping company Maersk Be Patient is all they keep...

King and State / samsung dishwasher

on Dec 14, 2018

I've been having the same issue for years. The dishwasher leaks and they won't replace the damn thing. They come and get it to work for a while and then it craps the bed again. I've had 15!!! Service people come out! This is [censored] and I'll never buy anything that has king and state again...

EPL*Snrosean Co Shenzhen SH FutianQuadazhonghuagu / kitchen aide mixer

on Dec 9, 2018

I contacted homeapp on fb, for a kitchen aide stand mixer on 9/6/2018. I was charged by:epl*snrosean co shenzhen shfutianqudazhonghuagu $67.28, to by credit card. no email confirmation sent, or contact information sent. I have never received product. homeapp on facebook, is now removed...

Sears/Kenmore Elite French Door Refrigerators / kenmore elite and lg compressors

on Dec 1, 2018

I'm starting a class action lawsuit against Kenmore, LG and Sears. This pertains to the Kenmore Elite Refrigerator that are made by LG, LG compressors that have an average lifespan of 2 years and Sears because Sears knew that these refrigerators have issues and they continue to sell the...

Waterboss / waterboss 380 softener

on Nov 29, 2018

I purchased my waterboss at menards and I noticed recently that they no longer sell them. That was a red flag for me and sure enough six months later my softener started to act up. There are relatively simple things to fix so I called and inquired if the part I was buying woodwork to fix...

Kitchen Signature / unpleasant experience with signature kitchen

on Nov 27, 2018

Kitchen SignatureI have purchased Signature Kitchen cabinets and wardrobe. A year later I had to move from the house I originally fixed the kitchen cabinet and wardrobe to a condominium. The reason I had to do this was my Semi-D house was robbed and thought will safer to move to a condo, as I was mostly... / angel light

on Nov 24, 2018

I ordered an item on line it is called an angel light and it was six weeks before I received it. Also it cannot be put up outside which is why I ordered it. Therefore i would like to return the item and get a refund. Therefore I need a return address which I do not have. The email address i...

Sub-Zero Freezer Company / sub-zero 42" refrigerator

on Nov 19, 2018

Having taught the management of service for twenty years at a major university, I have some knowledge regarding service recovery when a company creates a problem for its customers. The 42" Sub-Zero refrigerator that was installed in my (then) new kitchen just a week over 2 years ago...