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Animal/Pet Hospitals Complaints

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WestVet / neglect/lies

jaime76 on Aug 9, 2018

WestVet Experience: August 6, 2018 I was brushing my cat and she screeched in pain when I got near her tail, and that's when I noticed her tail was bent. Not knowing what happened (I can only guess), I immediately took her to WestVet at 7pm and did not leave until 2:30am the next morning...

24PetWatch / Pethealth Services / cancelling policy and not being refunded my money.

Blondiekai on Aug 6, 2018

I recently adopted a dog from the North Myrtle Beach animal shelter in SC. With her adoption came a free trail for 24Petwatch. After the trail was up, I cancelled my free trial and was still charged $62.00 for the monthly fee. The fee was dropped, and then I was charged the monthly fee a...

Petco Animals / treatment of animals

Pernella Bull on Aug 1, 2018

At the West Saint Paul Minnesota Petco the care of animals is not appropriate. There is a Manager in that department named Myria and ever since she started the area with the animals have gone downhill. A canary died because no one gave it water for a week. A hamster died because two male...

Pet smart store / manager becca customer service

Joe Sanders on Jul 9, 2018

Becca was rude, following us around for no reason, harassed my friends that was talking my shit tzu to the car after being groomed. She actually took a pic of my license plate... Why? I have no clue. i called to complain after seeing my dog was bleeding around the nail area and she...

Popeyes Louisiana Kitchen / 11574 store has the worst customer service of anywhere in hot springs

Lisa G. Mcelroy on Jun 25, 2018

This is the third time in a row I have went in popeyes to pick a snack 3 tender combo for two tenders ready, biscuit ready waited 23 minutes to get fries full staff, 7 others waiting also. This is the last time I will be going to the albert pike popeyes. They need a true manager at thi...

Windstream Communications / new service

VicMez on Jun 14, 2018

I ordered new service online and was given an order number and connection date of 06/04/2018. Then on that day when one showed up I called and was told that for some reason there was a flag by my name. They then asked me a few questions verified that I was who I said and rescheduled me for...

VCA Animal Hospitals / unethical charges for test performed with no results!

Angelise Western on Jun 14, 2018

Our family pet Claire had a Dr. visit that took place back in December. I spoke to the branch manager a couple days before your conference and left detailed notes to resolve this matter. We have had a difficult time connecting over the past few weeks playing phone tag. My puppy was seen...

Banfield Pet Hospital / malpractice

Bear Rotty on Jun 12, 2018

I took my 4years old rotty to banfield because I noticed a lump on his chest, they said its just a muscle strain and it should go away. It kept growing and growing, and got to both sides, and took him in twice after that and each time, they said its just something minor and ignored it. two...

LAZ Parking / parking/hyde park/ target parking lot

bettserica2003 on Jun 12, 2018

Hello, My name is Erica Betts. I work at Hyde Park Animal Clinic. We received 5 parking passes that we switch out depending on who is working here that day. However, I have recently experienced problems using my pass. One day the scanner would not allow me to scan to exit and the gate wa...

Millersville Road (741) PA / customer service

KelliWissler on May 18, 2018

Myself and two coworkers stopped in for a quick bite post shift at your Millersville Pike branch. After checking my order (which was incorrect) I apologized while asking to fix my order. My coworkers and I stood there listening to them mock me for their own mistake. When I collected my...

Dakota Veterinary Center / warranty/sick dog

Anynmous123422 on May 10, 2018

I recently purchased a mini schnauzer from NY breeder in white plains, when I bought her I received paperwork stating she was completely healthy, the day I brought her home they told me to bring her to Dakota Veterinary Center to have her first exam and fecal exam, if her fecal exam showed...

VCA Animal Hospitals / deception

MF$$$ on May 8, 2018

I was sold medication for my dog's liver, but not told the details. When getting the medication home I read that the medication was to be given to the dog for the rest of its life. That is $80/month. I returned the medication and told the Vet I could not afford $80/month for the rest of...

North Shore Animal League America / unethical behavior from staff and veterinarians

Classie Cash on Apr 16, 2018

I purchased two female rescue Yorkies from North Shore Animal League America in December of 2010, approximately 8 years ago. They were apparently puppy mill dogs and they were abused and mistreated. I named these two yorkies Angel and Precious and they have both become an important part of...

Banfield Pet Hospital / wellness plan / teeth cleaning / money grabbing practices

Amber11234 on Mar 17, 2018

Do not sign up for banfield wellness plan, it's a scam and you won't be able to cancel. It's also not an pet insurance. It's a scam. I took my dog to Banfield to do shots and the vet and staff sold me on their wellness plan with teeth cleaning. Do not do the same...

Petsmart / grooming/ bandfield

Shanika Lee on Mar 17, 2018

I have had the most annoying experiences with the Petsmart on Culebra in San Antonio. I've had times where I've been overchaeged for services at grooming and recently she went in for a groom and against me asking cut her poodle puff off. They lack experience and attention to detail. As of...

Effa Shafiee / very poor services

Paq Effa on Mar 12, 2018

Effa ShafieeHi there, Please take a look the attached picture as per prove that iv been payment RM60.+, for my courier that only cat carrier. But until today i'm did not received any courier from that promise "next day delivery" what the hell with the promise, its take 5 day already.. Please dont take...

Miami Pet Emergency / veterinary care

Derek Zeledon on Feb 19, 2018

So here is the deal. I am not one to do post since I understand that every customer cannont be pleased but right now this is straight robbery. So, my girlfriend and I took our dog to this emergency clinic as a recommendation by our vet that we trust and it was a horrible recommendation to...

Charles Loops E DVM / homeopathic veterinarian

Anne1284 on Feb 15, 2018

Charles Loops E DVMAfter a 10 minute conversation where Dr. Loops barely said anything, he explained that he had to end the call because he had another client scheduled. He asked me to send him more information about the supplements that my cat was currently taking and said that he would reply to my...

Banfield Pet Hospital / pet services

gaildave on Feb 10, 2018

My older boxer has multiple lipomas which is common for this breed. I took him there as our local vet doesn't perform surgery. He has an ulcerative lipoma with questionable pathology on the base of his ear. They immediately said he had an ear infection... No symptoms of this and I had not...

Humane Rescue Alliance / humane rescue alliance in washington dc strolls my block like they are isis, no joke!

Janice Blunt on Feb 5, 2018

I was bringing in my groceries and this guy walks up behind me while I'm walking into my house and says "Madam, we have a problem, sit right there" no joke I literaly dropped my groceries. This man, Stephon Daniels comes into my house, without notice, without asking…that'...