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Animal/Pet Hospitals Complaints

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VCA Animal Hospitals / wrongfully vaccinated

Ro
Rocky22 on Oct 14, 2017
VCA Animal HospitalsOn Sep 23, 2017 my furry baby, Rocky was brought in to VCA Animal Care Center of Chicago 1248 W. Washington Chicago, IL 60607 (312) 243-6655. Rocky was dropped off there to receive a comprehensive physical exam and grooming. Rocky has been a patient there since Jan/2016. I was contacted...

Petsmart / fish

El
Ela122 on Oct 8, 2017
PetsmartHi i always go petsmart in belton mo 64012.everytime i go there the fish tanks are covered with algea and more dead fish are floating then live ones.when i ask when u clean ur tanks they say we working on it.a week later they still look the same.i hate afraid to get anything out.of The...

Hobby Lobby / floor messes

Bw
Bwhit on Oct 1, 2017
I shop the mt. vernon illinois hobby lobby quite often. It used to be neat and organized but lately it is a disaster. For the past few weeks there have been boxes of merchandise all over the store and carts of stuff everywhere. I understand they work hard to get everything out but that...

Banfield Pet Hospital / I will never return

Ne
Necati on Aug 28, 2017
I was extremely stressed out and had probably the worst day in my life. My 18-year-old dog was ill and stopped walking and our family made the hardest decision to put him to sleep. When I brought him to the hospital the vet started to tell me that our dog had chances to survive and live in...

Best Friends Veterinary Hospital / overcharge

Bl
Blue1123 on Aug 23, 2017
My dog was very ill however it was 10:30am on a monday morning. I had been to one clininc that couldn't see him that day so I called sally, who my cousin had spoken very highly of & I was heading to to my cousin's house. So I called sally & explained I knew my dog was very sick & I really...

Petsmart / grooming

Ma
marierosieb on Aug 22, 2017
I took my dog to be groomed on 8-20-17 at PetSmart in Maplewood MN. My dog is very sweet and loving but is also very timid and nervous. This is not the 1st time she has been there. The 1st time I was not happy with the grooming, but the 2nd time they did a great job. This was the 3rd and...

VCA Animal Hospitals / illegal billing practices

La
LA78 on Aug 16, 2017
I took my pet for an consultation due to vomiting and diarrhea. My pet was left there the whole day and they charged me $413.76. They charged me for services that were not provided and sent me home with a kit for collect urine and fecal test at home. I had no idea why they were giving me...

Petsmart / optimum health plan cancellation

Da
Damian Graves on Aug 10, 2017
Early in 2017, my wife and I asked Petsmart customer service about the terms and conditions of opting out of our plan before the full year, to which the customer service technician/supervisor Becca (360989) told us "canceling your plan now would only mean you wouldn't get your...

Banfield Pet Hospital / pet insurance

Mj
MJ Loflin on Aug 9, 2017
I cancelled my pet insurance for my two dogs several years ago, after an incompetent vet at a Banfield location nearly killed my German Shepard. I should have sued, but instead decided to let it go and try to move on. Banfield is still trying to collect on the insurance I cancelled. That'...

Banfield Hospital / tooth extraction

Sa
SamandtheBaz on Jul 31, 2017
Our 12 ½ year old Whippet had his teeth cleaned at our local Banfield. During the procedure, Banfield contacted us for permission to remove one of our dog’s molars because the root was showing right above it. We gave them the ok, and after the procedure was over, we were informed that during...

Banfield Pet Hospital / the wellness plan

11
1127Bigdaddy on Jul 28, 2017
Well My dog had been on the plan for over 14 years. I had to put her down on Saturday July 22nd, 2107. I was told to call the Banfield 800 number to cancel the plan. The girls working at Banfield, seamed very strange when I ask how to cancel the plan. Well now I know why, I am now paying...

Petco / vet services

Ma
Madison Naus on Jul 22, 2017
I went with my friend to get her 4 month old puppies shots. When we got into the area where they do the shots a lady who her puppy Pyper has never met before picked her up and held her by her neck and stomach and when they gave her the first shot she tried to nip at the girl holding her...

Banfield Pet Hospital / cancellation policy is non-existent

Pm
P Maye on Jul 11, 2017
First of all, while I will not deny attempts have been made to contact me, I will say that your representative always call me when I am at work and I have explicitly told them that information and asked that they instead call my husband's number to get the bill taken care of. Instead your...

Petsmart / banfield pet hospital

Ja
jakezoe on Jul 7, 2017
I had my dogs teeth cleaned April 22nd...when I got him home I noticed his teeth did not look very clean at all. I am a dental hygienist so I probably notice more then others would. I called and asked to talk to vet and was told she would call me back...however she never did. I just took...

Sergents / sergent silver flea and tic squeeze on

Cl
C Loves DB on Jun 25, 2017
I went on here to read any information about this flea and tic squeeze on for use on my cats. I am so glad I did. The complaints are horrible. I thank GOD I did not use before checking on here first. Thank you all for putting your complaints on here! I am elderly and live on a limited...

Banfield Pet Hospital, San Juan Capistrano CA / vet services

Rs
RST-Dog on Jun 24, 2017
I've had my dog on the Wellness Plan for over 10 years at this location. There's obviously a huge problem going on there within the past year or two. Scheduling an appointment is impossible~ It takes WEEKS to get in to see any Vet. Paying $52.95 per month for over 10 years is A LOT of...

Petsmart / store manager kicked us out of the store for bringing our sick dog to banfield

No
Noe Gonzalez on Jun 21, 2017
Last May 19th at Mc Dill Avenue Store in Tampa, my wife, son and myself brought our Dog to a Dr.'s appointment and because the Dogs condition the Store Manager(Named Pat, long hair, white hair) started mopping the floor because our Dog have a skin condition that can be contagious. This guy...

Shank Animal Hospital / I'm worried what he did on the inside of my dog if it looks this bad on the outside!!

Ky
Kyra Kayy on May 28, 2017
Shank Animal HospitalI'm absolutely heartbroken. I took my baby 5 month old pitbull mix puppy to get fixed here through the snip program yesterday at 9 am. Little did I know I was leaving her there for a night to get her back with an infected, butcher-like cut on her stomach. I picked her up the next day...

Wagz / advertising

Je
Jennie Bett on May 12, 2017
I took a contract with Castle Media who were acting on behalf of Abbey Vets in Barnsley. They charged me £480 which I paid in 3 instalments in March 2016. The contract was to advertise my business of dog grooming on Abbey vets appointment cards. I was sent a card which did show my busine...

Banfield Pet Hospital / wellness plan

Li
lizettp on Apr 5, 2017
Good AFternoon I'm very disappointed with the service that we received from the Banfield clinic. Our puppy had the wellness plan with them, when I phoned this morning cause money is still getting deducted for this plan they informed me that this was a auto renewal plan (we were never informed...
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