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Animal/Pet Hospitals Complaints

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Banfield Pet Hospital / Wellness plan

lizettp on Apr 5, 2017
Good AFternoon I'm very disappointed with the service that we received from the Banfield clinic. Our puppy had the wellness plan with them, when I phoned this morning cause money is still getting deducted for this plan they informed me that this was a auto renewal plan (we were never informed...

Touch O Katz - Kimberly Benson / Egyptian mau kitten

Lauren DiBart on Apr 5, 2017
I just want to start off by saying I love my kitten... However I am extremely disappointed with the poor quality of health she was in when I received her. The first day she was home in mid february, I noticed she had a black tar-like substance in her ears. I immediately took her to my vet...

Coral Springs Animal Hospital / The cost of xrays. And my dog couldnt breathe and they clearly knew it was an pneumonia but insisted on me payimg for xrays.

Lisa Metzger on Mar 30, 2017
Coral Springs Animal HospitalI took my 8 year old dachsund to coral springs animal hospital. My dog could barely breathe and I thought that they wud see her first since she was so weak and unable to breathe correctly. They said tht she was fine and it was no rush. And tht they would be with her In a"few minutes"... Well...

Banfield Pet Hospital / Veterinary services

CHAdams on Mar 24, 2017
Our dog was poorly diagnosed and treated when it was noted that his liver enzyme levels were climbing. Instead of a strong recommendation for aggressive treatment, no especial concern was expressed and a non-urgent drug treatment was suggested. The result within little more than a month...

VCA Care Animal Hospital / Misdiagnosis from veterinarian

NotEasilyFooled on Mar 2, 2017
Based on my own recent experience and those of friends, I believe this facility has some great vets on staff but also some very unskilled ones. Considering the fact that they are an emergency treatment facility with costs to match, I don't understand why their weekend staffing doesn't...

Boulevard Veterinary Hospital / Holistic food therapy for canine disease control

TucMic on Feb 17, 2017
The website advertises Dr Pozniaks ability to prescribe a home recipe food diet for calcium oxalate bladder stones for canines which was what I requested an appt for as my Yorkie had surgery 11/4/16 for a life threatening urine blockage. She only recommended the commercially sold Hill'...

Banfield Pet Hospital / Quality of services

Matthew Fitter on Feb 11, 2017
You may feel free to email me later but to make it short and to the point, I just wanted to warn you to re-consider taking your beloved family member to any Banfield Pet Hospital. Banfield seems like a great choice up front. And to be honest, the Wellness Plans are a decent deal. But the...

Friendly Animal Hospital / Pricing, unfriendliness, won't take credit card make you use your debit card

Carnation on Jan 7, 2017
Beware! Done let the internet prices fool you. I wish I would have checked yelp first! The atmosphere is not friendly at all! The only ones who were nice were dr. Tran and the male who gives the shots, the rest of the employees were unfriendly. I have a credit limit of over $1, 000 with...

Banfield Pet Hospital / Wellness plan

Really Me!!! on Nov 3, 2016
This is the biggest rip off out there!!! Do not use this plan. You cant even cancel the plan if your pet dies!!! This is the most insane thing I have ever experienced!!! It is crappy!! I took my cat in to get fixed for a urinary tract infection and the "Doctor" said that she had to have an...

Banfield Pet Hospital / Refuses to work with you on payment arrangements after their services!

joey on Oct 25, 2016
I took my dog stella to the vet due to her ingesting a piece of plastic from a flosser she gotten a hold of! So they kept Stella for 4 or 5 hours and they said only 2 hours and did x-rays and blood work an thorough check up and injected her with fluids! I Than went to pick up Stella and to...

VCA Shoreline Shelton, Ct. / Veterinary centers of america (Over 680 locations)

egan on Oct 24, 2016
I believe that I did not receive ethical treatment: 1) My primary doctor failed to complete age appropriate testing over a 2 year period and he kept referring me to VCA Shoreline in Shleton Ct.. 2) I discovered that his son was doctor/ supervisor at one of the local VCA hospital, this has the...

Becker Animal Hospital & Pet Resort / Home Euthanasia

Mike 83 on Oct 17, 2016
On Monday October 10, 2016 at 11:30 AM, I contacted Becker Animal Hospital to get information about scheduling an in home euthanasia for one of my dogs of 10 years. As difficult as this decision was for me, I talked to John about scheduling it for the that Sunday when my wife and I would...

VCA Animal Hospital / Excessive charges, ethics, customer service... Bad!

therealxman on Sep 26, 2016
Shame on you vca! If you want your dog to live... Do not take them hereThey are the dr. Kevorkian's of the pet industry Don't know how these guys are still in business This company is the mafia of animal hospital businessOur dog is simply a gift from god!... Her temperament, demeanor...

Banfield Pet Hospital / Ripoff

Lady BDB on Sep 19, 2016
This office has not seen my dog since June and its not because I did not bring him in. When we came for an emergency one day with blood in his stool along with diarrhea, they were too full to seem him. They recommended taking him to an emergency vet (affiliated). Of course while taking him...

Banfield Pet Hospital Oviedo Florida / Care

Carriesun on Sep 10, 2016
My cat was left there for routine teeth cleaning at 7am in June. I was told I would get a call just after lunch. At 5pm I called to see if I could pick him up. When I did the person handing him to me could not tell me anything about his procedure or how he was. I left. In the car I thought...

VCA Animal Hospital Fountain Valley CA / Killed my dog

Leighanne Spinney on Sep 9, 2016
The worst day of Tinys life... I should have listened to my gut... 3 xs I tried to "do the right thing". The question is, the right by who? Tiny was suffering, yes, but he was not ready to die. He tried to tell me, and in the end he was heartbroken. I failed him.Everyone is so...

VCA Roberts Animal Hospital / OverCharge, Unnecessary Medicines, given No further Action Taken until payment given.

Louise Mullins on Jul 19, 2016
On July 13, 2016. My six year old female cat named HollyBelle, we could plainly see was not well at all. We rushed her to the closest place unfortunately VCA Roberts and waited for over an hour. She began growing cold. Finally there they examined her and pretty much determined and treated...

Central Veterinary Associates / Veterinary services

Kj0891 on Jul 7, 2016
Central Veterinary AssociatesI brought my Siberian husky to central vet in 2013 when we had an emergency. He had a seizure and due to it being the first time I had ever experienced it before, I rushed him there in the middle of the night. They insisted on keeping him overnight and running every single test. $2, 000...

American Society for the Prevention of Cruelty to Animals (ASPCA) / Animal Poison Control Hotline

dmanelo on Jul 6, 2016
I would like to request a refund for service received on 7/6/2016, Case # 160-098-072. My dog swallowed one of my blood pressures meds, containing amplodipine and benazipril. (generic Norvasc). I called within 30 minutes of the ingestion, after carefully checking to see if I could find any...

SPCA Tampa Bay / Euthanization without Notification or Consent

Lakkia Hobbs on Jun 25, 2016
SPCA Tampa BayMy dog went missing 6/18 so I put reports in at all nearby shelters in Pinellas. I made calls daily to the shelters. On 6/22 I visited Animal Services and visually looked and did not see him so I called SPCA of Tampa Bay and was told that had no animal matching his description and placed a...
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