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Consumer Complaints & Reviews in Massachusetts

Dollar Tree / Karen from Tewksbury MA store

AlyseBon on Oct 19, 2017
Karen from the Main Street Tewksbury MA 01876 store was incredibly rude to me in front of 4 other customers and my 20 month old son. I bought 25 8x10 picture frames 6 of them did not fit the pictures. I brought them back knowing you guys do exchange only got a ball for my son and some...

Citizens Bank / fraudulent charge on my acct. not resolved

RSW16 on Oct 19, 2017
I recently noticed a fraudulent $164 charge on my debit card from Nintendo when I checked my account online. I called to dispute this charge and was told it would be taken care of. Approx. 1 week later I received a letter from my auto insurance stating that the automatic payment also in...

Ma Health Connector / false information and doing little to fix it

Jmill44 on Oct 18, 2017
Hello, my name Jessica Miller. I've had nothing but issues with the health connector. From the beginning I was given false information. After choosing a plan I told the man I was speaking to that I may not need insurance until the next month. He told me that was fine to just start payment...

Viator, a TripAdvisor Company / needing refund of no service provided

Mary Lawson on Oct 17, 2017
On October 8, my party of 3 people was scheduled to take the Hop-On Hop-Off tour bus ride in New Orleans, LA. I booked this event on August 28 online. We arrived in NOLA on October 7. When we went to Jackson Square looking for the main site of the tour, I was told by a neighboring busine...

Friendly's Ice Cream / waitress

Annette Joyner Mercier on Oct 17, 2017
My parents and I are sitting in Friendlys in Lee, MA. We walked in and no one was around to greet us, so We seated ourselves. The waitress(older lady who did not give her name) came out eventually when I went to get a menu to tell us she would seat us. I told her we had already seated...

eClinicalWorks / terrible service!

jolana price on Oct 17, 2017
It's terrible. So many things to tell you, but I will try to make it short. In general, they have a horrible customer service where no one speaks normal English. I mean, it should be understandable at least. What do we see? A different situation. I can get the idea. Employees from other...

Empire Today / floor replacement

Joan55 on Oct 16, 2017
Your company is a joke. Your salesman came out to my home. I told him that I wanted to replace my bathroom floor but there were soft spots by the toilet. I was pretty sure the subfloor needed replacement as well. Your representative said no problem. He showed me samples and I picked out a...

Carnival Cruise Lines / customer service in competencies and abuse of of power from staff

jnazaire on Oct 16, 2017
Patrick Donovan Judith Nazaire 137 Oak Street Brockton, MA 02301 617-686-2046 Re: Booking Number 6ZK1S7 10/14/2017 Dear Carnival Cruise Customer Service Department: My name is Patrick Donovan. My wife is Judith Nazaire. My wife and I planned a cruise for schedule for Noveber 5, 2017...

Ruby Tuesday / Not sanitary

Rubo1 on Oct 16, 2017
We stopped by at ruby tuesdays in wrentham outlets in ma and were surrounded by flies. We were extremely hungry and didnt leave, but the flies kept bothering us and others. Never seen a restaurant that has flies...not to mention the food was not good. Kids pizza was burnt and green bean...

American Automobile Association / AAA.com / towing service

Nancy Eaton on Oct 15, 2017
On October 13, 2017 our 2005 Dodge Ram truck was parked at the Christian Science Church parking garage about 12:45 PM . The garage is under ground at the church. When we returned and tried to start it, it would not start. We had left our cell phones at home but the parking attendant was kind...
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