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Consumer Complaints & Reviews in Massachusetts

Folley's Collision Center / body repair work not done

Jim W Jim on Feb 20, 2018
Over 1 year ago they received a check for $8300 to repair my RV. As of today they can't get the parts and they have not repaired the RV. They refuse to refund my money. I have been dealing with this for over 1 year and have tried everything. I even had the President of the RV Assoc. of New...

Geico / bad customer service

ahmerab on Feb 20, 2018
I Moved to Boston, to transfer my vehicle registration my Lease Company send documents to GEICO . GEICO have to forward those documents to me, but GEICO keep those documents 1 week and then mailed out to me . even I called them the same day when they received those documents and they...

Outback Steakhouse / food safety and dirty dishes

Jess2018 on Feb 18, 2018
Yesterday me and my family went to the outback steakhouse at assembly Row in Somerville, there was a wait time of about 20 minutes even though there were over 10 tables cleared. Once being seated as a party of 4 in crammed little table where other parties around us were only 2/3 I...

Citizens Bank / overdraft fees

djm91358 on Feb 16, 2018
Citizens charged me an over draft fee for a 21 cent over draft. on Thursday Jan. 8th then the $35 fee they took shorted my acct and 2 other checks had 35.00 over draft fees. so basically they charged me 105.00 for a.21 cent over draft. and to top it off, my direct deposit was made the very...

Walgreens / the lead pharmacist catherine at walgreens in marlborough mass, 01752

Ansell on Feb 14, 2018
Where to start... First, when I was filling a prescription for 10 pills of 5 milligram vicodin after having 4 teeth removed, she asked me, what's the matter it's not the good stuff??? I could barely speak. I had a mouth full of gauze and blood. That was the second script I had filled in 7...

Olive Garden / food and beverage

Dpierre on Feb 13, 2018
I had an absolutely disgusting experience ait Olive garden this weekend. After waiting an eternity to be seated, we received one of the worst services I ever had, in a restaurant. The moment we sat down the waitress was impatient, rushing us to order. Even as we took our coats off, we...

Dunkin' Brands / service

NursesRule224 on Feb 13, 2018
I am a nurse a BID Hospital in Plymouth. Every morning i buy a coffee from the Dunkin Donuts in the hospital. Ive been comming here for years its very convenient, but the last month or so my coffee has been made incorrectly more times than not and there are a bunch of my co-workers that...

CubeSmart / shady business practices

Stefanie Fuller on Feb 10, 2018
Have had my unit for 15 years never had a problem until cubesmart bought them. Was set up for auto pay but when cubesmart took over everything changed. I was told I had to call every month to make payments unless I wanted to pay 1 month in advance. Why should I pay in advance a non-refundable...

United Parcel Service of America [UPS] / one of your ups van driver in allston/brighton, 02134

Hanjie Zhang on Feb 9, 2018
It has been 3 or 4 times that the driver never tried to contact you when the package needs to be signed. He didn't even bring the package down the truck but simply left a note told you he would try the next day, the only way you want to get your package is waiting downstairs for hours or...

Town Fair Tire / customer service, business practice

jf95 on Feb 9, 2018
My husband and I went to Town Fair Tire in Hanover, Ma last week (2/1/18) to get a new tire. Unfortunately the last time I needed a tire replaced I went toTown Fair Tire and my spare/donut was never put back into my car. Of course we discovered this when we tried to change the flat. We had...
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