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Consumer Complaints & Reviews in Massachusetts

National Floors Direct / Hardwood flooring

Travisj1995 on Mar 23, 2017
Wrong floor was installed upgrade on risers not compliant sales rep texted us stating he had left company for obvious reasons at 11:45 pm out of the blue will not complete repairs. Hand up on us and state we call too much and are giving Cynthia, christine, and Jennifer headaches! Blocked...

EOS CCA / Unsolicited call

Soap Lady on Mar 23, 2017
I received a call from 800-886-9177. The woman was looking for a different person other than me. I told her this was a fairly new number for me and that I had never heard of the gentleman she was asking for. She was polite, professional and didn't treat me like a criminal and she was the...

Wingate Healthcare Nursing Home / Unethical behavior of residents & poor screening of employees

sadtime on Mar 23, 2017
A close friend of mine has a relative here that was physically abused by multiple staff members. These staff members were clearly not screened and are clearly not capable of doing this type of work. It's evident that they're taking in whoever comes thru the door and later giving that...

Booking.com / Hotel reservations

Carlos Peixoto on Mar 19, 2017
We placed an hotel reservation with bookin.com for Nantasket Beach Resort, in Hull, Massachusetts. Instead they made the reservation on Nantasket Hotel. We have sent booking.com a few emails complaining about the facto and they never did anything. We could not cancel the reservation with...

Metropcs / Online pay won't take credit card

Karaltrott on Mar 13, 2017
I have been with metropcs for years. I recently got a new mastercard and the site will no longer accept my card. Been on the phone with *very* incompetent reps/even supervisors! that assured me that my card just needed to be "cleared" and it would happen in a few days. I have two jobs and...

Circle K / Customer service non existent at this store

nananabull on Mar 13, 2017
I walked in the circle k in Salem and got a iced tea. I greeted the cashier and asked if they had the new $5 scratch ticket. I wanted four of them. The I took out my money and ID out and as soon as she saw that it was a$100 the cashier rudely said I don't have change for that. Being a...

National Floors Direct / Carpeted our stairs

Jon Grocer on Mar 13, 2017
This is an amazing story about National Floors Direct. They were scheduled to come out to our home Friday February 10th noon to 4pm to install new carpet on our stairs and small hallway on top of the stairs. 2 guys finally showed up at 6:30pm (2.5 hours later than the latest time given...

ATT / Wireless - unlocking device, cancelling account

Karthi5 on Mar 10, 2017
Due to increase in monthly rates for grandfathered unlimited plan, I made the decision to move my wireless account along with my dad and sisters to another carrier. Note: I had been with ATT for over 10 yrs. On March 3rd: paid early termination fee as requested by ATT Customer Care for my...

Dunkin' Donuts / Manager

Christel Sagan on Mar 9, 2017
The manager, Helen, at Dunkin' Donuts was very disrespectful to me on a couple occasions. I have complained a couple times however nothing has been done. I've been going to this DD since this store opened a couple years ago, sometimes twice a day. Unfortunately I will drive to another DD...

Karmaloop.com / They asked me to send them photo of my card!

Ally on Mar 8, 2017
What a scam website!! I made an order here and paid for it and they took my money very fast. But they did not send me any confirmation and of course there was no tracking number. Later I received a message from them stating that I had to send them a photo of my card and my ID to verify...
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