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Consumer Complaints & Reviews in British Columbia

Shoppers Drug Mart / refused to accept return on product advertised with "full money back guarantee"

Milan Martin on Apr 24, 2017
I purchased 6 boxes of Carnaby chocolate eggs (SKU: 057800842422) on April 11th, 2017. Attached is a scan of the receipt at 586 Granville St in Vancouver. The boxes are marked as "Full money back guarantee" - see attached picture. I attempted to return 5 of them and was told both by a...

Canadian Tire / stand up paddle board

Bran111 on Apr 23, 2017
Recieved a flyer for sale between April 20-23 for standup paddle board with paddle. Product was only available in nearest store which was over a hour away. Manager explained this was a misprint on the ad and provided us with attached print out word document and said it has been updated. I...

GoodLife Fitness / 'under the table' personal trainer

Maximb on Apr 22, 2017
I'd like to file a complaint of a personal trainer named James who works at North Road location in Burnaby, BC. He offered me a under the table deal of 15 personal training sessions. At the time I thought it was a great deal since Goodlife charged much more. I paid him the sessions all up...

SMX / very unprofessional hr

Mocchi on Apr 23, 2017
I have never met a company with no desire to hire proper recruiters. Very unprofessional and had no idea about how to do their job yet they bragged about being a recruiter for 25 years. Word of advice fire this HR recruiter that keep deflecting simple questions and had the audacity to give me...

Subway / lack of recycling at subway

StuartM on Apr 21, 2017
Date: 4/21/2017 Subway # 10844, Marine Drive North Vancouver, BC v7p1s5 Time 4:45:34pm served by : Happy On enquiry whether Subway recycle their waste, as I wanted to put my plastic, paper etc after a meal in the right place. Happy said "O just put it in that same place" meaning the...

Shaw / lack of customer service

acaverly on Apr 21, 2017
April 21st I was contacted by a person in finance?? at Shaw. I was instructed that my final bill would be for April 11th and if I did not have it paid in full by May 18th, I would be sent to collections. My response to this was "pardon me... If you are trying to offend me, you are doing a...

Letgo / Headphones

Deep Buttar on Apr 20, 2017
I bought the beats headphone from person named the wolf so I bought tried it gave him money. After 5 mins headphones broke down pin got out and left side of headphones stoped working. I called him he blocked me, he also blocked me from letgo app and when tried to make people aware about...

Viceroy Houses (2015) Ltd. / Don't apply for work there

Johnathan D on Apr 19, 2017
Job seekers, stay away from this company! Just look at job advertisements - they constantly hiring for the same positions in sales, construction and marketing. Seems nobody is good enough for them. Already during probation time they will start to look for your replacement. Just ask any...

Aaron's / customer service

KDN97 on Apr 18, 2017
I have had been a customer for 18 months and I have made a complaint before, as I was having some financial issues waiting for EI, and the Employee had made contact with my sister, which she then told her I was behind and how much, This was back at the beginning of the year, and they...

Canada Post / international letter mail - extremely late delivery!

Faye M Smith on Apr 18, 2017
Hey, I am writing to officially complain and I do hope someone will be in touch with me. I sent my passport and passport photographs to England on 28th Feb 2017. It should have taken 4-7 business days. Today, April 18th 2017, I received a letter from the UK passport office to tell me my...
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