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Consumer Complaints & Reviews in United Arab Emirates

Country Club / country club - dubai

Shajip on Jan 18, 2018
I jointed with Country Club in 12th Aug 2010, while we were in Abu Dhabi, during the meeting in Abu Dhabi they promised / convinced us that they are going to have a tie up with ISC ( India social club) and all the facilities in the ISC will be made available for the members of the country...

Etisalat / bad service

wasimaoksh on Jan 18, 2018
good Afternoon. my name is Wasim I am Etisalat customer for a long time, recently I made a new contract for iPhone x with a new plan last January, 7 and I suppose to receive the phone after 4 days as per the agent instruct me but unfortunately until now I didn't receive and I keep call the...

Abu Dhabi Islamic Bank [ADIB] / credit card payment done on time and bank credited late and charge us penalty

Gopalshroff on Jan 18, 2018
Dear Sir, I, Gopal Dhalumal Shroff, having Credit card 4713 6501 4140 2927 and i have made payment by chq fro AED 106, 000 which was debited from my account on 25th October, 2017 but the ADIB credited the same amount on 29th October and have charged me a penalty of AED 2999.02 as the...

Souq.com / warranty issue

Rustam Rahimov on Jan 18, 2018
I have purchased Blackberry Dtek60 last september 18, 2017. a week ago my phone's system got frozen and deleted by itself when I was using telegram messenger. Since then Dtek60 is not working. As there was 1 year warranty given in the e-mail from Souq.com I have written letter two time...

ADCB / Abu Dhabi Commercial Bank / current account

boo12357469 on Jan 18, 2018
Never open an account with this bank, because you will not be able to close it. This is my second day at Dubai Mall branch and I already went through 2 customer service agents, 3 tellers and 1 relationship manager and my account is still not closed. Not to forget 100 AED they charged me so...

Tripsta / please change my flight I have been trying to get in contact!!!

Toya2 on Jan 17, 2018
I book a flight from Dubai to Saudi - Saudi to London My flight has been changed from Saudi to London Which the email I received says I'm entitled to a full re-fund or flight change. I have been on the phones for 2 days been passed on from person to person. Got a contact number for...

Cleartrip / did not get my canceled ticket refund from more than month and half

shsalah on Jan 17, 2018
I canceled my ticket with TripID: 171128142886 at Dec. 4 2017 but till now I didn't get the refund amount and only I got false promises from your ClearTrip team that they are following with airline. I called ClearTrip call center within last month and half around 10 - 15 times and I submitted...

Awok.com / delivery delay

Lasolinzara on Jan 16, 2018
What kind of bad service you are providing to the customers, I ordered one order since 4 days and until now no one called me from your customer service. I believe that you will call me after 2 or 3 days and you will do same scenario that you did it before " sory Sir your order hass been...

Emirates Airlines / baggage damaged and the lock was removed

Shetty123 on Jan 16, 2018
I traveled in emirates airlines on 14 Dec 2017. When i landed at the destination it was found that my baggage was damaged (torn at the side) and also the lock was removed. The staff did not accept the damage of the bag and argued for more than hour in the early morning. I requested them to...

Rakbank / The National Bank Of Ras Al Khaimah / unethical behavior

fahadk on Jan 16, 2018
Dear Rak Team, Iam your credit card customer more than 2 years and unfortunately i missed out last two instalment since i lost my job, I had received email one of your colleagues Mr.Mohammed samee (Fintrestle) says that pay your minimum amount to avoid further consequences and i replied...
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