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Consumer Complaints & Reviews in United Arab Emirates

Souq.com / undelivered item

Mumtaz Kunhammed on Jun 24, 2017
This wasn't the first time I ordered at souq but this one is a no-no. I was expecting the item to be delivered today as per message. I waited whole day for the delivery but no one came. I called the office and was advised the item was returned back to them since I was not available. It i...

Carrefour / Festival City Gift Vouchers

Kumar Ash on Jun 24, 2017
Dear, Please be informed that yesterday I gone to Festival city Carrefour and given the Festival City Gift Voucher. But the cashier refused to accept the voucher and I spoke with supervisor he also told that except Carrefour area you can use this voucher. I want to know that before the same...

Awok.com / Electric water pump dispenser(12v)

Azhar Ibn Saha on Jun 23, 2017
I purchased the Electric water pump dispenser(12v) from your website, but after using the charger once, the charger of it is not working at all, it came with a warranty of 7 working days.so can you please replace my product and return it to me back.we trusted your website and that's the...

Plug Ins / Data transfer from an of phone to new phone which was bought at plugins

Dominic Turba on Jun 23, 2017
We bought a new Lenovo phone at your store in Festival City on 21.6.2017 invoice number 342452. We could not get the phone working so we visited the shop again on 22.6.2017. It turned out that the phone had a software issue. your sales agent promised to fix it and also do a data transfer...

LBC Express / Cargo.. complaining about my cargo

Marlon peda on Jun 23, 2017
Hi.. I am Marlon Peda. I am complaining about my cargo that I sent to San Mariano Isabela, tracking no. 104665012. Three days ago I receive that my cargo is in santiago Isabela already but it can't be sent because my location is out of lbc area.. why your stuff take it my cargo from me if...

Carrefour / Product never available

Mohannad Nassar on Jun 23, 2017
Dear respected staff, I live in United Arab of Emirates (UAE), I have been inquiring about a carrefour product called: Boisson au sojadrank, Natuur. This product is Soy milk without Sugar. I submitted my inquiry in March/2017, and my inquiry has never been processed. The carrefour where I...

Souq.com / Ferrari sunglasses for men, body musk for men

Rabiyah on Jun 22, 2017
This is an EMERGENCY!I have ordered my things on 20th July and i still did not got any response yet. My husbands birthday is tomorrow and i was all dependent on souq.com for his gifts. The customer service is not being helpful at all, they are being very rude to me and not at all resolving...

United Parcel Service [UPS] / Not care about "Delivering" shipment..!!??!!

Zayed1976 on Jun 22, 2017
Gents, The shipment arrived in "Abu-Dhabi" since (8AM) morning, It's Really disappointing..!, this is NOT the first time gents..!, give me a good reason why they NOT able to bring it to me..!?!?, been so so important to get the shipment, that's why i called them twice today, they...

eDreams / Payment

Henry smith haddad on Jun 22, 2017
Dear, An amount of 836 dirhams was deducted from my account, and then it was sent back and again it was deducted. I need to know what was this deduction against. Name : Henry Haddad Email: haddadhenry@gmail.com Mobile : +971526997720, +97430455455 Let me know ASAP please, where I dot remember i purchased anything from you side. Thanks Henry

mytickets. ae / travel ticket

Mohammed Gaber on Jun 22, 2017
i booked a ticket from dubai to bali Through mytickets. ae and found out that i can`t choose aseat! when i called emirates they said the mct (minimum connection time) is not matching their minimum and i need to contact mytickets. ae to do it. they don't answer chat, email and even the...
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