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Consumer Complaints & Reviews in Turkey

DHL / terrible service

skaddy on Dec 11, 2017
I realise it is difficult to monitor a branch in the Turkish Republic of north Cyprus, as North Cyprus is still unrecognised territory. However, your company is active here, so I would have expected the same worldwide renowned service. I called your DHL office in North Cyprus last...

Gala Hotels / no refund

Ustre on Dec 9, 2017
I booked a hotel in Mexico with the company galahotels.com. After my booking I went online and noticed how many complaints there were to the point where it was called a fake company . I decided to cancel it and rather book with a reliable company . Galahotels recognized my cancelation and...

Turkish Airlines / reimbursement request; no reply from venice - italy customer service

Gabriele Macchi on Dec 6, 2017
TK1872 of Nov 27, 2017 from VCE to IST. I paid the extra to get a specific seat 08D in correspondence to the emergency exit. Once on the plane, because of different aircraft than originally scheduled, seat 08D was not the seat in correspondence to the exit. The responsible on call at that time...

Westinghouse / service complaint in turkey regarding my white westinghouse fridge problem

Engin on Dec 5, 2017
Hello. I would like to report a service problem which has frustrated me a lot and came to a point that I am about to start feeling very distant with the brand and discourage my friends about the brand, even though I have a good history and strong roots with it. I call this unexperienced...

Qatar Airways / my luggage damaged

Seyhmus on Nov 28, 2017
Hi. I would like to know how much more can take to get the combansation for damaged luggage? I fly on 15 th oct. From Saw. To Bkk. The moment i get my luggage i saw it broken hard case and i report it already than my next flight when i return back they give me a paper that i can claim the...

UnderArmour / tight

Senem Sarac on Nov 28, 2017
Dear Under Armour Team, There is an awful service in Turkey. I bought a tight to my 8 years old son, after one basketball practice, there was a whole in it. I returned the product 2 days after purchasing to the store. Investigaton took 9 days to give me an answer. They said that there is a...

Activision.com / call of duty world war 2 (2017) playstation 4 game

Larley on Nov 27, 2017
I bought this game the day it came out, after about 2 days I had problems connecting and finding matches on multiplayer online. Once this was sorted after about a week it stoped working again it then worked for another week but now it keeps saying that there is an update. It then goes to...

Metem Teknoloji / Metem International / online sale of gadgets and equipments - airbike mx5 and other stuff

Maher Idriss on Nov 15, 2017
I have placed an order for an airbike mx5 since september 16 2017. Delivery which was supposed to be within 15 days, but it has been postponed eversince, and all replies keep on repeating apologies and saying that shipment will be done soon. I tried to cancel the order and claimed for...

Otel.com / failure to send through refund

M Dav on Nov 13, 2017
On 12 November, I booked a room through Trivago for 4 nights at the Grandhotel Hessischer Hof. Shortly thereafter, I received a bizarre-looking confirmation email from a company named Otel.com stating that I "might not be able to get a confirmation from the hotel if you try to get in...

Nissan / nıssan car problem

Erhan Turkey on Nov 9, 2017
My name is Erhan Kaplan.I am from Kocaeli -Turkey. I am writing this e-mail to inform you about my problem with the car which I bought from your agent in Kocaeli, Turkey. I bought a Nissan Qasqai from Yilmaz Oto (Nissan Oto Agent in Kocaeli) in 2012. It was 1.6 motors and black adition...
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