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Consumer Complaints & Reviews in Thailand

Hertz / Loyalty program / hertz card

Peter Thygesen on Feb 15, 2017
Hi, We are renting cars for our branch in Thailand from Hertz Thailand now for several years. I have asked for a Hertz Card so we can benefit from the loyalty program when traveling around the world but Hertz Thailand just answer that they cant supply any Card and they are not a part of...

eDreams / Cheating company

Nichuda Ouiuthai on Feb 3, 2017
I had brought airplane ticket and paid for it .after that I got an email said my booking was cancelled. You know what!! I try very hard to contact with eDream but It worst service no one answer about your refund took 2-3 days to answer and when eDream said that refund you money next day...

Agoda Company / So sofitel hua hin thailand

Charlie0 on Jan 30, 2017
We stayed our first night in So Sofitel Hua Hin Thailand and found no air conditioned in our room. We didnt know what time it was shut. We called to the reception and got the service and 10 mintues later the air- con work again. We asked what happen ..and the answer that something wrong...

DJI / Lies lies lies and pathetic service

Charl Francois Marais on Jan 30, 2017
I rarely complain to companies about service - in fact this is the first time I have ever felt I need to take action. I am utterly disappointed in the service I received from DJI Thailand. Here goes: This is a terrible place - gives DJI a horrible name. The DJI brand should seriously...

Key Visa Thailand / Visa services

Jaimiechang on Jan 23, 2017
Scam I would say the real scam is this - Mr McGarry masquerades himself as a well-educated, astute businessman and the owner of a visa company that ‘he’ believes is the number one visa agent in Pattaya, this is so far from the truth as nearly everyone in Pattaya has a tale to tell about...

Thai Visa Express / UK Tourist visa - bad service

ThaiUK on Jan 22, 2017
If you want a tourist visa for your Thai girl don’t go to this company Thai visa express unless its nearly guaranteed doing it yourself he won’t do it, me and my GF went to his office were we was met by a member of staff who look like she cared for her looks more than customer service, she...

Phi Phi Twin Palms Bungalow / Behavior and management of personnel

Giannis on Jan 20, 2017
Dear All, Firstly I would like to take the opportunity to thank you for taking the time to read this and for the work you are putting in order to make your country a more famous touristic destination than already it is. I am writing you this email so I will let you know regarding the...

Thai Visa Express / UK Visa Service

ThaiUKforever on Jan 19, 2017
I went to Thai Visa Express to get a settlement visa to the UK for my Thai partner. I found the owner Paul Aslett to be rude, arrogant and spoke to both me and my partner as though we were ignorant. My partner has previously had multiple tourist visas to the UK which we applied for...

TOT Public Company Thailand / Fiber broadband

T-dator on Jan 14, 2017
We live at no. 126/20, moo1, (Nai rai) , tambon phe, rayong. And we have a broadband connection via fiber cable download 20mbps upload 2 mbps with tot.In the house we have a wifi that distributes the signal to 2 iptvs and 2 pc laptops. It worked ok until 3-4 months ago, but now we can not...

Friends Silver Group / Sterling silver jewellery

rosaleen on Jan 11, 2017
I made an order with the Friends Silver Group and have been in contact with Mr Baljinder Singh. I paid almost $AU2500 in December 2016 and have not received anything yet. I have been told many stories about the parcel and asked for a refund. I was promised to have a refund but I still have...
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