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Consumer Complaints & Reviews in Thailand

Turkish Airlines / paid for emergency exit seat was not provided.

Se
Senninha on Jan 10, 2018
My son and I flew Bangkok -Istanbul - Bangkok and I had purchased a seat upgrade for both of us at approx. USD 75 per person per one way e.g. USD 300+ in total. We had no issues from Bangkok to Istanbul but at time of return the check in counter staff refused to issue the ticket (for which...

Airasia / refund to cc

Ma
mars1956 on Jan 7, 2018
SUB: REFUND SUBECT TO DOUBLE BOOKING DEAR I WAS IN THAILAND, IT'S A GREAT COUTRY. HAD TO FLY TO CHIANG MAI, SO I USED YOUR AIR ASIA APP TO BOOK A FLIGHT ALL WENT WELL AND MY CREDIT CARD WAS CHARGED, AND I DID'T GET A RESPOND TO MY BOOKING NUMBER, "AQHR5U" SO THE NEXT DAT WENT TO 7...

Airasia / * never flying airasia again *

Fr
FrequentFlyerBKK on Jan 6, 2018
*** NEVER FLYING AIRASIA AGAIN *** I fly 3 times per month and have used AirAsia a lot. Two years ago, they were great. But now, their service and few structures are aweful! For my flight today out of Tokyo, online/app check-in didn't work, the gate was a nightmare, the attendant was rude...

Lazada Southeast Asia / refund not received

So
Somphol C. on Jan 2, 2018
Ref. to my order no. 3578736222 dated 27/11/2017 from Lazada Thailand, for a Fuji Xerox Printer, and a Fuji Xerox toner. However, on receival of the merchandise, the printer was correctly delivered, but the toner was of a different brand and model. Consequently, the toner was returned on the...

Despegar.com / flight ticket wrong #13757015201

Al
alejandra delarue on Dec 29, 2017
We bought two ticket from Phuket to Singapur from the 3rd of January to the 6th of January. In the beginning we bough the departure at 10 40 am. I actually print the reservation. Days after you sent me my confirmation ticket but with a different departure. Now you are sending us at...

Airasia / refusal to board bookng no. eibinc flight fd153 on 17 & 18 dec 2017

Ka
Kanoon on Dec 23, 2017
I went to check in at Air Asia counter with two friends on Sun 17/12/2017 around 5 pm and I was refused boarding due to discrepancy of my passport no AA3899439 to India e-visa (ETA) granted AA2899439 due to typing error on online application form. After explanation to staff and the long...

Agoda Company / customer service thailand

Ma
Markus K on Dec 14, 2017
Dear Agoda, I been shocked about how clients been treated and the phone is been slammed down on me.  It must be the rudest conversation I came across in a long period. Spoke to my lawyer right now and he can not even bother to go against Agoda because this behaviour is outrageous in the...

Agoda Company / taking booking for a location that is a private residential condo and not a hotel

Ke
Kenscot on Dec 14, 2017
The Palm Wongamat Pattaya is a private residential condo where holiday and short term rentals are not allowed and this practice is illegal in Thailand. It is also having a detrimental effect on local hotels. Those who do book are not allowed to use facilities pool etc and could be ejected...

Keith Sproson / delivery

Sp
Sproggy on Dec 8, 2017
My package has been held in the ous wherehouse for 4 days with no explanation as to why despite repeated contact with your staff who only tell me they will send me an email no email is fourth coming, they have all og my personal detsils yet do not give me reason for the dely or that there...

ramadeals.com / eyeglasses for distance

Jo
john clulow on Dec 6, 2017
order no. #358433 shipped by 4px order arrived on time. glasses content very poor they looked like they had come out of a xmas cracker. the right lens moved but no adjustment noticed on the left lens. I am very surprised that a company of yore standing has allowed its name to be used on...
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