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Consumer Complaints & Reviews in Thailand

Agoda Company / Credit card charge invoving exchange rate

OpaVaj on May 26, 2017
I booked a villa in Maldives for 3 nights (USD 2, 796.27) with Agoda about 2 months ago and I received the email indicating the charged amount of USD 2796 on May 24.   For fair practice code, Agoda should had charged the THB equivalent of USD 2, 796.27 on the pay date of May 24, 2017.  The...

Airasia / a flight attendant

yoon wati mg on May 26, 2017
I was traveling from Bangkok to Mandalay in the evening of May 16th on the plane FD 426. I was asked for a food order. It's obvious your airline was selling noodles and readymade food packets. I ordered a noodle and the flight attendant named "Maniacha S."gave me my noodles filled with hot...

MagicJack / magicjack go

Phillip D Jones on May 22, 2017
I bought a Magic Jack Go while in the States based on inputs from fellow Americans here in Thailand, where I currently live. I expected, and was told, the process would be no more than 15 minutes. It has now been 2 weeks and no assistance or reaching out to help by Customer Service. I...

Organicthailand.com / ordered a product that never arrived, with no follow up communication

V W on May 15, 2017
I ordered some herbs from this website. I had to submit a paypal payment to have the herbs shipped and mailed to me at my hotel. I had just ordered something a day or so prior from another company via the same means and the package arrived the next day. Once I submitted the payment, I...

Mr Terry Madigan? Duangchan Suwanatai Madigan / Football channels and movies

terry madigan on May 6, 2017
Receiver:-72331536299899148 Smart Card:-000256820119. There is a discrepency on our bill, We have paid monthly and your office now seem to think we owe you money, My wife paid our bills and paid an extra 1000bht ??? this is rubbing salt into wounds that are caused by your records office. we...

Suphaphon / Copy paper

lesnouveauxexportateurs on Apr 29, 2017
Suphaphon holdings co ltd Suphaphon paper industry ltd Suphaphon phuchaphon 153 huitin road 10320 ratchada phisek huaykhwang Sub branch: chiang mai Thailand Skype suphaphonpaperindustryltd Suphaphonpaperindustryltd@gmail.com Info@suphaphonpaperindltd.com Www.suphaphonpaperindltd.com Mobile...

Airasia / Well organized scam at counter check in of supadio airport pontianak

John Liang on Apr 8, 2017
End of march 2017, I travelled from supadio airport, Pontianak city to kl with hand bag approx 9 kg. airasia'staff said they will have check the weight inside and I need to pay fine 600k rupiah. Or else I take out 2 kg and packing in box to carry it. They charge 1box 40k n plastic strip...

Pyotravel / Flight tickets

mikako on Apr 6, 2017
I tried to change my ticket. First, they gave a price to change the ticket and they gave the fee to change it, once I decided the time, they set up a new admin fee from the airline which I confirmed with the airline which didn't exist, they referred me twice to change straight with the...

Expedia / Customer services is not polite

Mashi Jung on Apr 6, 2017
Refer to Expedia.co.th: 7237576995222 I am writing to bring to your attention a serious issue as your customer service is not polite, On 17 Jan 2017, I called to them for recheck seat number as I got the e-mail confirmation from you that, seat number is 35L, 35K and 3A, 3C, So your service...

Air Asia / Racial discrimination

Dee84 on Apr 2, 2017
Being an adverse Travellers, I was really humiliated by a staff today asking to check my bank records even after I have given him my return ticket. And to make matters worse even immigration of this country's don't subject people to this level of harassment Train your staff that just...
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