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Consumer Complaints & Reviews in Switzerland

Travelgenio / t53eij

nothappyrightnow on Dec 14, 2017
Passenger Information Neda Moasser Booking Code T53 EIJ My return flight from Amsterdam to Switzerland was cancelled, I was rebooked by the Airline 3 times - the flights were all cancelled. When trying to organise a 4th one I was informed Transport would not be possible until the 13th -...

Viagogo / danielle wilson

Danielle Nilon-Wilson on Nov 26, 2017
I purchased 2 Pink tickets for $285 each from what I thought was a genuine ticket site. Not only was I charged $751 for the two, but the fake PDF I was issued is in someone else's name and has a face price of $173.05. This alone breaches Queensland law. The only option I was given by...

Tomtop Group / customer service

shingie on Nov 22, 2017
I made a payment to purchase a phone from your site in September and i was informed by an email that the parcel had been shipped on the 11th of September. However the tracking information only gave me an update up to the 20th of September and up to now i have no information on where my...

Embrace Beauty / product I didn't order

LolaMcWilliams on Nov 20, 2017
Received my trial skin care only had to pay postage. Now I have received more skin care product which I did not order now $81.56 USD later. Not happy. I require a full refund of $81.56 USD . I have mailed back my package which I do not want. Please refund my money, I really can't afford the...

Alamo Rent A Car / car rental - fraud damage claim

Ravipat Mullijarupongs on Nov 17, 2017
I live in Thailand and traveled to Zurich, Switzerland between 19- 31 October 2017. So I reserved car from ALAMO with fully insurance for using in Switzerland between 19-31 October 2017. This reservation was confirmed by website "easycar.com" and I already paid the rental fee by credit...

Bravofly / Bravonext SA / fullflex cancellation insurance never replied to my cancellation request

Stéphane De Greef on Nov 14, 2017
When I purchased my flight from BravoFly on 30 Sept 2017, I opted for the Fullflex cancellation policy, despite thinking I'd never had to cancel a flight in my life before. The day before my planned departure (10 Nov 2017) from Belgium to Cambodia, I had an emergency that made my...

EmbraseBeauty / skin care

OzPat on Nov 13, 2017
In Early September I bought a skin care eye cream for $5 plus postage. My HSBC bank said it looked suspicious and verified I had bought it. I received the eye cream and a pot of Embrase cream I had not ordered. I did not sign up for a direct debit or anything else. On checking my credit card...

Primo Garcinia / primo garcinia

Kirsty Aust on Nov 10, 2017
Please cancel order and payments immediately from my account, please supply return address and arrange refund to my account for the bottles coming back that I received in which I did not order. I requested the trial and have since received 2 bottles aswell as charged for each without...

Twoo.com / all

Arina Arinus on Nov 7, 2017
You have sent a payment of 15.00 CHF to Twoo.com (paypal@twoo.com) It may take a few moments for this transaction to appear in your account. Merchant Twoo.com paypal@twoo.com +44 03224004321 Instructions to merchant It was not my intention! This is a site where of you touch something...

Yanwen / order has not arrived

Geraldine S on Nov 6, 2017
Dear Sir / Madam I ordered 260 paper bags two months ago through dh-gate. However, I still have NOT received my two orders. The seller is not very helpful and said the packages are with customs. I contacted customs but they said it is not with them and I shall contact logistics. So, why i...
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