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Consumer Complaints & Reviews in Spain

Wix / unauthorized auto-payment

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Nancy A Ries on Oct 19, 2017
Wix made an unauthorized payment from my debit card. I am shocked at this. I did not have my Wix plan on auto-renew, but the company renewed regardless. The company also gave me NO notification of any kind of the unauthorized payment. I am trying to get a refund, but we will see! I tried to...

RyanAir / refund amount retained on credit card

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sorinp on Oct 19, 2017
Ref: refund amount retained on credit card. Car Hire Voucher booking number ES779644400. The Damage Refund Insurance Policy G001ROUES779644400/18.08.2017 Contrato 12341415/12.09.2017. PIRLOAGA SORIN The problem is that the total amount paid does not correspond to the amounts provided in the...

GoldCar Rental / charges for damage already existing on collection and prepaid petrol

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Sophie Sweatman on Oct 18, 2017
I booked a rental car through Aiport Rentals on 21.08. 2017. I picked up the car on 22.09.2017 from Goldcar in Mahon, Menorca at 22.11 and there were three marks already shown on the car. I prepaid EUR 37.50 for a full tank of petrol, which I was advised not to fill us as I would not be...

Happy Travels Booking ref BR_626687827 / refund for entrance tickets to prado museum, madrid in september 15 2017

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Sidharta Salim on Oct 18, 2017
I had bought 2 tickets via Viator, bur the voucher was not honored because lack of barcode, already tried twice to get a refund from Viator, till now not succeeded. I had to pay 30 Euro for 2tickets, for what I had already paid to Viator! And it was cheaper than what I had paid to Viator! Please...

Movistar España / landline

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julianespaña on Oct 18, 2017
I moved into my new home end of January 2016 to find no phone or equipment. I organised for a local provider (Connecta3) to supply a landline and broadband connection. Movistar then started sending invoices for landline and handset rental which I queiried. They became insistant that I had...

TapJoy / final fantasy xv

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Yan Bastille on Oct 17, 2017
Hi I was playing in the game final fantasy XV to level 10 in less 7 days as you said for to have reward of 533 gold for the game “ shot virus “ and don’ t received the reward of those 533 gold, impossible reclaime it in “ missing gold ?” Because the name of this game don’t appears in the...

GoldCar Rental / unauthorised charges

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Jords11 on Oct 16, 2017
Good evening, I hired a car with you via autoeurope at Palma Majorca airport on the 2nd October and the car was returned on the 7th October. On returning home you have charged my credit card £158.96 on top of the agreed rental charge I have paid Autoeurope of £66.33. At the desk I was not...

Travelgenio / forget to inform the passenger that it is without luggage

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Aracco&Dragon on Oct 15, 2017
Hi, I booked a ticket trough Travelgenio.in the airport at the check in they said "you are not allowed luggage" you have to pay 60 € each way. I was in a shock. I never got the opputunity to choose if I wanted luggage or not when I booked the ticket. When I called them to complain they said...

Carrefour / home food delivery only half delivered

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b.anderson8622 on Oct 15, 2017
Yesterday (14/10/17) I had a home delivery (in Barcelona) organised between 4-6pm. The delivery man arrived at 3.30, but only brought one box to the door. He said he would return with another box. I live on a second floor flat so by the time I looked on my balcony he and his van had disappeared. I am...

Vodafone / 15 euro sim for travellers sold in spain

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Roslyn Barlow on Oct 12, 2017
I purchased a travel sim for 15 euro. I know its not a lot of money and I am now back in Australia but i wish to complain that I could not call internation numbers as sold to me . it is a travellers sim so obviously the person could be a traveller and not a spainish speaking person.here i...
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