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Consumer Complaints & Reviews in Spain

Goldcar Spain / Extra unauthorised car cleaning cost

Rafaël on Feb 24, 2018
Yesterday February 23d we returned a car to Goldcar Spain (next to airport Santander) Client number 11220005 Contract nr: 13156813 Today we get an invoice of 150 euro extra for "Check-In Major cleaning" We do not agree with the extra charge of 150 euro! The car was returned in a reasonable clean...

Carrefour / late coupons

Jonathan Martin on Feb 21, 2018
Hello, I'm having issues with you discount center where the coupons that I receive are all arriving late and expired, from the Carrefour here in my city of Barcelona, Spain (postal code 08016). For example I received the following SMS from the Carrefour on February 18th, 2 days after it...

GoldCar Rental / explicit fraudulent behaviour!

AlexandreB on Feb 21, 2018
I rented a car for 2 days, from Friday 16th Feb 2018 night to Sunday 18th Feb 2018 noon. The car had way more damages than the one noted on the check-in paper... it looks like a usual issue. So I noted every scratches on the body, and took pictures. I am a regular traveller, often renting...

Skyscanner / tickets refund from travelgenio

Ahmed gharib on Feb 17, 2018
Hello I booked two tickets through Travelgenio company and i paid approximately 325 euro, I cancelled this trips during 24 hours from booking, the company told me you will only refund 120 euro I don't know why, also i found them sent me 40 euros only finally, all of this are illegal because...

Bls*rmg18888443886 / suscripción desconocida

alipendi on Feb 16, 2018
Solicito tomen nota de la cancelación del servicio que mantengo actualmente con ustedes. Aprovecho para comunicarles que ya he dado orden de suspensión de pago de sus cuotas. Quedo a la espera de su confirmación para la cancelación de este servicio. Gracias, un saludo. Please cancel my account...

Mª Angeles Martín Hernandez / unauthorized credit card charges

Mª Angeles on Feb 15, 2018
Unauthorized credit card charges : Date of the incident: 16/01/2018 00:00:04 Company: grserumcshelp Sector pharmacies Unauthorized credit card charges : -99, 00 € Date of the incident 31/01/2018 00:00:02 Company: grserumcshelp Sector pharmacies Unauthorized credit card charges: -103, 95 € Please...

Carrefour / internet dongle

Colin Ware on Feb 14, 2018
I have already tried to submit this complaint, but my complaint was not the rquisite 350 characters long! The internet dongle I purchased from Carrefour, cartagena, Spain, no longer works. The store informed the servicw was withdrawn by the Internet provider at the end of 2017, when I wa...

Air Arabia / incorrect flight arrival/departure and failure to notify us on flight change

CourtneyBaldridge on Feb 11, 2018
Date of Incident: 11 February, 2018 Today my wife and I were scheduled to fly from Barcelona, Spain (BCN) to Tangier, Morocco (TNG) at 11:30 AM Barcelona time. Our flight number was 3O 378 with Air Arabia Maroc. We booked this flight through www.Kiwi.com with a booking confirmation number of...

Ticketbis / 2 tickets for champions league match

aylarbabayeva on Feb 11, 2018
I bought the tickets for the Real Madrid and PSG match 3 months in advance! But tickets never came! The game will be in 2 days but there are still no tickets. I contacted hundreds of times their customer service and twitter but I never received any reply back. People, read the review...

GoldCar Rental / money taken from my deposit

Mr Steven Moses on Feb 11, 2018
I hired a car from gold car on 14 December to 18 December 2017. Booking reference ES826363440 collection and drop off at Alicante airport. I was told I had to leave credit card deposit of 1400 euros. The car was returned fully fuelled and in the same condition as I collected it. I now have...
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