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Consumer Complaints & Reviews in Spain

Carrefour / Customer service

Spender444 on Jun 26, 2017
I visited the Carrefour in Sa Coma, Mallorca, Spain. I spent 15 euros and needed to get a taxi. I was directed to customer services. They offered to phone for one for me and they did. They were abut sharp saying 'now, hurry, go there' but I assumed some had been missed in the past. A few...

eDreams / Poor Follow - up & Customer care, sense of urgence = Solve a Problem

Zinapecuaro on Jun 25, 2017
I have been noticed by third party; "check my trip"online app. that my flight reserved on the 27th of February, 2017 : 4UYUNW, S7 - 878, Siberian Airlines from Madrid to Moscow on the 8th of July has been cancelled, booking reference 2585641175, while in my e-dream site remained as "...

Travelgenio / Fraudulent business practice

Cassandra_Antropomísica on Jun 25, 2017
Thank God I didn't actually book the flight... the sudden and unexplained markup at the final payment screen was unmistakeable. 30 extra euros on the fare for no explained reason (without including insurance and things I actually did want... the price was just, quite simply and...

Goldcar / Goldcar withholding Majority of deposite due to damages on rental car, that were there when we picked up the car.

Ragnhild Lofthus Nyland on Jun 23, 2017
Client Number: 11787220 We rented a car via Goldcar Malaga, which we picked up on the 7th of June 2017. The contract showed a number of scratches on the vehicle, which we of course investigated before leaving the parking garage. Additional significant scratches and bumps were found and...

eDreams / wizz air flight

helen marta on Jun 23, 2017
i went on the internet to book my husband a flight back from bulgaria and he was denied to board because they said my debit card was not working for check in at the airport which is a lie. he was stranded there with no money at edreams say its not there problem but they took the money from...

Big Fish Games / Taking a monthly fee that I can't use

Lynette Benford on Jun 22, 2017
I joined up over 12 months ago and then noticed last month that you have been taking 6.47 from my bank account each month. I was not aware of this ...I have now stopped you from being able to do this, BUT WE HAVE A PROBLEM. I. Have a iPad and have 13 credits still to use up and your app...

GoldCar Rental / Goldcar Alicante

Glen Hopewell on Jun 21, 2017
Contract ref 11490963 I rented a car from Goldcar - - and returned the car on 02 June with no additional damage and a quarter tank of fuel. I then 3 days later was informed they had charged me €1100 for various damage that was nothing to do with me and was either there at collection or wa...

Keranique / complaint for the whole company

Meg wazirian on Jun 20, 2017
I wanted a refund but you didn't help me understand which [censor] product I should send to you after trying the free shampoos, well I thought that ones were free, but it's not, you didn't [censor] clearly make me understand that I should send the first products I got...

GoldCar Rental / charge applied for non existent damage

Neil Roden on Jun 20, 2017
Contract ref 11490963 I rented a car from Goldcar - I am a Goldcar Club member - and returned the car on 13 June with no additional damage and a quarter tank of fuel. I then noticed on Friday they had charged my credit card £750 I called them and they told me to email cs@goldcar.es which i...

Travelgenio / booking misconception

Anthony Spears on Jun 19, 2017
Hello, I just wanted to bring to your attention that as I arrived at the airport today and checked in, I was denied my flight. Upon calling (and getting disconnected and then eventually being connected to an employee who's english was impeding what I was trying to convey) I learned that I...
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