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Consumer Complaints & Reviews in South Africa

Glocell / No assistance for over a month to change to a different contract

Na
Nalini Sooknanan on Aug 22, 2017
I visited the Balfour park branch to query if I could change to a more cost effective contract and was asked to email all the relevant documents. After continuous follow up and submission of these documents which has resulted in over a month of non responsiveness, I am disgusted with the...

Jet Store / Injury in store

Ne
nello on Aug 22, 2017
On the 18/08/2017 my wife Odette Sibinda went into the Jet Store in Lenasia Signet Terrace. Where she fell and injured her ankle due to some "features"which was laying on the ground(with no hazardous signage anywhere). The branch manager Mzwakhe Mazibuko logged an incident report # NOR6167...

Steers / Cinditions

Nj
NJV970412 on Aug 22, 2017
We went to buy Steer in Carletonville on 22 Aug 2017. The floor were filthy and full of rubbish, the till did not work, the cheffs were standing around eating chips and the table was not clean even though they saw us sitting at a filthy table they did not bother to clean it. This was a...

Wish.com / Gel Nails Kit

Sg
S.Gopaul. on Aug 22, 2017
Absolutely disappointing! After deciding to purchase from wish, I was highly disappointed firstly at the extended wait for my product and secondly the worst part was that what was received was horribly different from what was advertised. If ordering from wish means you receive half the...

Vodacom / data bundle disappeared

Er
Eryk on Aug 22, 2017
On Saturday 19/08/2017. I checked my data bundle balance, it 1.39GB and today I received an sms saying that I have less than 17MB data bundle left. I don't understand what happened because I didn't use internet on the weekend except for WhatsApp and Facebook (Opera Mini). I tried to call...

ABSA Bank / problem still not fixed !!

Ti
tieka botha on Aug 22, 2017
To whom it may concern. Re: claim 3269119 and claim 3303630 (Actually only one claim), duratherm ref No: 4928 After our communication with absa insurance on monday 7 august, kindly find our written response as to be logged on the system for possible future claim. ? A company named? Geyser and...

Vodacom 4u - Pavilion Store - Durban / sim swap incorrectly processed

Ke
KelvinN on Aug 22, 2017
Sunday the 20th August 2017 I had gone to the Vodacom 4U store in Paviliion shopping centre. Since my phone was stolen on saturday whilst on vacation, I required a sim swap to be done. The transaction was completed at about 5pm on Sunday and I was told that it would take 2 - 4 hours to...

MultiChoice Africa / DSTV / incorrect billing and debit order not authorized

Ge
GEW01 on Aug 22, 2017
DSTV customer 44305142 GE White I have agreed to sign-up for DSTV pricelock explorar in January 2017. Ever since every month has been a challange in terms of account account billing - my account is incorrect every month and to top this off Multichoice decided they will deduct their incorrect...

Vodacom / 3 cancelled lines - still no refund!

Yo
Yolandé Oosthuizen on Aug 22, 2017
I cancelled 3 lines (routers) in June 2017. RAM came to collect the package 29 June 2017. I phoned again and spoke to a "Jamaal"on 7 July 2017 who advised me that the 3 lines were cancelled (Ref 1-34060036624793). Then again I checked my statements/invoices and had to phone again 29 July...

Wimpy / poor quality food and beverage

Ta
Tania1964 on Aug 22, 2017
Wimpy, Pinecrest Centre, Pinetown, Kzn Tuesday 22 August 2017 In the past, Wimpy breakfasts and coffees were excellent. The Pinecrest Wimpy has deteriorated beyond recognition. We ordered 2 regular coffes, a sunrise breakfast, soft eggs with white toast and a streaky breakfast, soft eggs and...
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