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Consumer Complaints & Reviews in South Africa

Vodacom / Upgrade

Frans Roodt on Feb 21, 2017
At first i tried to upgrade online on the last page upgrade unsuccessful Incomplete order Existst for MSISDN The current number is not due for an upgrade an sms has been sent with your upgrade date. But it was unsuccessful! was i automatically upgraded ? with Vodacom deciding which phone...

Genevieve Roskin / My billing

monique 143 on Feb 20, 2017
For the past four months since November 2016 I have been phoning telkom to put my phone limit to zero and everytime the consultant said yes they did put the limit to zero every month telkom debit my account with R700 the contract I took is only R199 I can't be paying R700 every month...

HiFi Corp / TV for repair

agrinett on Feb 20, 2017
hy i bought the 39'' sinotec television on july 2016 at hifi corp at wonderpark at pretoria the service that i got the was a WOW service however after 5 month the tv began to have a line in the middle of the screen.on the 4th of january 2017 i send the tv to the nearest hi fi corp at...

Telkom SA SOC / My and my Mothers accounts, total lack of service

Kathleenstevens on Feb 20, 2017
In November 2016 I cancelled my telkom landline. It had just been installed and yet I could not use the phone as I couldn't hear anyone and no one could hear me on a call. Although I requests ADSL there was no signal! Received an automated response to my cancellation but have kept...

Vodacom / Data Bundle Issues

Carrie-Anne Lai on Feb 20, 2017
I had a Smart M package since the beginning of 2015 with the ability to load new data online. I had no problems loading new data until the end of September until I would get a message stating that my purchase request was submitted and they would get back to me once successful. I tried...

Retha Wiid / Lack of security

ezzo on Feb 20, 2017
Please let me know since when it is allowed to use cellphones in Absa bank??? I unfortunately had to visit the branch at Newcastle Mall today, and noticed how many people talking on cellphones and busy sending messages, now according to me this is a great method of planning and excecuting...

Telkom SA / Phone and ADSL Service

Thomas O L Jones on Feb 20, 2017
I have had an outage for over 8 days now. I have escalated the problem in Telkom to no avail. Telkom will not let me call their technician or speak to a manager. I do not know what else I can do to resolved the issue. This also comes on the back of a technical issue that took Telkom from...

Hi-fi corpation / Washing Machine

Amanda Somfongo on Feb 20, 2017
I book for machine to be fix last year October and they took a month to fix it within a month same machine stop spinning, I called Carnival branch and they told me to bring slip again, I did that. As I speak since December my machine is not been fix and I don't know why I have to wait so...

ABSA Bank / Home insurance

Jonathan Clark on Feb 20, 2017
This is the worst possible service, I am sending this on behalf of Beatrice Clark, ref no - GH-GVVA-01, phoned absa home insurance Sunday after 10am as my geyser is tripping the electricity, I was informed Fogy the contractor is going to assist me during the day, it is Monday and still no...

Nedbank / Global and credit card division

Kathleenstevens on Feb 20, 2017
On 17 December 2016 my sister in UK transferred money to my Nedbank cr card. I was called by global, notified and said the funds would be in my acc at the end of business that day. 12 phone calls and 3 branch visits I was told my funds were in a suspense acc. They were finally put into my...
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