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Consumer Complaints & Reviews in South Africa

Vodacom / Contract not cancelled

Beth Pedersen on Jun 23, 2017
Dear Sir/Madam This matter has been dragging for months – I did not receive a reply to my email below. Please can you investigate and advise me. Kind regards Beth Pedersen (Louw) From: Beth Pedersen (Louw) [mailto:beth.louw@intekom.co.za] Sent: 14 May 2017 02:54 PM To...

MultiChoice Africa / DSTV / Service

Kk!! on Jun 23, 2017
Good Day I trust you are well This here, is a frustrated customer, 2 months after paying for a full package a couple of channels were not working, subsequent to several attempts including calls to the center, trips to the agency we just gave up and let it be. On Tuesday 20 June 2017 we took...

123vidz.com / unauthorized credit card charges

Calman on Jun 23, 2017
I am a South african working and Oman. I am currently on holiday in South Africa and today a deduction of R671.16 was deducted from my credit card. I am not sure what the deduction was for and if it is the only deduction. I will go to my bank tomorrow to find out if any other deduction...

Ackermans Stores / Buying a sim card at Ackerman's..what a shock

Vondre on Jun 23, 2017
I'm shocked for days...I had to even walk away before I called a manager to clarify this for me, I walked in Ackerman's at campus squarr to buy a sim card carrying my original utility bill and id to buy just a sim card to be told by sizakele that she can't help me cause I need bank...

First National Bank [FNB] / Tjek account that they freeze

Anton Vorster on Jun 23, 2017
Yesterday our banker from FNB contact us and asked us to provide them with fica documents, we reply immediately, but after all FNB freeze our account, we have a feedlot and must use our FNB account everyday other wise the cattle are without feed. We phoned our banker and he said he sent...

Mango Airlines / FlyMango / Theft out of my baggage

Deonvw on Jun 23, 2017
I am a frequent traveller due to my work I never had any complaints about your friendly staff. Unfortenally I was travelling from Kingshaka to OR Thambo on 15/06/2017 and because I work in DRC I pack a lot of nice things like biltong and sweets and extra ciggarettes when landed on OR Thambo I...

Adidas South Africa / Ripoff

Zarreen on Jun 23, 2017
I am so disgusted that I paid R2300 for a tracksuit that has been made so cheaply. I invested my money thinking I would get quality but I was obviously wrong. I have worn this tracksuit 3 times since new and already the jacket ribbing is worn out. It is so flimsy that it's probably going...

Telkom SA SOC / Months of trying to cancel contract!!

WilliamNkosi on Jun 23, 2017
My contract ended i submitted the correct cancellation form to cancellations but no one attended to it. I have been calling for 3 months now and everytime i have had to resend the same form and i have been told that it will be escalated. Telkom continues to debit money from my account...

Alisom / my duo sim card not being activated

sonjae on Jun 23, 2017
i have been battling since monday 19 june to get my duo sim card connected. i did a upgrade with my phone, got a new sim, and also applied for a duo sim for my smart watch. the sim for my new contract was activated, but still waiting for the duo sim. this is almost a week now and totally...

Mr Price Group / MRP / scam/no customer service/unethical

michelle1984!@ on Jun 23, 2017
I would like to point out that this company never sends invoices. And they deduct debit orders off on random days. The contract amount was suppose to be R99. They have been deducting close to R7000.00!! I have been querying the amounts since Feb 2017, and they let me know today that they...
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