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Consumer Complaints & Reviews in South Africa

Afrihost / My account being debitted in spite of my immediate cancellation and paying for Data I could not use

Nomps on May 24, 2017
I accidentally subscribed with Afrihost for a 3 Gigs Data bundle using my work email address which I had previously used to subscribe to another service for my boss without realizing that the new application would be processed erroneously under his account. When I realized this error, I...

Mr Price Group / MRP / Call Center Phone Call

Resia on May 24, 2017
I was contacted last week by one of the call center agents (0873583161) - not sure of the name - claiming to be from Mr Price Head Office. He was offering me a protection plan on my account which i did not wish to take at the moment and said i would go into the store if/when i wanted to...

Telkom SA SOC / Cannot receive SMS's since the 2nd February 2017

Shanley Maree on May 24, 2017
Hi, On the 10 March I realized that the last SMS I received was on the 2nd February 2017. I contacted Telkom on the 10th March to log the call, I was told to put my sim card into another device to see if my device was the problem. I did so, I can send a SMS from my device as well as other...

Vodacom / wifi

zibula on May 24, 2017
I am gravely disappointed in your way of business conduct, I was offered WiFi by a call centre agent who explained to me it would be free because I use a lot of airtime once I run out data. But now I was shocked to learn that I have to pay a monthly prescription of R218.17 and now I wa...

Telkom SA SOC / Land line

Lezanne on May 24, 2017
My father has applied for 2 lands lines 2 months ago. One was put in at his property the next one was told they cannot put it in as my father has to get a sub contractor to do the grinding and making holes for the line as well as buy his own pvc tubing. Well he canceld that deal and did...

Ford Motor Company / Customer care is useless

Coen De Bruin on May 24, 2017
I have had a ford focus for 4 years now. The last 2 times that our car has been in to the Leon's Auto Dealership in Rustenburg, i had to take the car back a day or two after they "fixed" it because half of the cosmetic parts and engine protectors was 1. Not cleaned and just thrown in the...

Hewlett-Packard / HP Development Company / No response to complaints

ArnoTG on May 24, 2017
We bought a HP E3E02A 6830 0-in-1 MFP on 19/05/201616 15/06/2016 Yvette informed us that the printer does black streaks when she prints Problem was that printing was done on cardboard but setting was on normal paper 15/11/2016 Yvette ask for Black Cartridge 06/12/2016 Cartridge install...

Vodacom / Disappearing Data

Hay-ley on May 24, 2017
Yesterday 22/05/2017, I purchased a data bundle at 14:51 from my bank via internet banking using my PC and my WiFi. A couple of minutes later, I received an sms saying you have less than 24MB of data immediately followed by another 1 saying you have less than 10MB of data. The only apps I...

Mira Networks / Unauthorised billing on account

laura@triplef.co.za on May 24, 2017
FROM 21/09/2016 to present Zwoosj39856ZA Data being used during early ours of the morning and I have not subscribed to your service. I have incurred extremely high costs on my cell phone account and would like you to please supply me with a refund. This situation has been going on from...

Katherin / Service on my account

Kevin3 on May 23, 2017
Good day, I am feed up with vodacom. From the 25 April 2017 my account was debited when I asked their consultant to change my debit order to the 25. The debit was bounced I am now having to take a charge of R25 on bank charges and a penalty fee from vodacom of R100 and no one actually...
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