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Consumer Complaints & Reviews in Singapore

Singtel / Delivery done by non-english speaking foreign worker

UdaThith on Nov 19, 2017
Dear Singtel, today I received 2 Singtel SIM cards re. 1711TE26290 and 1711TE27755. Items were delivered by XDel S'pore Pte Ltd which I presume is Singtel's delivery subcontractor. My complaint is regarding the Chinese delivery man who can't speak (or refuse to speak) in English although...

Singtel / Poor service at Changi Business Park Retail shop

NGkH on Nov 19, 2017
On 19 Nov 17, visited the above to check why the customer service agent took so long to come back me on an order that I have executed online for fibre Broadband service. The service personnel at 4:30pm, did not appear helpful and very unprofessional. They don't look you in the eye and do...

Long John Silver's / service

Biaoen on Nov 19, 2017
So i ordered 2chicken and 3 shrimp meal, i asked for carribean spice . So this lady placed my tray to another counter as she wants to attend to abother customer . So when my food came, i didnt see my carribean spice (which was hidden behind my food) . So i said "Sorry but I asked for...

Aetos Holdings / Regards to your personnel with armed.

siti zaharah on Nov 18, 2017
incident date: 17/11/2017 i would demand a explanation on what i am going to explain. firstly is your personnel with armed allowed to shout at anybody in public? this incident took place at tai seng area when i just ended work. i was searching for a heavy vehicle parking lot. i realized...

Singapore Post (SingPost) / Letter box for Block 247 Bukit Batok East Ave 5

Jeanne Tan on Nov 17, 2017
Hi, it happened yesterday afternoon at 5pm when I opened my letterbox, I was surprised to see that the whole row of letterboxes was left unlock. Attached is the picture of what I saw. Very irresponsible of the mail lady whom was responsible for this. This have never happened before, I...

Singapore Post / Postal Service

nasisme on Nov 17, 2017
On the 14 November 2017 at about 16:00 HRS, I received an update from my tracking notification that the delivery status of my parcel fail. due to incorrect address. Right after that I called up Singapore Post regards to this matter. On phone, the customer service officer informed me that he...

Singtel / Final Bill

VIJIL1985 on Nov 17, 2017
I have activated the roaming plan and received sms ( ref screenshot) but was billed pay per usage $500. Please check and remove it. I also have a $195 deposit amount with Singtel which also not reflected in the final bill calculation but mentioned in the first page. I have called Singtel...

Singapore Post (SingPost) / delivery issue - xc00006683850

Backzpace on Nov 15, 2017
I will like to highlight the services rendered from Singa post on my delivery schedule on item XC000066883850. Since 13th Nov, i have been asking on the estimate timeline on the delivery. They keep telling 1-2 days. 15th Nov, i called up again. This time they mentioned its with their...

Singtel / home internet broadband

Debabrata Biswas on Nov 14, 2017
Date: 15 November, 2017 My Singtel Acct No. - 50813462 Incident : Before the end of my broadband contract, I specifically let the customer representative from Singtel know that I do not want to continue the connection. In spite of that the connection has been left active and I have been billed...

Singtel / business broadband connection

Harassed by Singtel on Nov 14, 2017
We called Singtel to confirm the process to formally terminate our account in May /June. As per their instructions, we sent them a written notice to terminate the account with signature of the authorized person in our company in June itself. Its November now and Singtel is still sending...
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