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Consumer Complaints & Reviews in Singapore

Trend Micro / Auto-renewal by default and difficult to remove this

JackKoh20 on Mar 27, 2017
Trend Micro placed my first order in auto renewal mode (by default). I was unaware until paypal informed me of the charges. The process to remove auto-renewal is almost impossible. So, I have requested cancellation of my order. Judging by historical complaints posted, Trend might come...

GlobalHello / Credit Card Debited without Authorization

Sudhir Raj on Mar 27, 2017
My name is Sudhir Raj. I had subscribed to Global Hello in Singapore. In August, 2016 I noticed a credit card debit made of 155USD without my authorization. I reached out to them and their customer service person informed me that the credit will be made immediately. I have had multiple...

GrabCar / GrabTaxi / Service

Hidayah Abidin on Mar 26, 2017
I just book my grab taxi via the app. Was already downstairs waiting for the driver but he went to the wrong side of the block. Called me and ask me where i am when i told him that he has went to the wrong side of my block. Rudely hung up the phone on me. Even when talking on the phone...

Qoo10 / Moto X Force 3GB/64GB *1 Year SG Warranty

Pratik Damani on Mar 26, 2017
Hi Qoo10, This is official complaint against u. If u are not able to help me than i will have to approach police and Ministry of Singapore that is MCI and MTI for doing a fraud with me. My name is Pratik Damani and my email address is pratik.damani28@gmail.com. I have won the auction bid...

Speedpost / Singapore Post / Parcel stuck at processing facility for 17 days

Andreea Niculescu on Mar 25, 2017
Dear Customer Service, I am expecting the parcel with the tracking number: CO983766503RO. The parcel was sent from Romania to Singapore on the 17th of February and reached Singapore on the 9th of March - according to your own tracking records. Today is the 26th of March, that is 17 day...

Singapore Post / wrong mail

fatbobo on Mar 25, 2017
I received a neighbour's mail in my mailbox today. For the past 5 years this has happened more than 5 times but usually I will just dutifully place the wrongly sent mail to the returned mail box but now I wonder what if the mails have fallen into the hands of dishonest people who would...

GrabCar / GrabTaxi / GrabHitch

bbbella on Mar 25, 2017
At 3 pm earlier today (25 Mar), I have booked GrabHitch and the driver has accepted and a few minutes later, the driver has cancelled. This is unacceptable as I have waited for half an hour to wait for a driver and the driver had conveniently cancelled the booking when we were already...

SingTel Mio / Uncertain and wrong informations given by singtel staffs

Ajib Alkaff on Mar 23, 2017
First my wife called singtel with regards to how do we go about applying mio for our rented house and she was told to come down for registration, then she was told to come back again at another location with ownere of our houses letter of acknowledgement, then she was told to leave again...

Singapore Airlines / Poor handling of fragile item musical instrument

D Yeo on Mar 22, 2017
On 21Mar 2017, my family checked in early on SQ868 bound for Hong Kong.At the airport, we were told by the ground staff that my daughter's lap harp cant carry in as hand luggage but have to checked in as cargo.We have carried harpsicle 26strings on board other airline as hand luggage a...

Qoo10 / No response! Refund of product and payment

TiffanyAng on Mar 22, 2017
I've bought a bag from MISSHERS (via Qoo10) and item was delivered to me on 7 Dec16. On 8 Dec17 as there are alot scratches on the metal clip, I immediately requested for a refund. MISSHERS took donkey days (each time) to reply me. But the time she asked me to submit the request, its past...
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