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Consumer Complaints & Reviews in Singapore

Courts Singapore / unprofessional staff and reject repair under warranty with no reason

Ho
horizon_may on Jan 20, 2018
TV has a crack line on the LED since 23 Nov 2017 due to I was not train probably how to use the arm bracket. First, I was strongly recommended this 49"Samsung curve TV and I requested for an arm bracket, which the Sales person told me I have to pay for it, it cost about additional...

Singtel / bad behaviour and service provided by customer officer

Ho
Hoermi on Jan 20, 2018
Hi there, on 20 January 2018, I purchased a LG V30+ - receipt number 10149210 // Account No. 99903185. The sales person who attended to me was Stephanie Heylnn Chan. I would like to raise your attention to the service of this sales person and as a customer I feel that she is very impolite...

Singtel / internet and singtel tv

Ka
Kaharudi Mahadi on Jan 19, 2018
They terminated my service on the 3rd of Jan 2018 without informing me and still got the cheek to bill me for early termination when I didn't even request for it nor was I informed about it. Even after clearing an outstanding for $50, still no Internet up till now which is 20th of Jan...

Focal Travel / their service

Co
coffee pepsitea on Jan 18, 2018
I tried to post a review on their company in Google but my review does not show up. These are what I typed: I had genuinely went on an overseas travel arranged by Focal Travel. Having spent thousands of dollars with them, you expect to get good service, right? WRONG. They are 1) Incompetent -...

Singtel / swop

Ja
Jay teng on Jan 17, 2018
I would like to complain for this swop service. When i was terminated this service in 2016 there was no contract and hence no any penalty for termination any time. Come to my surprise when i terminated this SWOP in Jan 2018 after i renew my plan in Nov 2017, i have to pay for the rest of...

Singtel / singtel tv

So
Sockalingam on Jan 17, 2018
Dear Mdm Chua Sock Koong, CEO of Singtel We are very disappointed with Singtel mio services. Since 22 Dec 2017 our service was terminated and even after making the full payment it's not up yet. The details of our ordeal is as following. On 22/12/2017 around 2pm+ our house fibre wa...

Singapore Airlines / total lack of concern or care for customer

Ph
philip.A O'Callaghan on Jan 17, 2018
We booked a flight in August 16th 2017 for departure March 2018. we booked because the flight times and seating arrangement were perfect. we booked 2 sets together upstairs. A week ago we were informed the plane carrying us was being changed on the outward and return journey ..no problem...

Singtel / prepaid data roaming

Ha
halo8888 on Jan 15, 2018
Of all the 3 major telcos in Singapore, Singtel has the worst customer service besides being inflexible and uncompromising. It's objective is to deduct as much money as it can from prepaid credit even though there's poor connectivity or sites fail or taking long time to load. When power...

True Fitness / poor response/customer service

Pr
Prachi1610 on Jan 14, 2018
Service req number: NOV17001461 Name: Prachi Pandey Membership : NV17082306 Service required: Termination of membership We are an expat family from New York, USA. our stay in Singapore was for few months. I wanted to join the gym and had clearly told the Novena Branch executive RIGHT FROM...

Singtel / GIRO Payment - No Deduction for 3 months (Unpaid Bills??)

Ts
TST on Jan 13, 2018
Ref: Account no: 56815589 Name: Tang Henry Address: Blk 113C McNair Road #16-254 (324113) I had went to Singtel shop at Bugis in Oct 2017 to query on my unpaid bills which did not deduct the payment through GIRO though the bill had indicated that "Amount will be deducted from your account with...
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