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Consumer Complaints & Reviews in Saudi Arabia

Souq.com / 3065519585549

ahmedmustafa on Feb 21, 2018
Complaint against my order # 3065519585549. I have placed an order on 9th of Feb. Was supposed to get the items on 13th Feb. Havent received any thing so far. Souq customer service say its with shopping company and that they are not able to contact them. I have even requested for the...

Saudi Telecommunications Company [STC] / landline and dsl disconnection

Mohammed12345678-234 on Feb 20, 2018
I have been visiting Stc offices and requesting to cancel/ disconnect my landline number 112920886 and dsl for the past 1 month but STC officials are taking requests and sending reference numbers to my mobile but they are not disconnecting the landline and dsl. I have visited 3-4 times STC...

https://www.citybookers.com / ticket refund

Aamir Shabbir on Feb 20, 2018
I purchased air-ticket though Citybookers.com. Later on I need to change the travel date and I tried to reach said agent via email and dedicated phone number but they never respond. Later I purchase new itinerary and request citybooker to refund the amount but as usual no response. I...

JollyChic.com / payment jollychic complaints

NasAbu on Feb 19, 2018
I am very disappointed for the dishonesty and misleading information provided in jollychic website. When I placed my first order 17 Feb 2018 for 2 iPhoneX total of $2386 (SAR 8, 947.50) with order number JI18021716321060970600 it indicated the items shipment from Saudi Arabia I called...

Wadi General Trading / no payment to seller

Mtahir on Feb 19, 2018
i sold a product on wadi.com and within a month wadi closed its selling service in my city and deleted all selling accounts related to khamis mushyet, now wadi has been promising me the money every time and its been over a month now every time i email or call wadi seller service they say...

Extra Stores / received damaged samsung galaxy j7

Mubashir MAK on Feb 19, 2018
I have ordered J7pro online from extra stores. And received the device on my departure date to india. When i went to India, I noticed that, the phone is vibrating and receiving calls, but there is no display. The phone was in my pocket through out my journey, it was ok. But after reaching...

Souq.com / 2 months payment has not been allowed to be withdrawn

ishaqsa on Feb 19, 2018
i purchased an item on souq.com Order ID: #3058590264881=1, 617.00 SAR and Order ID: #3076542478198=39.00 SAR, by hard means it was refunded after 1 and a half month of calling daily now its been nearly 1 month the payment shows available but i cannot transfer the money back to my bank i...

Fazal / complain about distribution and delivery staff

Khaled Ismael on Feb 18, 2018
Sir I would like to inform you that I have ordered a lot of stuff from souq.com and now a days I have ordered a watch 2 times. But when my order comes then the delivery boy tells me receive me the order on before 4 pm and I want the order after 6 pm. I kindly suggest you that this is not...

Orbit Showtime Network [OSN] / customer service

mcd a on Feb 18, 2018
OSN proved its self to us as the worst company and untrustworthy. they use your credit card without permission. There rates are highest in the world, while they provide there customers with old and repetitive movies and programs. Be careful with them charging you 10 days before you next...

CityBookers / money deducted from my bank account but no e-ticket issued

Ahmed_hamdy_mahmoud on Feb 17, 2018
Tody, I booked a ticket from Dammam to Cairo, through citybookers, the amount deducted from my bank, citybookers sent to me CB1739267 & with BNR no MRSRZZ for Saudi Arabia airlines, when I checked on Saudi Arabia website, I surprised, there is no payment done !, The BNR will expire by...
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