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Consumer Complaints & Reviews in Philippines

Vivere Salon / Keratin Treatment

I had my treatment March 19, 2017 by the Stylist Francis. I just came back to Philippines for short visit informed the Stylist I need some treatment for my hair since I’m going out the country very soon again. I let him decide whatever it needed for my hair because I do believe that stylist...

Globe Telecome / Regular Text Messaging Maintenance Fee

Samir Padolina on May 26, 2017
For a number of bills for my landline/cellphone, I am being charged for the following: Regular Text Messaging Maintenance Fee: Bill No. 18 - P117.48 Bill No. 19 - P78.32 Bill No. 20 - P401.39 Bill No. 21 - P370.24 Bill No. 22 - P236.74 I have been asking Globe what are they for and am not...


Shaira Mae D. Aquino on May 26, 2017
I tried to track my order and all I can read is this: We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels. The responsible person in my order should have called me instead! So I can lead...

LBC Express / out of delivery zone

user mcm on May 26, 2017
771009733415 Date of Last Status Transaction Status May 26, 2017 Your shipment was not delivered since recipient's address is out of LBC's service area. Please get in touch with us through our official customer care channels. May 26, 2017 Ready for delivery. Please expect delivery within...

Cebu Pacific Air / full refund of our fare

rosmeen sunega on May 26, 2017
National convention of philippine association of municipal assessor on june 27-30, 2017 in davao city was postponed due to the declaration of martial law in mindanao. Said convention is the only reason why we booked a flight. Since it was postponed there is no reason for us to rebook nor...

GrabCar / GrabTaxi / dishonest grabcar driver

Lea Tan on May 25, 2017
Yesterday i booked a grabcar going magsaysay st. Bacolod city, i didnt noticed that my payment is thru grabpay as i was in a hurry to booked a car. After he dropped me in my location, still the driver ask me for a cash payment, though he already knew that i was in grabpay. I was very...

LBC Express / #179828084193 from parañaque to bagumbong cal.city

herald garin on May 24, 2017
May 19 pinadala-commit may20 mapapadala. May 22 follow up ng nagpadala.asper lbc mr.rey incomplete address.even that is my meralco & eastwest bank address na nakakapagpadala naman. May 23 binigay ko un code zbt12 ng lbc deparo near me.tommorow daw mapapadala. May 24 twice ako pmunta lbc...

Shell / unethical behaviour

the real punisher on May 24, 2017
I would like to file a complaint to the employees of shell philippines regarding the very rude, very unprofessional, unethical attitude, conduct unbecoming and a clear violation of shell company core values and importance of regular customers. The shell philippines gas station branch...

LBC Express / lost item in my package

Pia Velasquez-Seno on May 24, 2017
A package was sent to me from Christine Umali with tracking no 181294207392 with description powder and documents and bag, however the one that I received are only the docs and the bag, the powder drink was no longer there. Kindly send the item to the recipient or the sender as soon a...

LBC Express / non delivery non prioritization

Lacey Fugata Arceo on May 24, 2017
For my parcel 311214854798 1day delivery didnot happened. Even though the contact number was stated, the handler didnt contact me to say that there will be no delivery that day. It is now the second day, and the padala is medicine it is really urgent. I demand for immediate delivery and I...
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