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Consumer Complaints & Reviews in New Zealand

Jcappoc.com / shoes

Punisher77 on Dec 10, 2017
I ordered a pair of UK10 US11 Salomon Speedcross 3 Camo shoes from you on the 25/11/17 and paid $442.49YD. An order arrived from you for a pair of $1 sunglasses which is extremely disappointing. The order number is 208883U100002073 I expect you to forfil this order and have the shoes shipped...

Viagogo / ticket purchase no refund

Sue Frankland on Dec 10, 2017
I purchased 3 rugby tickets in August 2017. After completing the process I was charged in Euro not NZ$ as stated on ticket price. The price was far higher than the price indicated. On receiving the tickets they stated 'CHILD' ticket which we did not purchase. We were advised to resell...

FloryDay.com / products, customer service, refunds

jubjub on Dec 9, 2017
They have not informed me where to return items that they assured me would fit after I sent them my hip measurements and one dress which was advertised as linen and priced like linen but was infact a very cheap polyester. It has been 2weeks and numerous emails but I have received no reply when...

Spotify / failed to follow through with cancelling account.

Felix2740 on Dec 8, 2017
So on the 10/6/17 I canceled my account and got a email stating that they had canceled it and no longer had an account with them have emails to prove this. I was wondering where money was going so went to have a look and they had still been taking payments 6 in total one on the 29/6/17...

Malaysia Airlines / luggage late delivery

Lim Kean Aik on Dec 7, 2017
I took the flight from Kuala Lumpur on 5th Dec 2017 8:30am to Auckland, but one of my luggage didn't deliver, and it took two days to deliver to my hotel in Auckland, this is unacceptable, so what could you do to compensate me for your failed service. This is my missing luggage report...

Qantas Airways / qantas disgrace

Stanmore on Dec 6, 2017
Hard to know exactly which part of my four sector trip from Auck to Bangkok return ( 1 Emirates leg / 3 Qantas ) was the worst... as everything Qantas promised was poor to say the least . Booked everything business class - If Emirates were a 10 Qantas was barely a two... Every sector with...

Tinder / account

Jane Dockery on Dec 5, 2017
My account was deleted by tinder for violating rules. I have been bullied on tinder and harassed for sex. Is that not breaking the rules? I was wondering if I can have my account not deleted as I believe I have done nothing wrong. I believe I did nothing wrong and I am deeply sorry for...

Long John Silver's / bad service

Agnes Ioane on Dec 5, 2017
On 6 December 2017. I went into LJs inside Papatoetoe Hunters Plaza. At 12.15pm I placed my order and was told 5 minutes. None of the workers wore badges. So I had no idea who I was speaking to. Another customer placed an order. But her card declined and could not pay for her order...

Garcinia Ultra Slim Trim?? & Lamertimelessskin? / la mer timeless and embrace beauty

Lynne Garnham on Dec 5, 2017
I too have exactly the same complaint as Lorraine Mitchell Sept 28th. My Debit card has been charged $308.27NZ for the two products. The offer was for a free trial with only payment required was for Shipping. The products were shipped from Australia to New Zealand. I too was sent two...

Playtika/ Slotomania / slotomania scam

Eliza Daisy on Dec 3, 2017
Tonight I spent approximately 45mins playing the slotomania game "Panda Chi" betting between 12-18million, and for a period of time was getting considerable wins however my credits didn't seem to reflect the wins I was recieving. Then after winning 890million credits I notice only 190 mil...
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