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Consumer Complaints & Reviews in New Zealand

Wish.com / Ball dress- Says it's refunded for no particular reason.

Hfil0011 on Jun 22, 2017
I ordered two dresses that were refunded for no particular reason, and my money was not refunded- it was two dresses that I need in time for an event on Saturday 29th July that cost $60 for both of them. I am quite disappointed in Wish now as I always used to buy things that arrived early...

Travelgenio / Hidden cost

Jitesh Sharma on Jun 22, 2017
They charged $54 extra. my total amount was $584, when i clicked on pay that amount became $641. How can they do that?? So tried to understand the game they are playing, they show you $584($54 special discount) and if you choose VISA (its $0 fee, no extra charge), then special discount go to 0...

Malaysia Airlines / being bumped off a flight, losing luggage, damaging luggage, refusing to communicate despite more than 40 emails

Dreadful on Jun 19, 2017
My daughter had the misfortune to fly on malaysia airlines on 8th april. This was to be a three night rest and relax getaway from singapore - destination cambodia. She boarded her flight in singapore, asked where her boarding pass for the kl - siem reap leg was. You will get this in kl.in...

Pall Mall / pall mall click on

Kyle Higgins on Jun 17, 2017
hi i i have just brought a packet of pall mall and inside i had found a pall mall double wrapped an has been ripper by your machine when i took it out of your pall mall packet i have been a pall mall smoker for some time as i thought i was getting a good quality smoke i would love you...

Wish.com / someone else is using my account

Molly Rawiri on Jun 16, 2017
Hi there. I've been on my wish account and apparently there is a photo of someone else who is not me. I've tried to reset my password a few times but when I actually receive the link it has expired. If someone has hacked into my account I wish to have all my details deleted rite down to my...

Viagogo / cat stevens tickets

Lyn Winstanley on Jun 16, 2017
Order Number 12866973 I was directed to Viagogo site NOT an official site and find I have now paid $747-85 for tickets valued at $329. I want my money back how do I go about this? There are still plenty of tickets available on the official site. This is unacceptable practice and I will...

Viagogo / unacceptably high handling fee

MarionB on Jun 15, 2017
I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. The price of 2 tickets wa...

Wish.com / order history gone!

DJ Tawharu on Jun 8, 2017
on the 31st May i purchased a few items roughly 5-6 items and the purchase had been confirmed and is a statement on y bank account. i am signed in through facebook and i was never emailed any confirmation and now ive tried looking at my order history but all the purchases i made on that...

ShopDealMan.com / Deal Man / shoes

Vinay Bachwani on Jun 8, 2017
Hi Order DM1350709 I had ordered pair of shoes in march 1st week, its june 1st week and yet I have to receive my order, on emailing them several times I have not yet received any details about my order, baring once in 15 days saying it takes upto one month but its been three months since the...

ShopDealMan.com / Deal Man / this company is running a scam

Holohan on Jun 5, 2017
I went on site and placed and paid for a cardigan. This order was placed on 31st March 2017 -(DM 1360874) It cost me NZ $49-00 - to date, 6th June I have not received the article but they have my money!!! I was also provided with a tracking number from China Post - the tracking number i...
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