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Consumer Complaints & Reviews in Netherlands

Booking.com / Bad Customer Service!!!!

badexperience2018 on Feb 15, 2018
I double booked the hotel reservation for my upcoming trip because there was a glitch on the website that I got a blank page after I submitted my first booking request. When I realized the mistake and called the customer service for refund for one of the bookings. They first refused to...

Youtube / dictators using youtube for political influence.

Elard de Boer on Feb 8, 2018
I just saw an ad from TRT world (media outlet controlled by Turkish dictatorship) which gave a very bias and quick information about the recent reports of a Turkish offensive in Syria. -To summarize what they said: They blame Western countries for supporting Kurdish militants which are...

CrowdProwl / 'unauthorised' charge to card

crowdprowl on Feb 6, 2018
Yesterday I noticed a charge to my card. The amount was €129.50. I didn't recognise the company name VTSup.com nor the parent company Verotel Merchant Services B.V.. I immediately called my bank, explained the story and I then requested they block my card. I decided to do some research...

Jagex / game update runescape

lisanne21 on Feb 5, 2018
Before the update of today, you could participate in the minigame: familiarisation once a week. For example: you could play the game on friday and a week later again. Now with the update of today (monday 05/02/2018) this is changed to a weekly reset on wednesday. The situation now is: that...

AliExpress / request additional fee

sabor on Feb 1, 2018
I am a customer of this store and I've bought orders many times And my orders always go to the door without any additional expense I bought a product now About this order Order number: 88928858001633 Product address: https://nl.aliexpress.com/item/Dofaso-stainless-bath-shower-set-facuet-Bathroom-Rainfall-Shower-Faucet-Set-Mixer-Tap-With-Hand-Sprayer/32815156252.html And to...

Stack Social / vpn service

Victim of Stack Social on Jan 31, 2018
Promised service was not delivered. Ordered VPN service 3rd of December 2017. According to their website, it should be fast and stable. In reality it is slow and unusable. VPN cuts out very frequently and I would have to reconnect. Whether I was able to reconnect was a toss up. Stack social...

Taiyang Stronger Store / 87326612056946

Peter6jp on Jan 27, 2018
Hello, I buy a few clines at the Taiyang stronger Store and it is not working, and I get to talk a few times with a guy that names him Jason Song, and he tel me that it is going to work after a day, (pls wait one more day, i feedback the engineer to check, pls don't worry), and now I got...

eDreams / Wrong Flight!

BetBet on Jan 24, 2018
I've just booked 3 flights through eDreams. I specifically choose the earlier 8am flight departing Phuket on 28 February to arrive at Osaka airport at 9:40pm on 28 February in order to catch my connecting flight at 7:25am the next morning from Osaka to Sendai. I double-checked the booking...

eDreams / no confirmation email received.

BetBet on Jan 22, 2018
I made a booking through edreams' Dutch website https://nl.edreams.com and paid for it with iDeal (bank transfer). The transaction went through successfully (and was confirmed by my bank), but I never received a confirmation email from edreams. I've tried to contact the customer service...

Aspengade Holland / buying a knife from taxidrivebabe working with dhgate

my too on Jan 18, 2018
I bought a knife at DHGate, order 337462960. product no 3300-3350. price a 39 euro. the seller was taxidrivebabe. when the knife arrived it was broken. the knife did not jump out or into it. see video.I have often e-mailed here with both DHGate and the seller. been busy for months. I...
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