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Consumer Complaints & Reviews in Nepal

Axiata Group Berhad / prepaid mobile service

Nabin9 on Jan 9, 2018
Communication with international networks and the application like WeChat rejects this number (+977 9823778339) marking as invalid. The customer care service is too much haphazard. They are literally irresponsible to the service of their customer. This is huge mistake to take Ncell number...

Zorpia / information

Khusbu on Dec 11, 2017
Please confirm me is it real ZORPIA PROMOTION OFFICE...SUCCESSFUL P PAYMENT OFFICE Date: December 11, 2017, 7:37 PM ZORPIA PROMOTION OFFICE Attention Dear Mr Khuma congratulations once again, we received a call from the bank this Morning that your Atm Visa Card is successful and we...

Air Arabia / flight credit

Sujyana Manandhar on Nov 4, 2017
Hello. I had a flight scheduled on 19th Oct from Sialkot, Pakistan to Kathmandu, Nepal via your airlines which I couldn't board at the last moment due to some issue (documentation). I tried to contact your concerned office at the same moment but was unable to do it as my flight time was in...

Yamaha Motor Pvt. Ltd. / yamaha fzs service and customer service complaint

Sunny Pradhan on Oct 12, 2017
would like to put some issues in your knowledge. I bought fzs from Maharajganj showroom dated 25/5/017. Within 2 months of purchase I started facing problem with motobike such as chain sprocket, tire, headlight, front tire ball baring, drum brake. Almost every where I noticed problem after...

Qatar Airways / I am complaining about the customer service and ticketing service

Anshu Adhikari on Sep 30, 2017
Qatar Airways is so disappointing and unprofessional. I paid the total amount (720 Euros), but Qatar Airways canceled the ticket without even letting me know. The booking number is RPW8RX. The ticket was bought by me for one of my relatives. The worst part is that I am not even informed...

Agoda Company / false and misleading information provided while booking hotel raniban retreat in pokhara nepal

Nabamita BasuRoy on Sep 27, 2017
We booked two mountain view rooms on 12th July. Today when we reached Raniban, we were given a room (110 and 109) which are dirty damped with termites everywhere, small and shabby room with bushes around and full of mosquitoes and insects and the view from room is attached in the photo and...

Malindo Air / baggage lost

Nishant Subedi on Sep 25, 2017
I was travelling to kathmandu from perth. My hand Bag was taken and kept into luggage in Malaysia. They didn't kept any Tags. They just attached a sticker with my seat number (11F) on the Bag. When I arrived at Kathmandu I didn't received that Bag. When I asked the officials they told me...

National Organics Pvt.Ltd / Discover Nepal Pvt.ltd / product not shipped months after he's been paid in full

Mat Krahn on Aug 18, 2017
Seller goes by National Organics Pvt.ltd and Discover Nepal Pvt.ltd. I provided a copy of our payments as well as the invoice. He has been communicating but tells me different things for why there's delays. He's done this on every shipment for years but this time it's way too late. It i...

Swiss International Airlines / the service of swissair in zurich airport

pema shrestha on Aug 12, 2017
I have had a very bad and disappointing experience with Swiss air on my return flight from Zurich to Kathmandu. Date of departure 11 August 2017. Swiss air flight no. LX 0146 Status: business class Ticket number: 7249733525375 I checked in the night before the day of my travel. Checked in...

ncell / voice call pack

Bishal Gurung on Jul 16, 2017
Seriously, plz don't charge too much money for normal call just to compel consumer to buy your voice call pack or whatever. It must be important for your company to understand some consumers just wants to use normal call.Before the voice call pack was introduced, we were charged just 2 or...
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