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Consumer Complaints & Reviews in Mexico

Riu Hotels & Resorts / riu jalisco

Jmkraft90 on May 24, 2017
I checked into Riu Jalisco on May 19th 2017 around 4pm and had no issues at all with the check in process. I got to my room and it smelled moldy, and musty. The curtains had mold on them and the bed sheets looked like they hadn't been washed. I was willing to overlook a few things, but I...

Not Applicable / shopping cart has 12 items and I want to pay via paypal. won't access

Geek Paypal on May 23, 2017
Over the past 10 years I have purchased over 1, 000 products from Asian sources. I used Geek and found 12 products (now) I want and put them in my cart. There were more than that and double the amount of money. But for the past several days I have come back to the cart and tried to pay with...

Unlimited Vacation Club / vacation club contract

Kevin Finch on May 22, 2017
My name is Kevin Finch, last November my wife, Denise, and I went to Dreams Tulum Resort for a wedding. On our second day (Nov. 9, 2016) there we went on an informational tour about their vacation club package in return for free spa packages and other resort promotions. Our 45 minute tour...

Despegar.com / 6767555601

patlach on May 21, 2017
Hello, My name is Patrick LACHAT, I bought you a flight ticket from Puerto Escondido to Mexico City on the 13 of february 2017, for MXN$ 1, 397 and received a confirmation: gracias por tu compra!! On the departure day (15 feb. 2017) i had no seat !? And i got charged on my visa card...

http://www.conexionmexico.com.mx/ / conexion refused to refunded extra money of 620 pesos paid in viajes

Anubhav Pathak on May 19, 2017
Hi Conexions is a tour company and I paid them 620 pesos extra for tour. Now they refuse to refund this money. Please help. Below are all the details of the mail. Anubhav Pathak 12/21/16 to tripsconexion Hi Team, I have registered for 5 people in early bird with 20% discount. Jaime...

Alexey Makeev / Alexey Makeev youtube channel

José Luis Velarde López on May 19, 2017
Hi, i just want to know why do you let a person like this have a youtube channel, and i dont care about racism, i only care about the security of the children and old people that he attacks in his videos. You should not encorage this behavor, i just saw a guy run over people in new york...

Villa del Palmar / villa del palmar mala experiencia

Mishelle Green on May 18, 2017
Mi madre adquirió un tiempo compartido en Villa del Palmar en Cancún en agosto del 2014. Después de pagar miles de dólares, ella no gozó de ningún beneficio, porque el sistema ha sido deliberadamente creado de manera que sea tan confuso cómo es posible. Nada de lo que se le prometió era...

Riu Hotels & Resorts / slip and fall in unsafe bathtub

JohnElliott on May 16, 2017
We stayed in the Riu Sante Fe in Cabo on 5/1-5/6/17. This vacation was booked through Cheap Caribbean. Our room number was 2218 On the evening of 5/2 I stepped into the shower which had been turned on to warm up the water. I immediately slipped on the tub floor which did not have any...

Kia Motors / problem with a kia forte 2016 in mexico city

Vicente Garcia on May 13, 2017
Mexico may 8th. 2017 president & ceo of kia motors dear sir: my name is vicente garcia. I live in mexico. I have a forte 2016 bin num knafz4a73g5587100, bought in march 2016. I am writing this letter because i request your help. As i told you when i bought it, the first required service...

Walmart Stores / Product billing

shashirekha89 on May 10, 2017
Hi team, I did shopping in walmart yesterday and i bought totally 3 mens wear (1 shirt, 1 tshirt & 1 bermuda) but today when i was going through the bill i see that i was billed for the tshirt twice when i have only purchased one of it. I have attached the bill for reference. I do not...
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