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Consumer Complaints & Reviews in Mexico

Sunwing Travel Group / communication error

Jessica Norris on Nov 15, 2017
I came to Cancun Mexico for vacation I was picked up by your service. When I was ready to depart, I was told by a representative name Giovanny that we had a car that came for 10:45 am. We had no idea that the driver was there because we never got any info on the time they would come to...

Robert Morin / mexico, san miguel de allence, tour cañade de la virgen, bn 6333 12012

Robert jpM on Nov 9, 2017
Demand of reimbursement. I did not join the Saturday 4/11 archaeological tour for the following reasons. I made by reservation at 22:00 on Thursday 2/11 via the Trip Advisor Website. I was supposed to receive a confirmation and I never received anything. The web site indicated that there...

Aeromexico / 12 hour wait for bogus plane that never showed up

judith watson on Nov 9, 2017
Date: 11/5/2017 flight: am #782 to lax judith b. Watson philip p. Menendez lll this flight never arrived. We sat in the guadalajara airport for almost 12 hours being told a new flight would be arriving every 3 hours. It never happened. Then we were told that there were no more connections in...

Cartrawler / excessive charge and no reimbursement as promised

Myrna Blancas on Nov 9, 2017
Car trawler support Reference: booking number mx794406600 On september 5, 2017 I made a reservation for the rent of a car using the klm internet page, the number of the reservation was mx794406600, for renting a economic class car in méxico city form september 11th to september 25th, 2017...

Aeromexico / club premier no responde - ¿donde esta jesus ayala???

Steve Galat on Nov 8, 2017
¡¡segundo intento!! From: x gallo Sent: tuesday, november 7, 2017 6:03 pm To: soporte@clubpremier.com Subject: lic. jesús ayala / confirmación #awswlj / "sky-priority" Estimado lic. ayala - . ¡su telefono (800-247-3737) no sirve, no funciona! . From: club premier Sent: wednesday, october...

Raintree / raintree horrible experiencia

nicolaslewiss on Nov 7, 2017
Tenía un tiempo compartido en Raintree, llevaba años pagando sin poder reservar cuando quería vacacionar, por no tener espacio, nunca pude usarlo. El mantenimiento se paga en dólares y ya no podía pagarlo. Les envié una carta solicitando la cancelación a la cual se negaron, ofreciéndome...

Aeromexico / flight experience with aeromexico

Yvonne van Uffelen on Nov 2, 2017
Good morning, I have a serious complaint about the flight from Amsterdam to Madrid to Mexico City October 31, 2017 by my mother Willemijntje Josephina Anders van Uffelen, Conf.# RFBPRD, Premier # 814719720. My mother is 86 year old, so due to the long distances on airports, she had...

Unlimited Vacation Club by AMResorts / unlimited vacation club by amresorts

Nazli Bayram on Oct 31, 2017
My husband and I vacationed at Cancun, Mexico from July 10th to July 15th, 2017 . At July 1th we attended a presentation at Secret The Vine Resort in Cancun owned by Unlimited Vacation Club. We were told about a lot of benefits of becoming a member of Unlimited Vacation Club. We signed a...

Ice Rewards / false advertisement

Franklin Cuello on Oct 27, 2017
I recently purchased this membership while on vacation in Cancun. It was a package deal with a timeshare at Krystal resorts, however, I was mostly interested in the ICE rewards program. At the presentation, I was shown thru an app jaw-dropping prices on airfares and hotels, which would cut...

Lea Gold / tv and internet

James Van Gundy on Oct 26, 2017
I checked in this afternoon, only to immediately find it took 2 hours and a hotel technician to connect me to the internet... Further it is too slow to work with. I am here at your best western in torreon coahuila, mexico, on business for 30 days. Your tv has no channels in english ie: cnn...
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