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Consumer Complaints & Reviews in Mexico

Global Suzuki / failure in my suzuki swift sport 2013

Gilberto Garduno on Jan 17, 2018
I have a suzuki sport 2013 since new, i was very happy with the car until the last service. I had done that service for its 120, 000 km on december 14 and just 1 day after the service done it, my car presents a failure, that dropped me in a trip between 2 cities in mexico. I left my car in...

Facebook / birthday

Djprieto on Jan 17, 2018
I cannot access my birthday wishes that my friends posted on my timeline! It just says "33 friends posted on your timeline", and I tried to change it in notifications to see individual posts, tried using the Facebook mobile app, tried Safari, and tried all those options on my macbook a...

Hertz / hertz - terrible experience

chelsy10 on Jan 16, 2018
We recently rented a car from HERTZ in Mexico Huatulco airport, between the dates of Dec 30, 2017 and Jan 6, 2018. They estimated our cost to be $215. The charge we got for the rental was $273.72. I want to mention that the car was returned without ANY damage and we have no idea why we...

Alamo Rent A Car / obligatory extra charges when pick-up scam

lilirdzg on Jan 13, 2018
In December 2017, my family and I rented a car online from Alamo for a holiday trip to Puerto Vallarta. Online, they had the best prices so we booked a car with them. When we get to the airport counter, they say they are out of cars and that whenever anyone returned one (which btw could be...

RIU Hotels & Resorts / RIU Palace Las Americas, Cancun Mexico

Tony55125 on Jan 12, 2018
I booked and paid for the highest class room, was told when I arrived it was not available for me, and was given a standard room (next to a noisy ice machine!). Most upsetting was that I was told that no refund is possible because I didn't book directly with RIU, and that nothing else...

Vidanta / horrible experiencia con grupo vidanta

Caro Beta on Jan 11, 2018
Fui a la presentación de tiempo compartido con grupo Vidanta, fue extremadamente agotante, pero aún así seguíamos emocionados por reservar nuestras primeras vacaciones, hasta que llamé para reservar y me di cuenta que Vidanta nos dio un contrato para 2 adultos y somos una familia de 5; 2...

Carflexi / car rental

fht on Jan 10, 2018
Hi, I rented a car through CarFlexi from December 17 through January 1 at Merida Mexico.The D-U-N-S Number is 486551729 and the voucher no is 3253282. We were charged $45.34 to make the reservation with a total cost of $262.09 for 15 days. We were not notified that the car rental counter...

Royal Holiday Vacation Club / vacation contract issues - false advertising

Melissa Gernert on Jan 10, 2018
My husband and I were approached by this company while on vacation in Punta Cana at the Tropical Princess resort on November 20th, 2017. They offered us a drink which we weren't going to refuse since we were on vacation. Royal Holiday then proceeded to tell us how they can save us so much...

Wish.com / order disappeared

All Might on Jan 4, 2018
On november I made a purchase on your platform with the gmail account: orumaito25@gmail.com. I gave my card information and the payment was done. I even got a mail telling me that the money for the purchase was effectively taken from my bank account. However, when I checked for my order...

Expedia / krystal resort

Tiffeygall on Jan 4, 2018
I will be forwarding the email I sent to the general manager This is Gregory & Tiffany Gallagher, who have been in Room 4126 since December 23, 2017 and will be her until tomorrow January 3, 2018. We wanted to formalize our list of grievances after our meeting today. We met with you at...
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