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Consumer Complaints & Reviews in Malaysia

Air Asia / Booking by Points and payment balloned by 3 times

Ambrosefm on Aug 17, 2017
I redeem my points by making a booking (18.8.17) from Don Muang to Kuala Lumpur. Booking No TLQFFW. It took away 13000 points including seat choice and charge me thai bath 750. I tried paying 4 times and was unsuccessful (Could be the app problem) When trying to make payment again I realise...

Digi Telecommunications / my digi rewards

Eva Mok on Aug 17, 2017
Dear Management, I got the Barbq plaza 20% off for family mixed set reward from my Digi apps earlier and today I purposely went for redeem at sungei wang plaza. I'm regret to inform that Barbq plaza at sungei wang has been closed since last month. I was a bit disappointed why don't Digi...

Apple / service

Amanda Chini on Aug 17, 2017
This morning at approximately 5am, I ordered a Grabcar from kyoKL at Mandarin Oriental to Pantai Panorama Condo. I left my phone in the cab, it's offline and not on at the moment. My friend who saw me leave kyo, said it was a blue myvi, so I'd really appreciate you guys trying to find my...

Maybank Group / Malayan Banking Berhad / hire purchase account

Alixar on Aug 16, 2017
I have a hire purchase account with Maybank and ensured prompt payment made via auto debit. I have received a message of delayed payment one day and managed to contact the sales person that sealed the loan deal. They have mistakenly put charges on my acc and could not remove it until...

ABX Express / no responsible company

May Kee on Aug 16, 2017
Item was reach warehouse 5th July, and till end of July haven't received the parcel. Call them said will check and will call back waiting for a week no even one calling me. By email asking them, the kick me just like a ball from this person to another person and email not even reply me...

Airasia / AK 6439, 16AUG 17 FLIGHT DELAYED

Nicholas Yim on Aug 16, 2017
Our return flight from Kota Bahru to Kuala Lumpur had delayed from 16:50 to 21:45, total about 5 hours delaying without having proper annoucement or the reason given and there was also no person in charge to handle the situation on the waiting hall. It had badly affected our business schedule...

Grabcar Malaysia / rude grab driver

EliKong on Aug 16, 2017
16 aug 2017 time 14:27 Booking id: ios-31350971-2-197 Grab driver name: zarilanuar bin jamaludin Car license number: wwf5731 Hi grab, today I met one of your grab driver that is very rude. I was taking back 10 banners from a printing place back to my office, which the banners are...

Celcom Axiata Berhad / celcom first gold plus plan

Kin Choo on Aug 16, 2017
I am very dissatisfied with the plan, the line is so unstable and always go to maintenance without informing us. So i decided to port out on 23rd July, and my bill cycle was on 13th every month. However, instead of pro-rated, celcom charge me the full amount on my bill even i only use for 10...

GrabCar / GrabTaxi / manners

Arvin2501 on Aug 16, 2017
Hi it would be great if grab could advise it's drivers to use proper language to its rider . Earlier today I booked a ride and the driver called me . Cause I was busy was sth was not able to pick up . I know that is my fault, but I don't think its appropriate for the driver to message me...

Pos Malaysia Berhad / slow / bad service of your payment department

aribaba wholesales on Aug 15, 2017
I make my payment for the POS LAJU few day ago and i've been try to check with the person in charge Mr.Saifuddin . Email can't go thru and phone been called him for 2 day also can't get. It is so hard to get your staff? Till now my account had been blocked by Pos Laju and i called again the...
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