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Consumer Complaints & Reviews in Malaysia

Malaysia Airlines / Flight delayed

Aziah Abdullah on Apr 29, 2017
I'm very upset because MAS notify the passenger very late about flight delaysMH1209 . I have an international connection flight and this delayed will compromise my connection. Everytime I come back using MAS, the service not improving BUT getting worse! Last month I travel purchase using one...

Sen heng / warranty scam

chan kok keong on Apr 29, 2017
Sen heng has been asking his customer to extend their warranty with a fee. but the problem is when the product has default and sent to them for repair, they will always use the small clauses somewhere in their long small font size writing to said that is not in the warranty because thi...

Astro / cheating customer to pay more

chan kok keong on Apr 29, 2017
Got a call from a lady representing astro to give me discount for HD package. Had been charge normal price for the last 2 month. call astro customer service but problem not settle despite lots of assurance and promises. Almost every month has to call them. now fed up. such a big company...

Airasia / Flight delayed!!!

angelaocm on Apr 28, 2017
Hello Customer Service, My flight was unexpectedly delayed for 3 hours and it resulted that I arrived my destination passed midnight. Worst of all, I had pre-booked a taxi pick-up beforehand and resulted that I was charged for a cancellation fee. In additions, we are unsure of the actual...

Pos Malaysia Berhad / Penghantaran Lambat

Shreen on Apr 28, 2017
Saya ada membuat penghantaran barang ke Sarawak pada 26/4/2017 (EH343274019MY)melalui pos malaysia dengan membeli kotak pos laju yang bersaiz medium dan membayar sejumlah wang penghantaran sebanyak RM21.75 + RM 4.05= RM25.80. Didalam resit pembayaran menyatakan surcharge penghantaran...

Airasia / Air Asia Flight

Mohd Izzat on Apr 28, 2017
28 April 2017. Flight 6049. Senai Airport to KLIA2. Depart time : 10.40pm. My name is Mohd Izzat. I am supposed to board flight 6049 at 10.40pm. However the flight was delayed to 01.50am and I totally disappointed with Air Asia customer service. There was no sms or email notification. There...

Airasia / Customer services (Vietnam)

Katiewhitley22 on Apr 28, 2017
Hello was struggling to make a payment booking a flight on my credit card, so I tried another card as you do. This seemed to save all the details I had imputed except the date of flight. I was booking for 30th of may from kuala lumpa to yangon! However when we received our conformation it...

Malaysia Airlines / mas: inconsiderate change of flight n separated us!!! very disappointed! 😡

Hooi Mean on Apr 28, 2017
MAS : inconsiderate change of flight n separated us!!! Very disappointed! 😡 My name is Ooi Hooi Mean. I'm very disappointed with the unprofessional n sudden changes to our flight from KUL-BKK MH0788, 28/4/17 12:20pm. Me and my friend Ms Chu Lee Fong suppose to be taking the same flight...

Dorsett Grand Subang/Faves / fake offer

Winnie.SKTan on Apr 28, 2017
Purchased a 3d2n festive bonanza stay in club room with breakfast and more for 1 person for dorsett grand subang via faves on 17 feb 2017. Received all vouchers claimed in their page except : unimited f & b discounts up to 50% all year round, and special discount ticket at sunway lagoon...

Pos Malaysia Berhad / tak bertanggungjawab

samtks on Apr 28, 2017
27/4 1:20pm saya terima phone dari postman.masa kedai saya tutup dan saya sedang drive kereta .dia ada call 4 kali saya tak jawab..lepas kejap saya ada call balik saya kata ada polis saya tak blh jawab phone..saya kata saya dtg sekarang 30 minute sampai tgk boleh jumpa di mana tak? lepa...
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