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Consumer Complaints & Reviews in Lebanon

Max Novelty / shipping

Joana Dagher on Nov 16, 2017
i have made an order on the 29th of september and we are the 16th of november and still didnt get it. i've sent a first email on october 16 asking if my order shipping and they replied : " -- Hi, you will need to track your order later using the link above^^ The updates will show up soon...

Moh Med / false payment

Hawaii883 on Nov 13, 2017
I just recieved 2 masseges about payments accepted from my card to your company please cancle them and advise the massege content was : Your MC EMBARK SC 5140xxxxxxxx2025 was accepted for USD 20.59 (approximate) on 13/11 21:58 at bluesnap gbr. Your MC EMBARK SC 5140xxxxxxxx2025 wa...

Carrefour / service

HIM636 on Nov 1, 2017
Lebanon, city center branch 1st of november 2017 7:30pm .. i just fought an hour and a half of horrible beirut traffic with my wife and my newborn baby to do our routine monthly shopping, and after an hour of piling up products.. i was surprised with the supervisor or manager showing up at...

Avis Rent A Car System / Avis Budget Group / unsafe rent a car

jamal01 on Oct 30, 2017
Dear sir/madam As per reservation number 4033-6446-LB-3, I had received a car from Ashrafieh branch Beirut- Lebanon with rental number 622464625 I used the car to go mountains and other places during my driving I felt that there was problem with left front side tire until last week on...

Zara.com / service at zara verdun abc branch

amanibennani on Oct 28, 2017
at 3 pm i v been to zara habtoor and someone assisted me for reserving a black shoes at verdun branch noting that she has informed the staff there that i am going to pass by to pick today afternoon. at 6 30 pm i have arrived to verdun branch to figure out that no one has reserved the shoe...

Swatch / unethical behavior/ insurance warranty unfulfilled/ bad quality of product

Amr Yafawi on Oct 28, 2017
To Whom it may concern I purchased a Swatch watch for my daughter from England Westfield Mall in June 2017 and after two months (my daughter went back home)the watchband cut suddenly (picture attached). I contacted the watch seller in Westfield mall to fix the watch but they told me that they...

Swatch / watch

Nazih Rafei on Oct 21, 2017
Hi... on April I bought 1 watch from ur shop in tripoli, after 2 months all of sudden stopped working, I took it the shop for repairing since it’s under warranty, after few days they called me back to collect it, one week later stopped working again, took it again to the shop and I waited 3...

Citybookers / ticket to beirut

gmerhebi on Oct 21, 2017
I booked a ticket round trip to Beirut-Lebanon on Middle east airlines MEA by last Thursday. Till now I did not received an email from your side showing me the booking. This morning I visit the MEA website to check the booking but there is no booking.The booking number is CB994395.This i...

Qatar Airways / unethical and unprofessional behavior of qa staff in beirut airport.. not able to board the plane

Ema 85 on Sep 28, 2017
Hello, My name is [removed]. I am Lebanese, resident of Doha, Qatar (privilege club: 412254930) and a regular flyer of QA. Email: [removed] I was on my summer vacation in Lebanon for few months, where I got married in June. I was planning to fly back to Doha in August, but unfortunately...

Air France / I had 2 strollers lost

Naylaakra on Sep 25, 2017
Our flight was on 15 September. From beirut to bordeau at 7:55 am and the connection was at Charles de Gaulle airport . When we reach bordeau city or luggage did not arrived so we waited 5 hrs to receive them ( they came with the next flight) but unfortunately we had 2 stroller that we...
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