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Consumer Complaints & Reviews in Lebanon

Mike sport Lebanon / GoPro small stand to fix on the cask of ski

Gloria Saade on Jan 12, 2018
Dear Sirs, we have already used the GoPro hero 4 session, but since 2 days we tried to fix the holder of camera that it s fixed on the helmet of ski, it was broken, the extra 3 pieces available in the box have been used and all broken, kindly check the quality of these pieces seems there ...

Le Royal / weekly work schedule

Davetatic on Dec 28, 2017
The employees working at this hotel are only given 1 single day off per week while in the 21st century all companies abroad (in the hospitality field or not) give their employees a weekly shift rotation system, for instance, it could be 3/3 (3 working days of 10 or 12 hours a day and then...

Emirates Group / Emirates.com / very bad service

Farah Ajeeb on Dec 16, 2017
My name is Farah Ajeeb. I was a passenger on the flight of Dec 14 (Dubai - Beirut). I booked my ticket in Oct to be surprised that the flight was overbooked and i had to postpone it to the next day. But after waiting 1 hour the problem was solved. Even though i had the worst seat, i wa...

Ralph Lauren / purse

Melissa Bassile on Nov 21, 2017
Dear Sir, Ms I have had a quality issue with a lauren by Ralph Lauren bag that I purchased in Lebanon from BHV. However BHV refused to repair the damaged bag, that shows a very low quality of material used as the handles are almost detached. I am contacting you to know who I could go to...

Max Novelty / shipping

Joana Dagher on Nov 16, 2017
i have made an order on the 29th of september and we are the 16th of november and still didnt get it. i've sent a first email on october 16 asking if my order shipping and they replied : " -- Hi, you will need to track your order later using the link above^^ The updates will show up soon...

Moh Med / false payment

Hawaii883 on Nov 13, 2017
I just recieved 2 masseges about payments accepted from my card to your company please cancle them and advise the massege content was : Your MC EMBARK SC 5140xxxxxxxx2025 was accepted for USD 20.59 (approximate) on 13/11 21:58 at bluesnap gbr. Your MC EMBARK SC 5140xxxxxxxx2025 wa...

Carrefour / service

HIM636 on Nov 1, 2017
Lebanon, city center branch 1st of november 2017 7:30pm .. i just fought an hour and a half of horrible beirut traffic with my wife and my newborn baby to do our routine monthly shopping, and after an hour of piling up products.. i was surprised with the supervisor or manager showing up at...

Avis Rent A Car System / Avis Budget Group / unsafe rent a car

jamal01 on Oct 30, 2017
Dear sir/madam As per reservation number 4033-6446-LB-3, I had received a car from Ashrafieh branch Beirut- Lebanon with rental number 622464625 I used the car to go mountains and other places during my driving I felt that there was problem with left front side tire until last week on...

Zara.com / service at zara verdun abc branch

amanibennani on Oct 28, 2017
at 3 pm i v been to zara habtoor and someone assisted me for reserving a black shoes at verdun branch noting that she has informed the staff there that i am going to pass by to pick today afternoon. at 6 30 pm i have arrived to verdun branch to figure out that no one has reserved the shoe...

Swatch / unethical behavior/ insurance warranty unfulfilled/ bad quality of product

Amr Yafawi on Oct 28, 2017
To Whom it may concern I purchased a Swatch watch for my daughter from England Westfield Mall in June 2017 and after two months (my daughter went back home)the watchband cut suddenly (picture attached). I contacted the watch seller in Westfield mall to fix the watch but they told me that they...
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