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Consumer Complaints & Reviews in Lebanon

Air France / I had 2 strollers lost

Naylaakra on Sep 25, 2017
Our flight was on 15 September. From beirut to bordeau at 7:55 am and the connection was at Charles de Gaulle airport . When we reach bordeau city or luggage did not arrived so we waited 5 hrs to receive them ( they came with the next flight) but unfortunately we had 2 stroller that we...

Renault / product & service

Sevag Jamourian on Sep 9, 2017
Dear Sirs, I am truly disappointed by the service in Renault- Lebanon, and the product too. I have a renault clio 2013 model and ever since the beginning the keys have been problematic. It has been 1 week since i have my car parked with both keys not working and when i call Bassoul Honeine...

Lancome / unethical behavior from your sales

riyam AL Zoabi on Sep 8, 2017
Hi This is Riyam Al - Zoabi. I am Lebanese. I live and work in Kuwait as a teacher. I'm writing this email to complain about your sale-woman who is working in Nafez Al Masri shop which is located in Tripoli- Lebanon- Tall street and I think her name is Suzan, what I am sure she is blonde...

Alibaba Group Holding / ps4 pro 1tb I am complaining on sending the supplier money and get nothing alibaba is not safe I lost my summer raising

Charbel123331 on Sep 5, 2017
I was searching on alibaba for ps4 pro and then i found an add that took my attention and the supplier had 3years gold member so i took his number from the add (+201005765483) and contact him i asked him about the safety he told me (we are verified Gold member on alibaba and before alibaba...

Hussein Khlayfat / level 2700 has a problem

Kar Chantal on Aug 28, 2017
Level 2700 repeats itself over and over. This is the fourth time this week and I' m not able to continue playing the other levels.There is kind of cheating in advanced levels. Also what is the reward we get when we r winning these levels. And what is the last level? I' m loosing my sight...

eDreams / changing prices after purchase

Boulos Merhej on Aug 11, 2017
A few days ago, I purchased two tickets from Beirut to Boston in the name of Jenny and Jeannette Merhej where the advertising price on your site was 1331 and 1308 US Dollars. You debited my credit cards with 1331 and 1308 Euros and added 20% more to the price of the tickets. This is unethical...

Whirlpool / washing machine front load digital 10kg

Carla abou antoun on Jul 31, 2017
Dear Sirs, I live in Beirut Lebanon and have purchased a washing Machine from your representative in Beirut Khoury Home Appliances. The Machine was purchased September 2016 and since November we have had issues and it was under 1 year guarantee, the first replaced the drawer mentioning they cant...

Aramex International / 30513879281 - delivery delay

André Haddad on Jul 8, 2017
Dear Sir/Madam, my name is André Haddad. Having made an e-purchase from the US on June 25th, the parcel reached Dubai 6 days later on July 1st, dispatched July 2nd to Beirut, received in Sin El Fil Lebanon on July 3rd, so from the US to Lebanon it took 8 days, and ironically and showing a huge...

FlyDubai / I would like to reschedule my return ticket from macau t beirut

Nimo Nimo on Jul 5, 2017
Hello I have been trying to reschedule my return flight ticket from from macau to beirut but the agent that I have bought my ticket from is giving me hard time made wait for three weeks and I am still waiting on him to do the ticket reschedule, so would you please do so for me since I am a...

Qatar Airways / delaying my flight

Inaya Haydar on Jul 4, 2017
Dear Qatar airways, Hope my message will find you well. First of all i am writing this message to be served for improvement more than a complaint.Yesterday i was coming back from Nepal to Beirut through Qatar and there was no delay in my flight, but i was surprised when i reached the gate...
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