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Consumer Complaints & Reviews in Italy

Cebu Pacific Air / booking/cancellation cgtq5u

Na
Nadiaaa on Aug 22, 2017
Hi I cancelled the booking above and you allowed a travel fund. Honestly I think it's not correct because usually air companies make a refund straight to the passanger credit card. You should really change this obsolete policy. This is a bad complaint for you. I will never fly with you...

Italo Treno / Nuovo Trasporto Viaggiatori / train tickets refund

Ka
Kateryna Oliinyk on Aug 22, 2017
we were travelling from Venice to Rome jn july 31st and had more than a one hour delay on the way. we were said to get a refund after, but no one comunicated how. i've tried to reach Italo but they are ignoring my messages on facebook and emails. This is not acceptable and as i see...

Aramex International / do not ship your package to such company that lost and may be take it...

Ab
Abeer Omar on Aug 21, 2017
My shoes had recieved to My Aramex shop at 26/7/2017 and did not enter tell today . I did many complains and no any respons from customer service or even one replay. My carrier company tell me the name about who asign and recieve my package ( DI Antonio) this one working in Aramex Italy...

WestJet Airlines / westjet flight 3411 _ august 11, quebec-toronto

Fr
Francescolanzani on Aug 15, 2017
Hi, I am complaining about the cancellation of our westjet flight num 3411 on Aug 11 from Quebec to Toronto. We have been communicated about the cancellation via email very late, when we were already at Quebec airport, after chek-in was made and a fee of 25$ per person was paid for baggage...

Usenet.nl / usenet download

Si
Simon-Peter Gom on Aug 15, 2017
The company deducted money from my paypal account after my account was cancelled. I communicated with them, the very day I signed on the account and I couldn't used it, I tried to cancel the subscription myself there was no link, so I did a live chat which my account was cancelled and...

Italo Treno / refund of train tickets

El
Elaine Bernardino on Aug 13, 2017
On 27 May I purchased 4 tickets from the ticket booth of Italo Treno at Santa Lucia station from Santa Lucia to Padova for Euro 80. We were unable to travel due to flight changes so went into the Italo Treno office at the Santa Lucia Station on 28/5 and a lady guided me on the computer to...

Europcar International / charging for damage already present after rental

Di
Dinoknight on Aug 8, 2017
I have rented a car with europcar without getting their excess insurance because I have my private excess insurance. The car was rental and returned. After 3 months they claim that I have damaged the car. They have sent me a email and hanged my credit card nearly 400 pounds. I have showed...

Booking.com / ca morosini hotel venice

Il
iliada on Aug 4, 2017
I stayed at that hotel on the 31st of July. I had the worst experience ever and I always book through booking.com. 1. This is not a 3 star hotel!!! How do you allow them to say so!! It is a hostel! 2. It is very hard to spot it! The name is fairly written on the door, no one in Venice i...

MyHeritage / unethical behaviour

Fr
Franco Ariatti on Aug 3, 2017
To the Director of Customers Support I just received a MyHeritage genealogic tree diagram where my daughter's adopted children do not appear. According to our law, generated and adopted children are legally on the same level. Can you tell me which Authority gives MyHeritage the right to...

eDreams / discrepancy between edream confirmed price and the final debit to my bank account

We
Wendy YANG YA TAO on Aug 3, 2017
Good morning, when i booked my flight WIMJPM I got confirmation from Edreams that the amount from China Southern Airline is 2830euro. But when the debit arrived to my bank account the amount was 3023euro. this is a net add-in of 193euro and without my awareness. could you please help to...
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