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Consumer Complaints & Reviews in Italy

Ecovia / unauthorized credit card charges

DMD90 on Dec 7, 2017
I rent a car for 3 days from Bologna Airport from 16 to 19 of November 2017 . Ecovia gaves me a document which I signed before I see the car on 16 of November, in which you see that the car has 3 little damage and the car mileage is on 27 793km., and nobody escort me to the car . They told...

GoldCar Rental / a fine, according to the company

Pedro Guzman on Dec 5, 2017
This is the email I have just received from Goldcar: Oficinas Centrales de Goldcar, 05/12/2017 Estimado cliente, Gracias por haber confiado en Goldcar para el alquiler de un vehículo con contratonúmero 12299137 entre el 12/08/2017 y el 17/08/2017. Debemos comunicarle que hemos sido...

Ticketbis / provided with fake tickets

Hapoel99 on Dec 5, 2017
I purchased 2 tickets to West-Ham vs Leicester on the 24.11.2017. I flew to London especially for watching football. After completing all the purchase via mail I printed the tickets and came to enter the Stadium. The tickets did not open the gate and I was told by the steward to proceed to...

LocautoRent / unauthorized credit card charges

inbalk on Dec 2, 2017
we rented a car from 1/7 to 5/7 from Milan airport. We had 1 traffic ticket for which we paid for in the post office and we sent a copy of the receipt but you charged us for 2 traffic tickets without any proof . There is no way we could contact customer services and there is no answer at...

Metem International / ordine inevaso da mesi dopo l'incasso del prezzo - mancata risposta a reclami via e-mail

Stefano Nicoli on Dec 1, 2017
L'ordine #MTMEUEN-000001985 del 21/09/2017 relativo alla merce in oggetto é stato regolarmente recepito e fatturato con 100001906 contestualmente all'incasso del controvalore di € 325, 60. La spedizione doveva avvenire entro tre giorni dall'ordine. Ad un primo sollecito (merce necessaria...

Skyscanner / taxi service from naples airport to ravello

Sumaya Alyusuf on Nov 30, 2017
I had booked a taxi service through skyscanner to take me from Naples airport to Ravello on the 24th of August. When we arrived the taxi service did not show up and I contacted the help number on the confirmation invoice which I was sent. When I called, they informed me that the taxi wa...

Booking.com / bad management attitude, we couldn't check in at the property

Irina daia on Nov 30, 2017
We ve booked in Italy in Amalfi a room in Amalfi Luxury House .the check in was between 14:00 and 18:00 which is unnaceptable.I didn t see the check in policy so the receptionist contact me telling me that she is gonna leave at 18:00 si I d better come in time because she won t wait for...

Loot Crate / rude employee of customer service

val.tiso92 on Nov 28, 2017
It's the third time I'm trying to tell the employee Erson U. (J.K. Rowling's Wizarding World Crate) I signed the payment of only one Crate, for just one month($ 46) and I have to be certain that I will not be charged any expenses because I cannot afford it. This is the answer of my...

wish.com / product not received.

牧 Melina on Nov 25, 2017
Dear Wish, I've bought a braiding tool(costing 1, 95 euro including 1, 00 euro for shipment) on 18 Oct, but I haven't received the product for more than one month. Therefore, I would like to ensure that whether it has been delivered or not because the company already took the payment from...

TNT / shipping from new zealand to italy

Cesare on Nov 17, 2017
One mouth ago I sent back to Italy from New Zealand my personal goods. I spend almost 600$. The company stop it at the Italian border and told me that I must pay 243€ for tax and service. How is possible to pay 50% of the value of my used goods? Sounds a scam. Then when I receive my shipping...
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