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Consumer Complaints & Reviews in Indonesia

Malaysia Airlines / miss-information

Brian Forster on Aug 18, 2017
Dear Sir/Madam I have recently flow Edinburgh - London - Kuala Lumpur - Medan on Malaysia Airlines. My flight Edinburgh - London (BA1435, 17th August) was delayed and I fear my luggage may not have made the connection. I enquired about this on arrival at Kuala Lumpur (MH003) at your...

Malindo Air / lost baggage

hatzinatasa on Aug 16, 2017
DEAR SIRS, I flew on 13aug from DPS-KUL with malindo air flight number OD305 KUL-IST with TK number TK61 and 14aug IST-SKG TK1881. It was one tkt all the way with tkt number 235-1299702197-98 i checked all the way from dps till skg unfortunatelly my bag was lost(for second time cause it...

Ace Hardware / service repair

alex4269 on Aug 14, 2017
Ace hardware Kemang in South Jakarta - Horrible incompetence 8/14/17 I took my coffee machine in for repair after only 7 months and they told me it would be ready 1-2 weeks. I continued to check up on the machine since I know the staff at this location don't seem to be driven or committed...

Youtube / ads

Anthony Hendra on Aug 12, 2017
Would like to report the possibility of my YouTube program being hacked as I've already blocked this user msldh or msIdh, but his ads keep showing. Please report this violation of consumers rights. Thank you. I do not wish to see such annoying and irresponsible ads. It has no relevance to...

Tokopedia / account block

Ravindra Ramu on Aug 12, 2017
On 3rd August I made my first sale On 6th August customer received item in good condition. Must wait 3 days for amount to be shown in wallet (saldu) On 9th August I wanted to withdraw my money from saldu to rekening. To do this I must go to shipping status. When I klick shipping statu...

Burger King / pelayanan bk central park mall, jakarra

Henry Puniman on Aug 7, 2017
Saya pelanggan setia BK. Kecewa dengan pelayanan kasir BK dan restaurant BK di central park mall hari minggu 6 agustus 2017 sekitar pukul 7 malam. Saat pesan Paket Kings deal cheesse burger(struk terlampir), saat meminta tukat minuman coca cola dengan fres tea tidak diperbolehka oleh...

Airasia / refund

Tiwi Pramesti on Aug 5, 2017
I would like to know the status of my refund request of booking number NFK7NI and the flight number is XT7689 from Surabaya to Jakarta, I already submitted my refund request since june 13 2017. Call center said that i will get my money back to my account in 30 working days, and 2 days ago...

Bobobobo / mislead in refunding

Irene_kk on Aug 3, 2017
Dear Online purchase, Please beware of this website when purchasing. I have been making a purchase from this website (May 2017), most of the items )are low quality local made products hence i usually request for refund. I requested for vouchers instead so i can purchase other product rather...

Expedia / booking a hotel which claimed to be a 4 star hotel with poor hygiene levels and unacceptable accommodation.

Hitendra69 on Aug 2, 2017
I booked my package holiday with Expedia based on the name and brand of Expedia, assuming that I can trust their good name in the market for booking a good hotel for myself and my family. Itinerary No: 7277935900503. The hotel which was booked based on the grading and viewing on Expedia...

Lazada Indonesia / does not ship and does cancel order

MarcDS on Jul 25, 2017
I ordered product on 15/7 I get email from Lazada promising delivery Pengiriman # 1: 19 Jul - 22 Jul, 2017 On 23/7 order is not yet shipped (check on order status at Lazada) On 23/7 I use Live chat to ask why order is not shipped. They say they have to get information from “related...
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