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Consumer Complaints & Reviews in Indonesia

Airasia / customer service representative couldn't speak english and hung up on me!!

Dawnwwill on Dec 10, 2017
I contacted customer service Air Asia to add a ticket to my one way itinerary from Jakarta to Singapore for my 4 year old son. I had booked this ticket through Expedia but was required to call the airline to add a ticket for a child his age. After choosing the English option I spoke to a...

Skyscanner / added costs added to price I thought I was going to pay.

Roxeyeeee on Dec 7, 2017
Booking Ref no: FMNID108SHFVBK Flight Jakarta Lombok return with Citilink Deborah J King 3 Adults and 1 child Total price paid IDR 8, 565, 000 through Via id My e mail address debsking2002@yahoo.com I ordered the tickets through your website. As I was making the order the price...

Coach - Outlet / service discrimination and integrity

Magdiyana on Dec 1, 2017
I have bought coach bag from stores, once in Hongkong, several times in Ciputra World Surabaya and last time in Tunjungan Plaza 2 months ago. At the moment the service is good full of sucking [censor] because there were no buyers. But last night we went there and nobody greet us and no one...

TapJoy / line coins

Nathanthunder on Nov 23, 2017
Stupid damn it tap joy!!! Why are you scamming me. I'm just trying to get line points but everytime I try to finish the quest, you guys keep removing it before I could finish it. Did you know I have to download legacy of discord for more than 300mb. Freaking damn waste of time. When I...

Google / google / being charged for google telepathic every week for $2.99

Siska Maheswari on Nov 15, 2017
I was checking my banking account when I found out a series of charges for "Google Telepathic" in the amount of $2.99, dating November 8th and 15th of this year. I have no idea what this is for?! My Google account does not show that I have made any recent purchases. None of these charge...

+6287775721201 / charged by xl operator please stop it

Lusica on Nov 10, 2017
Please my number +6287775721201 donot been charged with badoo member.i do not want to play badoo again.pleas stop my member fee 70000rupiahs through xl operator...please.give me response as soon as possible...at my email : tjanlusica@gmail.com.thank you very much...and hope it will.be...

Airasia / inform wrong information and asked us to pay it

Valencia Suseno on Nov 4, 2017
I bought 17 seats and I came directly to the counter then the counter man said that there was unavailabe seat for the date that I want to book so I asked to book in the 14 pasangers to the 8 am and book the other 3 to the next flight at 11 am. After several days, I came back to the counter...

JollyChic.com / my order with number tracking jl0000029617 never come to my address.

I buy 5 products from jollychic. I have paid the products from oct 21- 2017 and until now i didnt receive my orders. I have calling and mailing to service@joillychic.com. they said that my order has arrived to my town last 5days. But until now no one bring to my address. So how to contact...

Prada / a pair of prada shoes that broke after 1 day of wearing it

ttnatalie on Oct 26, 2017
I was very dissapointed by Prada shoes that i purchased last Oktober 19, 2016 at Berlin, Germany. It was brand new, i wore it the next day, like for 9 hours.. suddenly the sole of the right one came off and there is nothing i can do since i have to catch my flight back to Indonesia. Sadly...

TapJoy / missed point for earn point from legacy of discord game for shall we get: we the girls offer

Chyntia Wulandari on Oct 25, 2017
Hi Mr/Ms, I want complain about my point, i'm earn point from Shall We Get: We the Girls App offer to get some point more.. but my point not increased after complete offer about reach level 5, reach level 10 and reach level 20 in Legacy of Discord. I'm really disappointed cause my point...
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