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Consumer Complaints & Reviews in Iceland

Hertz / rental

Kachnik on Oct 22, 2017
My rate was changed by almost double when I arrived the airport, I spent an hour looking for my car because I was given the wrong directions. I wasted another hour and gasoline because I was given the wrong directions to my destination. There is a an incorrect return rental sign when...

iOffer / refund

623 on Oct 18, 2017
I have write to once before and notthing happened with my refund please refund now to my card. Product (1) 2016 Mew Nike Men's / Women's Sneakers Running Shoes Black 44 European Order Total 2.051, 99 kr Order Date September 23, 2017 Order Instructions No instructions provided Seller sdf4159 (15597...

Fosshotel Vatnajokull / refusal to return the booking money while a natural catastrophe prevented us from staying, at the hotel; also unethical behaviour

Natasapk on Oct 13, 2017
We booked our long awaited trip around Iceland's Ring Road back in June 2017 and we booked two rooms in Fosshotel Vatnajokull in Hofn through Expedia for October 3rd and 4th, 2017. Unfortunately, there was a glacier outburst on the Ring Road, Road Number 1, which completely wiped out the...

Bustravel Iceland / tour bus to jokusalom... to see the glaciers

Hannah Ladakh on Oct 12, 2017
The company doesnt recognize they did treat me well or that I should have had a stop to leave me in the bus station near vesturgberg although they were passing by. They have offered me 20% of the 103 euros I paid for the trip. I booked the trip in the turist office in the main street of...

iOffer / seller sdf 15355; refund my money

623 on Oct 7, 2017
Welcome, anon79006349 ▾ My iOffer ▾ 11 Help Sell Browse Categories All▾ 0 Cart ▾ Buyer Center » Order Number:  75614517 Order Placed Payment Confirmed Order Shipped Shipment Received Your order has shipped Estimated delivery: October 10, 2017 - October 31, 2017 Don't forget to...

Reykjavik Sea Adventures / deep sea fishing trip

arsenal1996 on Sep 12, 2017
On 15 June 2017 my friend and I paid online for a deep-sea fishing trip operated by Reykjavik Sea Adventures. On the day of the trip (17th) I emailed to confirm the trip was still going ahead, and asked where it met. The lady at the desk replied, informing me to meet at the RSA office at...

Guide to Iceland / travel agency - inappropriate itinerary

sheilevin on Sep 6, 2017
Guide to Iceland David, Let me me very clear, this letter and y further action has nothing at all to do with my respect for you as a writer. But I feel my time in Iceland was actually ruined because of the poor planning and in appropriate itinerary ruined my vacation in Iceland.  I'm...

Air B&B / Soltun 24 / an unacceptable accommodation in reykjavik iceland

Elisa Hurley on Sep 1, 2017
I have been staying at this accommodation and it has been horrible. The man listed at the manager, Johannes, is completely missing in action. There are two housekeepers from Serbia- a man and a woman who are dating who have been the people "in charge" although they claim not to be. They...

Thrifty Rent A Car / manager's attitude/ rude

Tammy Woo on Aug 22, 2017
I booked the car, Ford Explore or equivalent SUV & Crossover (7 passengers and 4 large luggage). The day that I pick up the car, the counter clerk, Renata Les2c2uk (or Les2c2vk) told me that she has the car with a crack between the windshield (she offered a free navigation but I do not...

Whirlpool / double fridge/freezer

Rakel Rögnvaldsdóttir on Aug 15, 2017
We bought our wsf5579 whirlpool fridge less than 4 year ago and now the ice container cracked and a huge hole in the plastic is causing the ice cubes to fall everywhere. We've tried to find a new ice container but all the answers we got was that this product is dicontinued and we can't get...
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