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Consumer Complaints & Reviews in Hong Kong

NewChic / delay in product delivery and tracking stopped working.

Rajat Solanki on Oct 13, 2017
Order Number - 35979756 Order Date - 2017-09-27 Tracking No: RU775774224CN Shipping Method - Air Parcel Register It has been more than 15 days and I still haven't received the items I've ordered. I've been using the tracking option provided in the app, but it has stopped providing any...

Jet Airways / wrong charges for excessive baggage

Hemant M on Oct 13, 2017
I was wrongly charged of HKD 2330 while travelling from HK to Mumbai on 15/09/2017. The guy called Ravi who is south indian and was very rude to me. He first said I had reached late which I did not since I travel frequently so I kept the timings very well. He kept me engrossed in the rude...

CNDirect / not get any tracking and booking confirmation

Khushbu.vyas on Oct 10, 2017
Khushbu vyas from india I purchased popsicle printed O-neck casual short sleeve pullover leisure T-shirt at CNdirect.com on 4/10/2017 and payment maid by HDFC BANK CREDIT CARD and time was 21:17:50 at www.dresslink.com and amount was 857.92 Rs. But I didnt get any confirmation or any...

Pos Malaysia Berhad / postal and delivery service

Mi Jing on Oct 6, 2017
My aunt have sent me some moo cakes from Malaysia to Hong Kong on 29/9. The postman told her that the parcel will be able to reach in 4 days. However, I have not received anything until 6/10. I have tried to trace online and it was stated that the parcel is in transit since 2/10 and there...

Agoda Company / I was charged. but reception told me I have not booked

Isacccc on Oct 5, 2017
This is the first time I use agoda and the experience is horrible. I saw a dicount room at 11pm. So I booked it, pay by credit card. But I didn't receive any email or given confirmation number. I thought its ok coz the hotel should have my personal detail that I have filled in the app. But...

Malaysia Airlines / delayed baggage

Joanne Lai on Oct 4, 2017
This is the first time I fly mh and it’s the last time!!! I was traveling with my family from hkg to pen via kul on 29 sep morning (Depart at 8:50am)! All passengers were on board on time but flight was pushed back after 40 mins at 9:30am and there’s not much time for transfer baggage to pen...

AliExpress / bad service from customer care service team

roshan madushanka on Sep 28, 2017
This is regarding order numbers 86504990752255 & 86430624992255 at ali express. I have cancelled a order with the agreement of the seller. Seller has sent me a message on 18th September 2017 that he will accept my cancellation. but after that he is not responding. order status are...

Youtube / inappropriate ads

Chloe Yuen on Sep 27, 2017
I am a regular youtuber users. It is very upset and surprised by how often i was forced to watch an ad - meme live while i was watching beauty channel and cartoon channel with my 3 years old son lately. The ad is about a random girl dancing wearing sexy clothes doing some sexy moves. HOW...

Perfekt Capital Ltd / fraud company

rajesh prince on Sep 24, 2017
They are looting the clients money... Please dont choose this fraudsome company as ur broker... Forget about the peak hours, in normal market moments only they used to operate the desk to manipulate the spreads and they will through the error on the server, very poor and cheap Always choose a...

http://www.iclub-hotels.com/ / overcharges - 2nd and 3rd night stay

Farkas on Sep 19, 2017
Re: 1sr Remainder- Booking Confirmation - Booking Number: ICMTW10229220640& ICMTW10229215517- request for refund of overcharges VF Victor Farkas Reply | Today, 12:32 PM Eva Wong (iclub) (stay@iclub-hotels.com) You forwarded this message on 2017-09-19 12:46 PM Dear Eva, I...
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