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Consumer Complaints & Reviews in Germany

Europcar International / wrong invoice!! europcar charged improper values!

Patricia Brabec on Feb 20, 2018
On January 21, 2018 I rented a car at the EUROPCAR company on Munich airport, Germany. The car was not that I had booked 4 months ago but I accepted because they convinced me that the car offered was similar to what I had booked previously (booking #1071239851). I returned the car on Jan...

Turkish Airlines / compensation for a ticket I was force to buy after missing my transfer flight

Metu on Feb 17, 2018
Paul Dikobe Am Alfredusbad 5 45133 Essen Germany February 5, 2018 Turkish Airlines Service Department Dusseldorf International Airport Flughafenstr. 120 (Terminal C) 40474 Dusseldorf Germany Dear Turkish Airlines, I recently had a problem with your service and I am writing to obtain...

RIU Hotels & Resorts / taking away roomkey by housekeeping

Perry Borgers on Feb 16, 2018
We were in Riu Berlin (Martin Luther strasse) from Saturday 10 February to Tuesday 13 February Booked a junior suite and there should be bathrobes and slippers in our room... nothing there. But one day we found out that we missed a roomkey, we left it in the dockstation near the door in...

AliExpress / no support from aliexpress and from the seller

Giovanni De Maio Langella on Feb 11, 2018
Hi, I live in Germany and i have ordered an indoor camera on Aliexpress. I have received the notification to pick up the package. I went to the post office and the package was not there. On the courier website the information is still wrong after 3 weeks, because it states that the package...

Wish.com / I am complaining about last 7 month shoe buying

Alemayehu Negassa Gudeta on Feb 5, 2018
My name Tigist Mamo Negassa date 5/2/2018 Bierlingweg 14 84036 landshut Hello Ladies and Gentlemen, I bought Casual Canvas Men's sneaker shoes Ultralight Flattie increase Shoes Hotsale in jun 15/06/2017 but still now I didn't receive. What is the reason? Orders bill...

Pegasus Airlines / rude staff

mohammadreza on Feb 4, 2018
Flight number: PC-972 Departure airport: Stuttgart Arrival airport: Istanbul Date of the flight: 21 December 2017 Telephone number: 0049 1737353547 My address: Dear Customer services, Booking reference and/or flight number: 2GMWWL, Booking Reference: I am writing to you to make a...

Etihad Airways / damaged baggage replacement

Sol Gruber on Feb 3, 2018
Flew in with Etihad from BKK-FRA in January with a stopover in AUH. Soon as we got one of our two suitcases from the carousel in FRA, we noticed that it had been damaged (cracked). Took photos and immediately reported it to the Etihad desk. After a few days, someone from Dolfi got in touch...

WorldRemit / Instant cash transfer to Mobile Money

Andre Stelder on Feb 2, 2018
Sacking their best customers is bad for business After using worldremit for almost 2 years, doing some 200 or more transfers to various countries in West Africa (I work there) they suddenly came to ask me to submit a scan of my passport and tell from every transfer in the past (!) how I...

AliExpress / product and service both

Warshin on Jan 30, 2018
Hi, I had ordered a winter jacket order I D -87734366273266 dated 11:11:2017, now on December I receive a mail from you telling that the jacket was delivered to the given address, to your information we had Christmas vacation in the college. And later I receive number of mails from you...

Milanoo.com / product never arrived

Ioana Bilea on Jan 30, 2018
The product Never arrived. Please stay away from these scams!! You pay but you don/t get anything from them. No reply.No confirmation.Nothing.Sad The product was ordered on 15.01 from Berlin, Germany, it was payed via Visa card. I never got any receipt, nothing. I have absolutely no idea how to...
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