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Consumer Complaints & Reviews in Germany

Travelgenio / Call center stuff and payment system

Kamil erkan on Jun 26, 2017
I tried to book a ticket from your website on 08.06.2017 and your system showed me the please check card info and try again. I was just received my card and I thought maybe that's because your system gave error. After 2 days later when I active my card I book ticket via your website and...

Air Berlin / Delay

Teresa Romano on Jun 25, 2017
Hi, We flew on the June 24 2017 from Venice to Stockholm. There were three stops on the journey and all three of them were delayed. Then our luggage didn´t arrive to Arlanda, Stockholm. These were the connections: Venice- Dusseldorf- AB8763 arrived 14:47 instead of 13:55 which led to a...

Hertz / Renting a car in frankfurt airport

Itay dor-on on Jun 20, 2017
dear sir/ms i would like to inform you that your german office in frankfurt is not less then corrupted business which misleading his costumer on purpose to deals they never got into. adding criminal behavior, while trying to empty your costumer bank accounts without being informed and in...

Air Berlin / delayed flight

Gabi S. on Jun 20, 2017
Dear ladies and gentlemen, my mum and I were supposed to fly on 3/6/17 from Palma Mallorca at 8.25 pm to DUS (aarival time 10.45 pm) but this flight arrived already delayed at Palma airport and then was so much delayed that an arrival in Duesseldorf was no more possible so that instead of...

Air Berlin / denied check in

Rella Sarvari on Jun 19, 2017
Hello! a want make a complain, because the airberlin stuff denied my check in without reason . I had a valid flight ticket booking reference 5N6X5N flight number AB 8005 and AB 8266. Date. 17.06.2017 Destination was Stockholm, Berlin, Budapest. I was standing all the time in the cue for...

Hotwire / not accurate rating

Anas06 on Jun 18, 2017
I decided to book a hotel after it show me that it has a rating 4.5 out of five at TripAdvisor (300-500 votes) However, after I booked it, it show me that it is for a hotel has only 4 of 5 🌟 (990 votes). This is not accurate and misleading your costumer. Please satisfy your loyal...

UseNeXT / Sending scam letters demanding payments.

Darrel Vanhorn on Jun 18, 2017
Just ignore those scammers. What a cheap company LOL we noticed that you have not yet paid the current invoice xxxxxx for your contract xxxxxx. We are sure that this has happened by mistake. Thus we kindly ask you to authorize the payment. You can do so by clicking on the following link...

Fitness First / auto debit of monthly fee

Vinodh28 on Jun 15, 2017
I have raised multiple support requests and have also tried to reach their customer care many times. I even called the gym center and they have not provided any support till date. I joined fitness first for a six months special subscription fees, where the monthly fees was debited from my...

Valnovo GmbH / fraud company, betrug

C-Flex on Jun 13, 2017
Valnovo GmbH is the same company as: 1. A+F Vertriebs GmbH 2. FS Handels GmbH 3. A+F Effast Deutschl. GmbH Bitte gucken Sie auch hier, Please also check this page: https://www.complaintsboard.com/complaints/af-vertriebs-gmbh-fraud-company-c722730.html#c1612193. ONE BIG FRAUD COMPANY, DOES NOT PAY ANY BILLS...

Viagogo / scam

guiltytemple on Jun 12, 2017
We had purchased two tickets for French Open 2017 Women's Final - 10Jun. Name on the tickets were different but viagogo said that tickets are still valid. Naturally, we were refused entry to the Game. Now, viagogo is not responding and we had spent almost 200 EUROS on this. This website...
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