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Consumer Complaints & Reviews in Egypt

Guess / Guess wallet purchased January 2017

Merhan Marzouk on Sep 21, 2017
Hi Guess team, In January 2017 I've received a guess wallet as a gift from Guess Egypt (City Stars branch) then after 4 months the edges of the wallet started to lose its color and leather. Everyone advised me that i should return it back to the store and the store will support my case...

General Motors / chevrolet aveo spare parts

Ahgayar on Sep 19, 2017
I have Chevrolet Aveo 1600cc 2010, and I had an accident (the lt front true blowed and the harness was damaged -I don't know how-) ... and I contacted the agent in Egypt (Mansour ) and they claimed that it's not available in Egypt and I have to pay the cost of dhl and the cost of the...

Kentucky Fried Chicken [KFC] / horrible quality and customer service

khaledh75 on Sep 18, 2017
In egypt kentucky fried chicken is going down and no one in head office care or bother to give any attention to even the online feedback, I made an order on sep 18 in haram district branch, I ordered 8 pieces meal and it was delivered in a very dry meat and very thin and poor breading and...

LG / bad lg maintenance & service center - cairo egypt

magedhh on Sep 17, 2017
Dear Sir, Good day to you, In a very short sentences: 1- My name is : Maged Helmy EL-Mankabady – I live in Cairo – EGYPT – I working as an Architecture Consultant in one of the big offices in EGYPT(Huge number of customers) 2- I bought LG refrigerator model no. GN-B622HLCL Dated 3/11/2016...

Mashreq Bank / مصاريف سحب وإيداع!!!لا يمكن

ahmad7689 on Sep 17, 2017
في جميع فروع بنك المشرق في مصر !!!مصاريف للسحب والايداع لا حول ولا قوة الا بالله. كيف !؟ اززاي يعني !!!؟؟ انظر الصورة المرفقة !!!. أي حد عايز يعمل أي حاجه. لا مشكلة. العميل والمستخدم النهائي والزبون هم آخر اهتمامات بائع السلعة او موفر الخدمة. بعكس كل دول العالم. ولا يوجد رقابة من أي نوع. أي حاجة...

Maintenance at Cairo / I complain about carl care center at cairo

hussein essahussein_ on Sep 17, 2017
Dear complain manger My name is Hussein Essa. I bought a Infinix device note 3 pro 6 month ago. I must admit it is one of the best devices I have ever had. I dropped it in the sea. I went to Carl care in Cairo to repair it. I was shocked how irresponsible they are. They asked for 1500 E P...

Marriott International / reservations in the jw marriott new cairo

Bakr Gomaa on Sep 15, 2017
Dear Marriott international, I'm a guest who had planned to stay at the JW Marriott in New Cairo. I checked some rooms on the website Bookings.com, however the details of the room weren't very clear to me. Now today 15/9/2017 I have been trying to phone the hotel for hours without any...

Souq.com / shipment

Walaa Taha on Sep 15, 2017
you should really consider huge reforms for your branch in​ Egypt or maybe cancelling it all together along with it subsidiary company for shipment (q-express) I ordered a Lenovo k6 note with order number of 4058593292886 and when the shipping agent came to my designated address in the form...

Aramex International / account hold

Ashrafetqan on Sep 13, 2017
Hi, I'm Ashraf ali managing director of etqan electronics egypt. We have an account number 236295. We have a stack shipment in Dubai since 28th of August 2017. We checked the reason and we had been informed that we have a due payment meanwhile we sent serveral emails to send someone to...

Awok.com / it is scam - beware

Maged El-Husseiny on Sep 12, 2017
It was my first shopping experience at awok.com and it was terrible. I ordered 2 items online using credit card on delivery. and still not received till now and the order under processing till now and i send mail to sales@awok.com and I still have not got any response from them even after...
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