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Consumer Complaints & Reviews in China

Air China / Poor Service

JuliJ on Feb 18, 2017
The phone manners of Air China operators is very rude and unhelpful. I was willing to upgrade to BUSINESS CLASS and they wanted $5000! The airline is not worth that amount for business class. I then requested my seats and never got an email confirmation. The staff is quite rude at the...

ChingLabs Sarah Zeng / Sent payment communication ends.

Coinagone on Feb 18, 2017
Being in constant communication and a return customer I had misguidedly stopped checking here for updates on Sarah and chinglabs. I was informed by Sarah that bitcoin payments were best and so payment was sent and received with instructions from Sarah that product would ship the following...

LuluGal / false advertising

Lgpatton on Feb 17, 2017
This company gives you no indication they are operating in Shanghai China. Their size chart is way off the charts. They advertise returns are easy. The clothes are cheap and poorly made. I tried to return my products and they will only refund 60% of your cost. They demand a tracking...

Tidebuy.com / Where's "poland warehouse"? In search of a return address

Me to the World on Feb 17, 2017
I should have reseached the company before I ordered, I admit. But since I didn't and had ordered a dress, which I finally sent back today after battling with "customer's service" (fat air quotes here) for a week, I feel I should publish a useful information which I didn't find on the web...

Rotita.com / Return

Rippedoff80 on Feb 16, 2017
I purchased a jumper via a link this company put on facebook ...firstly the description was not exactly as described however this does happen when buying online ... my item took alot longer to arrive than it states ... the item was too big so i contacted them about returning it as state...

iOffer / Order

Kitt on Feb 16, 2017
I bought a pair of shoes from iOffer and had nothing but trouble with my order!! First of all iOffer sent me wrong pair and moreover shoes were super small. I contacted their support service and they said they'll ship me a replacement but that never happened. I even returned the incorrect...

LuluGal / Tops and return policy

Diane M Turner on Feb 15, 2017
I purchased over $193 of tops. I ordered 1 size larger all the sleeves were too small. After several negotiations with them through PayPal it was agreed they would take the return back if I would pay the shipping so I agreed and did this. They did not accept the package and it stayed at...

Shenzhen Logis Logistics Company, LLC / Duplo dpb 500 perfect binder

dtass on Feb 14, 2017
To whom it may concern; The following company Shenzhen Logis Logistics Company, LLC and our company Digital Print Services entered into an agreement in September of 2016 for the sale of a used 2012 Duplo DPB 500 Perfect Binder “in like new condition”. The terms of the sale were that we...

Fairy Season / Still haven't received my order.

mm_dewitt on Feb 14, 2017
Worst company ever.. items shipped Dec 24, 2016. Paid for expedited shipping website indicates shipping option takes 15-25 days. It has now been 51 days still no items, sent numerous emails and got generic responses back stating shipping takes 35-45 business days. I have requested a full...

Alibaba / They cancelled my order

Hinni7 on Feb 14, 2017
I made an order on Alibaba website in early January and didn't receive anything yet. I tried to contact Alibaba many times but they did not reply. Yesterday I finally got a message from them stating that they were not able to deliver my order and refund was promised. I want to know what...
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