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Consumer Complaints & Reviews in Canada

Real Canadian Superstore / Unhelpful customer service

Betlog on Mar 27, 2017
Hi. I went to to superstore saint james winnipeg manitoba. I shop worth $275 and because of that i get a free item. The problem is the free item is a 1kg bunny chocolate which is ok if im not allergic. So i ask the customer service if i could claim it next week instead because i wont be...

Microsoft Corporation / Xbox

Karenxbox on Mar 27, 2017
We bought our son an Xbox One in December 2015 for Christmas. It worked until 6 weeks after the warranty ran out. It developed a start up error105. We went back to where we bought it and they said they could not do anything with it but to contact Microsoft which would be able to who u...

Whirlpool / Broken refrigerators

ClaudiaAG on Mar 27, 2017
We've had a terrible experience with two Whirlpool refrigerators (gold line, French door): The first one broke after three years of use and several technicians who came in to service it recommended replacing the unit because attempting to fix it would have been as costly as almost buying a...

Abella Mayfair / stop charging for something I dont want

Honey Hadley on Mar 27, 2017
I didn't ask for this product to come to me and the credit card charges the product is a scam I was so mortified at what it did to my eyes and face you ppl have heard the last of this from a lot of us from what I have been reading the white film it leaves on my face and the irritation to my eye...

Swarovski / Swarovski

Gracie Morse on Mar 27, 2017
Wish I could rate less than 1 star.. terrible customer service and terrible quality. Paid close to 400$ for a ring less than 2 weeks ago (stones had started to fall out). Both parties had a conformation email of purchase.. due to not have the original box the ring could not be returned. I...

The Brick / Warranty service tech

Mrfelske on Mar 27, 2017
I called the brick about a fridgidair fridge i bought with extended warranty that has developed a leak. Work order was given and i called georges appliances in cobden ontario which is the warranty service tech for the brick. He caled me back a day later and couldnt give me a time he could...

Pruvit / keto OS

Craig Wold 1 on Mar 26, 2017
I was sent an Autoship of Products over 500.00 US the autoship was cancelled weeks earlier I sent them a dated screen shot proving it was their mistake they charged my credit card in US dollars I live in Canada which I'm fine with that part, but when they reimbursed me the US charge on my...

Tim Hortons / service and training

planet613 on Mar 26, 2017
2pm march 26/17 Well heres for starters we were out today and when to a tim hortons to grab a coffee and the cashier didn't know how to run the cash had no clue. we had to repeat the order to the staff member 5 times and barely got it right. Montreal rd and Ogilvie . Then this evening at a...

La Senza / Employee

parveenbains on Mar 26, 2017
You have an employee by the name of Sarah Parsons at the Orchard Park location in Kelowna, BC. She is the most unprofessional, and rude individual I have ever met in a retail setting. I have seen her at her previous job at Dynamite in the same mall and got nothing but the worst service I...

Leon's Furniture Ltd. Erin Mills 3050 Vega Boulevard / Bedroom Set (Order No 02057EMSPPX)

dferro on Mar 26, 2017
Background: - February 5, 2017 - Confirmed Purchase at Leon's Furniture Ltd. Erin Mills 3050 Vega Boulevard. -Purchased a Bedroom Set + 1 night stand during the Save the tax event week. After negotiations with the Sales Representative (Sunny), a discount was provided: Bedroom set ($2, 660) ...
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