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Consumer Complaints & Reviews in Canada

AliExpress / Purchase protection

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Tracey Cheng Lee on Nov 20, 2017
On Oct 23, 2017 I ordered 4 bottles of nail jel from Elite99 Official Store. My order # 87245265568009 was purchased, at the time of ordering the seller wrote that it would be 30-50 days to receive my order. On November 19, 2017 the seller extended my purchase protection to Jan 18, 2018...

Zumba / Missing refund for returned merchandise

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D. Baumert on Nov 19, 2017
I have returned merchandise to Zumba (Canada) which was received by Zumba on October 17, 2017. I have not received any refund up to today, Nov 19, 2017. I have followed up with Zumba two weeks ago and have sent the parcel tracking number with the confirmation of delivery. Even after...

National Car Rental / Regina, Saskatchewan Airport location

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Vanessa Laroque on Nov 19, 2017
Please read the below email to customer service about pricing gouging. I went to see a dying relative in Regina, SK. I returned the car rental but due to stress forgot the keys in my pocket. I couriered them back to the location as soon as I got off my flight to Edmonton, AB. You can read...

Funkyclock.com / Entertaent

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Arleen12 on Nov 19, 2017
They offered a iPhone for $1 then went into my account and took 80.00 cancel any contract return my moneythey took my last bit of money from my account I did not authorize them to go into account and take this money. Please cancel all contracts and return the funds you have left me with no...

Tim Horton Restaurant #5763 / Garden Salad

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Nizar N on Nov 19, 2017
I put my order in Tim Horton (5763) at 1299 Robson St., Vancouver, BC, V6E 2B3 with a Man his name Rascik as Garden Salad then I paid for $3.98, then he answer the phone with the same gloves he put the order on their cashier machine then he pick up the salad from the counter to make my...

Aeroplan.com / Status qualifying timelines

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Cee Bee on Nov 19, 2017
I just discovered that I only have 11 months in which to accumulate the required "points" to qualify for status benefits which are valid Jan. 1 - Dec. 31 the following year because I accumulate points on Visa and the billing date is as of the 21st of each month; therefore, I miss 21 day...

Aeroplan.com / Flight Change

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Dan Aub on Nov 19, 2017
Changing any flight, even within 24hrs is an absolute farce with Aeroplan. Not only do you essentially lost the initial booking charge and taxes, you're charged an additional $75 EACH WAY. The final cost of this ticket will be about $40, 000 in points and $300 in fees/taxes. You may a...

27 Brule crescent / Bel service

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Dilworth on Nov 19, 2017
wires from the above named residence that are connected to a black box at rear of property are on the ground (the black bor box is also on the ground) despite numerous calls to bell repair service the problem has not been fixed (technicians come & assess the problem & that is as far as it...

Leon's Furniture / Sofa/couch

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Sfg101 on Nov 19, 2017
Bought 2 couches from Leon's. Within a month they started to look wrinkly and old. Called Leon's right away and they sent technicians to check it out. The first guy said this condition is normal I demanded a refund as we didn't pay for a couch that would look a decade old in under a month...

Abelle Mayfair / Products being returned/ payments not.

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Ccullihall on Nov 19, 2017
I ordered a free sample, agreeing to pay the postage, they have been sending me monthly products since, I am currently returning them but they are still charging my credit card for the products. I have returned 3 different shipments but they are not returning the products. The only one i kept...
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