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Consumer Complaints & Reviews in Australia

Susan moussa / Product, dress

Susan Moussa on Aug 17, 2017
I bought a dress, we had lots of communication back and forth. I received the dress and it was the wrong colour and they didn't listen to anything I said, it was like they just ignored me and did what they wanted. I emailed them straight away and they said to return the dress for a refund...

Zara.com / poor quality items

Nicklarge1989 on Aug 17, 2017
Dear Sir / Madam, I have shopped at Zara for many years and often tell people it is my favorite shop. However, in the last 6 months I have purchased 2 items in Australia that are of extremely poor quality. The first is a pair of blue and white striped linen shorts. The crutch has worn...

BrandsExclusive / duck feather quilt and pillow set

Caroline16 on Aug 17, 2017
I ordered a duck feather quilt and pillow from you and quite frankly it stinks like nothing on earth! The smell permeated through my house like wildfire. No amount of airing could help it. It is common knowledge that duck feather quilts that smell bad do so because of the poor quality of...

Dan Murphy's / customer service

Anon_customer on Aug 17, 2017
I am writing to make a complaint on the way I was treated entering the Dan Murphys Cannington store. As a young adult and an employee that handles and serves tobacco products I understand the conduct and procedure when a customer isnt of legal age to purchase certain items, but no where...

Sephora / very poor service

Paula_0011 on Aug 16, 2017
Sending products to customers that has broken seals, after two replacements, they still sent me one with a broken seal. How can this possibly happen? This wasted so much of my time and have stressed me out so much. What a complete nightmare to deal with them! Paula Hernandez 1:22 PM (9...

Coles Supermarkets / customer service

Daniela Ceccato on Aug 16, 2017
On the 12 August I made an inquiry at your Pacific Fair store to speak to the store manager. A staff member advised the manager was not available and directed me to the 2nd in charge, Cheryl. She advised me she was not able to disclose that information. I respect the store's security law...

Garcina Total Diet and Total Liver Cleanse / unethical, unauthorised credit charges

dremel on Aug 16, 2017
I was stupid enough to fall for a scam run by Woolworths here in Australia, if I answered questions correctly I had a choice of what I could choose to win, I chose Cleanse Total Body Cleanse System and Garcina Total Diet, I gave my credit card for the cost of $5.00 per item, and I have...

Marlboro / marlboro ice blast

BubV on Aug 16, 2017
I have been purchasing Marlboro Ice Blast cigarettes for years and have always enjoyed and been happy with the product. The last 3+ packets I have purchased have been faulty - (purchased at Night Owl Duncan St, West End and Tobacco Station, West End Markets, Boundary St). The tip of the...

Coles Supermarkets / poor customer service

nick polli on Aug 16, 2017
I frequent the coles dernancourt store almost daily and have never been so dissapointed with a staff members attitude but the way I was spoken to and the lack of care was something I have never experienced before. The staff members name was Kayla and unlike any other staff at the...

Coles Supermarkets / coles shepherds pie

errolb on Aug 16, 2017
I bought a Coles Shepherds pie pack 400 g. The only item in it was mashed potatoe with a very small amount of cheese on top. It did not have any Beef or lamb gravy carrots peas All these were listed on the package which I still have. If it helps the code on the back is 966069 DA08169 The...
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