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Zwicker & Associates
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3.8 7 Reviews

Zwicker & Associates Complaints Summary

5 Resolved
2 Unresolved
Our verdict: You can expect a very good level of service from Zwicker & Associates. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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Zwicker & Associates reviews & complaints 7

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K
1:56 pm EDT

Zwicker & Associates I would really like to set up a payment plan or agree to a settlement.

I have tried email, letter, and calling and no one will call me back!

I am willing to pay 70% / $1800 as settlement for this debt, we fell upon Financial Hardship when I experienced a loss of my job that I had for 17 years, loss of Medical Benefits, and then I suffered a Grand Mal Seizure. This put me in the hospital for 7 days, and I had to go through many physical therapy and treatment programs. The Medical bills were in excess of $88, 000.00, which we have been working to get resolved. Because of this financial hardship we have had to work on a loan modification with our home lender and other creditors. Just recently we also found that my wife of 22 years could possibly have breast cancer although this isn't of your concern it is just another hardship for us to endure. If you agree to the terms, I will send certified payment in the amount of $1800 or an agreeable payment plan by April 15, 2020. In exchange to have all information related to this debt removed from all of my credit files, and the court case dropped.

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10:57 am EST

Zwicker & Associates debt collection practices/procedures

I am disabled on SSDI, I am on Medicaid, I am eligible for food stamps, I am on home energy assistance...

I recently went to legal aid, because despite a lawyer informing Zwicker and Associates that I am uncollectable, have been diagnosed with a brain tumor, and own no lavish goods, they have gone ahead and filed suit anyway; but it gets even more outrageous! They NEVER served me and put a note in the court docket that I was served!

EDITED Email

Thank you, ***, As I said, Z&A are a very sleazy, aggressive "firm". They put a note in my court docket/case file that I was served by them when I NEVER was! If not for the court mailing me a notice, I would have never even known for sure if a case against me existed or not! Once they obtain their "judgement" aren't they supposed to notify me? I am skeptical that they will even do that, given that they so brazenly ignored accepted court protocol. Please understand, I don't want to come across as a pest, but I am very ill physically and emotionally as a result of battling cancer for about 5 years now (my 13 year old daughter and wife found me unconscious on the floor in my bathroom 1.5 years ago, and called 911 thus saving my life), and dealing with a very unethical, aggressive adversary that could care less about whether I have a brain tumor or not. I believe that they should be challenged and confronted for what I BELIEVE was a deliberate LIE to the court stating that I was served, when I WAS NOT. Several years ago, I worked for the family courts in *** and judges were furious if and when they perceived someone had committed perjury. If it was a mistake on the creditor's part (which I highly doubt), I still think that they should be held to account. They should be treated as disrespectfully and aggressively as I am treated by them. I am on SSDI, state Medicaid, and energy subsidies, barely surviving. I could not even afford to buy my children holiday presents this year! I have a wife and minor child at home. If this sleazy firm freezes what little money I get from 9-10 hours of work per week, (this is what I "earn", while I am on on Social Security Disability, typically about $150 per week), it can literally mean the difference between living like a human being in dignity, or being destitute. My biggest fear is that Z&A will freeze Social Security funds (I know that there is supposedly a law prohibiting this), and I am also fearful that they will freeze my pitiful wages, also supposedly "exempt" from seizure. From what I have read about this dangerous organization, it seems to me that they break rules and get away with it until some authority or government entity chooses to take action against them. They indeed feed off the misery and misfortune of others. I am strongly considering bankruptcy now.

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6:42 am EDT
Resolved
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Zwicker & Associates Fraud

Zwicker/Brachfield/Sherman Captial form a partnership to represent Chase Bank in attempting to collect a non-existing debt. The debt cannot be substantiated, but the threats and harassment continues after three years. The Better Business Bureau has ruled in my favor that the Zwicker partnership violated federal law under the Fair Debt Collection Protection Act.

Read full review of Zwicker & Associates and 1 comment
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wifi8827
, US
Mar 16, 2012 7:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

what are your next steps to make it stop?

The BBB alone cannot make any company do anything. Hopefully you are keeping good records of every incident that occurs with them.

Have you sent Debt Verification letters or Cease and Desist letters?

ComplaintsBoard
M
12:15 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zwicker & Associates Not giving documents of payment

These people never give you a reciept of payment or tell you what you have left. Buy hey dont pay them and they start harassing you. Just tell them you want proof of what you have paid and then they will leave you alone lol
These people need to be stoped

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6:43 pm EST
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Zwicker & Associates Money necer credired

I have sent to the above company zwicker & associares located in mass. 3 times copies of cancelled checks paid to them by my bank on 7/2/08 for a total of $728.00. After 17 mos. They are still asking me to send them copies of the checks again and they "will take care of immediatelu" I have heard this startement for 17 mos. Amd am srill waiting for them to apply the balance of this money $528.00. I have copies of the checks buy do not feel that after 3 times and 17 mos. I should not have to send them again, so they can gibe me the same song and dance for another 17 mos. My balance in oct. 2009 was $1, 500, as per a letter from them,. Then I get another letter 2 weeks later that my balance was $1990.00. Some brillant person added the $500.00 to, my balance instead of subtracting the money. I have paid them a total of $600.00 im the meantime, and therefore my balance to pay off this account is now $400
And that is all I inrend to pay.

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AMILLER59
Swampscott, US
Nov 29, 2022 8:41 am EST
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I have a payment plan with Zwicker. They have accepted 6 payments and are still taking me to court for a default judgement. They need to be investigated. Plus.. they also sent me another person's court summons with the EXACT same amount as mine. This is messed up.

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R
6:22 am EDT
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Zwicker & Associates charged wrong account

this collection agency has put a claim against the wrong person and it is showing up on credit report. the correct person should be in the name of sharon dellagiustina but they have placed it on robert dellagiustina this is incorrect and is causing problems for the wrong persons credit, i hope you will be able to correct this and put the charge on the correct account. thank you in advance. mr. robert dellagiustina.

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10:04 am EST
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Zwicker & Associates Stolen Funds

I worked out a payment plan after losing my job to pay off a credit card through Zwicker and Associates. They took payments for 6 monts. I then noticed that not a cent was sent to Bank of America to lower my balance.

Read full review of Zwicker & Associates and 13 comments
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lawyer up
, US
Feb 24, 2017 10:37 am EST

Get an attorney to settle case for you. If you try on your own, and have the misfortune to talk to Steve Krauss forget it. He's a condescending a-hole.

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Jo_Bell
, US
Mar 02, 2016 4:40 pm EST

seize*

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Jo_Bell
, US
Mar 02, 2016 4:24 pm EST

They have aggressively harassed me for months. When I asked if I could work out a payment plan, they told me no and threatened to sue me, cease my taxes, or my 401 K. I have been unemployed for over a year and I just recently became employed which is why I was willing to work out a decent payment plan. I do agree with the complaints above because they are very aggressive, rude and pushy. They do not seem like a legit company being that they refused to send me a receipt. I sent my first payment that I could afford to send this past weekend. I will keep track of all of my check stubs in the event that they try to take me to court. I will have proof that I attempted to do the right thing. It is sad that these companies pry on predatory situations.

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DeniceS
, US
Jan 06, 2016 7:19 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I had dealings with them today. I thought my account was paid off and then miraculously I received a motion in the mail to show up in court for $600. I called the attorney immediately and told her I'd pay it off today. She said she doesn't handle that but call their main office. I did and the collector told me that I don't owe $600 but that I owe $1700! How can they do that if you have a court motion? After looking up "their" employee reviews--they can make "Really Good Money" for getting more out of customers. That's how they get bonused. After reading this I sent an email saying I want the president their company to call me and to explain this. I'm going to get my own attorney as well since this is scandalous! And for the people above who are saying just pay your bills--you obviously work for Zwcker of for some other crooked debt collector! You're ### just like them! Done!

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screwzwicker
Milford, US
Apr 24, 2015 7:00 pm EDT

Sued them successfully for the harassment they gave me. now two years later-they claimed their lawsuit loss on MY taxes. Not sure if they can do that-but they are leaches. I am with a debt settlement company to pay them off 100%..but now, I am livid. Scu, sucking leaches.

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unknown!
, US
Aug 22, 2009 10:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

filed a complaint with FTC.

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Paul Gi
Gambrills, US
Feb 11, 2013 5:47 pm EST

Dealing with Zwicker and Associates over a Discover account. They do pursue litigation; however they are almost impossible to get anything from in writing. This combined with the fact that their website is essentially blank and anyone can set up a Vonage account for a phone number has left me no choice but to demand something in writing summarizing the payments I've made, interest, payoff amount, process, etc because they have numerous, I mean numerous compaints with BBC from people who have made payment arrangement only to have their accounts cleaned out by these folks. They appear to be one of those "our word" vs "late payer word" type of companies who exploit people who don't know their rights. Anyone dealing with this firm should consult an attorney who will assist them in getting the documentation that they could really need if they have to go to court to contest the various fees, etc, especially with no paperwork. To the people (usually debt collectors) who cry "pay your bills", go tell that bs to the President, Mitt Romney, the and the god da**ned billionaire owners of these banks who got bailed out with our tax dollars to get back on their feet!

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bob12072
, US
Mar 01, 2012 7:39 pm EST

they do clearly state that they are not attorneys and they are collectors. of course everyone has hard times, collectors are human too. but instead of answering the phone and screaming profanity before hanging up, perhaps you could try to explain the situation in a professional manner and keep an open line of communication and they will work with you.

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Mommyto3
, US
May 01, 2010 12:22 pm EDT

To the above comment "Just pay your damn bills and you won't have any problems. You signed the contract, pay up."

You have no idea what someone's situation is, so you should not be judging people! When someone ends up with cancer and is unable to work, they can't just pay there damn bills. Maybe they needed the credit card to pay for the hospital bills or the chemo, or maybe they just wanted to be able to buy food for their kids.

You have no idea what someone has gone through, unless you've been in that situation!

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Earthbender
Cincinnati, US
Jan 14, 2010 10:13 am EST

"Very aggressive and often imply that the collectors are lawyers when they are not. They also contact other people you might know and pass along info and make threats to sue them for your debts. Best solution is to report them to the Feds and keep careful notes."

The above in untrue. They will state that they are a law firm and the person on the phone will specifically tell you he or she is a collector and not an attorney. They will not disclose info to any 3rd party because it's a violation of the FDCPA. They can tell you that if the bill is not paid it can possibly be put into litigation, which it can because they are a law firm and the client retained zwicker to collect on it.

Just pay your damn bills and you won't have any problems. You signed the contract, pay up.

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