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The good, the bad, and the ugly - discover what customers are saying about Zerona

Welcome to our customer reviews and complaints page for Zerona. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Zerona.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Zerona's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Zerona, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Zerona. Your feedback is an important part of our community and will help others make informed decisions.

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11:40 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Me and my boyfriend we purchased treatment from James that he guarantee us results and also if we didn't get any results he guarantee us a full refund. It's been since April that we are dealing with him for our refund and each single time he is giving us a different excuse like he maximize his line of credit, like his having persona problem or like he i...

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9:44 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Zerona Zerona Canada

Zerona Canada, owned by Giselle Cardillo (wife of John Cardillo, owner of Premier Fitness), is nothing but a lair. I had purchased sessions of Zerona from a location of Zerona Canada in the GTA which was within a Premier Fitness Club. After the club closed down - there were numerous Premier's that closed - i thought I could do the remainding sessions at another location. Even though the results of Zerona for me were minisule and I was not happy with the results during my 9 sessions (I purchsed 12) since I paid a large amount of money I wanted to finish them. It has been a battle to contiue my sessions or get my money back. This company is a SCAM! and the Zerona treatments are not worth the money for the inch loss one receives.

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barbara fitchette
, CA
Jan 18, 2021 11:48 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I paid over 5000 dollars to owners Paul and Jenna of Zerona in Toronto on Eglinton Ave. I'd like a refund.
Barbara Fitchette

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Domenica Lobalsamo
, US
Aug 01, 2021 11:42 am EDT

I would love a refund too I did treatment with James and no results

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Linda matrundola
, CA
Sep 08, 2015 10:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I lost nothing, not one pound. I lost a lot of money over 4000.00. This is a scam

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whatever1234
, US
Mar 16, 2010 10:53 am EDT

Dont waste your money. Let me save yours. I lost $2800 on this bogus procedure. Dont do it!

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Zapped by Zerona = Zero
Lackawanna, US
Jun 13, 2013 12:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am disappointed also, What a waste of money. I lost absolutely nothing except a large amount of money. What a scam. As a matter of fact, my stomach became larger within a month or two after treatment. I was given six free treatments because the first six did nothing and neither did the next six. Live and learn.

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fat stomach skinny person
Grand Prairie, US
Feb 21, 2013 8:36 pm EST

They have retained a collection agency to collect the last of 3 payments of $300, which I will not pay because the procedure did not work, was a waste of time and humuliation! Now they say if I don't pay up I will be responsible for attorneys' fees, blah blah blah. I'm not a fat person, all I wanted was what a flatter stomach. It did not happen and it was not my fault.

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John Paul Starter 1969
Concord, CA
Dec 28, 2012 2:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I think that consumers on the most part are influenced a great deal by marketing and unfortunately Zerona has great marketing.
The unsuspected consumer who does not do their homework or read Zerona’s marketing: Lose on Average 3.64 inches in waist, hips, and thigh circumference combined in 2 weeks – key work COMBINED – and does not realize that the area to which he / she has gone in with to lose (ie. abdominal) is not going to be a significant inch loss in.
This is a loss to the consumer as far as I am concerned. If I went to go and purchase sessions from Zerona and I was looking for reducton in my abdominal area – I would not care if I lost .25 in all other areas they measure – and end up with a possible inch off my abdominal – not worth the price! In fact I think its a rip off!
The would try the Yolo Curve - as I can completely understand spending the money on it – as it is consistant inch loss in the area one would be looking for. If one can lose inch after inch in an area which bothers them and the client kepps seeing the fat dissapating – it only makes more sense. Additionally – if one is losing between 1/2 to 2 inches per treatment, thats alot of inches of fat loss after 9 or 12 treatments.
I think its up to the consumer to look past the “marketing” dollars spent to sell a product and look at results and technology.
The Yolo Curve is obviously a superior technology to Zerona – especially in results.

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Yarhoo1
Coos Bay, US
Dec 01, 2010 11:16 pm EST
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No "fat melting" laser works! Only exercise and diet--learn to push yourself away from the table. A huge Sham!

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jenjen100
Southfield, US
Sep 08, 2010 7:40 am EDT

I m disappointed as well as out of 2000 dollars! i had 12 treatments and lost nothing. i did everything: exercise, get massages, eat well, take the supplements...but it did not work for me.

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lobobaby
Houston, US
Aug 02, 2010 8:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

VERY DISAPPOINTED myself with the results. Going for my second treatment today. I exercised daily before this and all I wanted was to loose my love handles. So far I'm out of pocket 1500, been on a strict vegetarian diet and 150 dollars worth of liver cleansing and other pills. I'm pretty sure have lost some weight, but it's not because of the Zerona. I will keep posting, and whoever is thinking of doing Zerona, I'll give you the diet and the pills I am in right now, for half the price you would had pay for the Zerona and you will loose the same that you would with the treatment...

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