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You Broadband Complaints & Reviews

You Broadband / Connectivity

98
Dec 25, 2014

Dear Sir, SUBJECT. Account no : 1090065, User id : mjj144, connection not work last one month. Plan speed 12 MBPS. but I received very low. I take a internet connection of You Boardband on dated 22/07/2014, chq. no. 942026 Ing vysya bank, pay Rs. 8399/--. This company's sales-executive said to me that your plan is Galaxy 300 GB & speed is 12 MBPS download & 10 MBPS upload. But I received no any speed download & 100 kbps UPLOAD speed.So, I complained many time by call & SMS on company number [protected] but company not solved my problem permanantly.This company is not logged new...

You Broadband / Kept My money - Theif

Ju
Sep 02, 2013

I cancelled my You Broadband in May. Within 2 days of my disconnection notice they came and picked up the modem from my new address. Their policy is 45 days to return the deposit of the model (refundable). 2 months after my notice, I called them asking where is my Rs. 750 of deposit. They kept twirling me around and feeding me stories and avoiding the issue. Finally they told me to wait another 45 days (they gave a date of august 16) and that my check is ready it is just coming from Surat. Today it is september 3, 2017. I still don't have my money. I don't feel like calling them because...

You Broadband / Frequent Service Outage

Vi
Dec 26, 2011

I am using broadband services of You Broadband since last four months. I am facing problem of frequent outage of internet services since I started using their services. Every time there is outage, I have lodged complains about the same. Every time I have given feedback to provide advance information when there is outage for maintenance but not a single time they provide information about the same. Every time they give false promised of immediate resolution. My business is completely dependent on internet services and I am loosing business due to unavailability of internet Services. I would...