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Yankee Retail Complaints & Reviews

Yankee Retail / Rip off company


I ordered a comforter set from Home Decorating Company aka Yankee Retail, via the internet. My credit card was charged within minutes. In the next few days I checked the order status and it continually indicated the product was in stock and shipping was pending. After several weeks I contacted them via email and was told that the item expected to ship within 3-5 days. After another 2 weeks, I became frustrated with this company and attempted to cancel the order over the internet, exactly the same way the order was placed. Funny, but orders cannot be cancelled over the internet. I was intructed...

Yankee Retail / Incredibly poor customer service


I ordered bedroom curtains from Home Decorating Company aka Yankee Retail on 12/26, and was informed that they would ship the week of Jan 4. For over a month after that, I received email each week or so, directing me to a link which would tell me that the curtains would ship in another week or two. Finally, I started to respond to the email, letting them know that I really did need the curtains ASAP (they were for a 1st floor master bedroom in a new house and which therefore lacked window coverings). To these I simply received the same "thank you for your patience" replies and more email...