SimplyEyeGlasses.com reviews & complaints 3
Keywords
company seller sunglasses purchase website deliver money order patient rep scam track customer services information lens messages shipping emails glasses personNewest SimplyEyeGlasses.com reviews & complaints
30 days and I still haven't received glasses
30 days ago I have made a purchase from the website www.simplyeyeglasses.com. It is inappropriate that they haven’t delivered my glasses within 30 days. I started to regret more, when I sent emails to the seller, but I got them all back, because the email address was fault. I think that the seller is the worst person, because I haven’t met such guys a long time ago. My advice – run from this company s fast as you can.
no confirmation or delivery details
Don’t deal with the scamming website www.simplyeyeglasses.com. I have ordered lens and sunglasses from the company. But the seller hasn’t confirmed my purchase and hasn’t provided information about the shipping. I emailed him two weeks later, but their customer services were total scam and they didn’t react to any messages and emails. It was the worst deal ever, so don’t repeat my mistakes.
Fake promise and still nothing arrived
I bought sunglasses from the company www.simplyeyeglasses.com. It was scam, big scam.I haven’t received the order and contacted the rep. He told me that they would deliver it, and I needed to be more patient. Afterwards, I haven’t received the order and the seller stopped to reply. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.
I'm suspicious of this site. I do not trust that "Keith Fritz" is the real name of the person who runs this business. This site has made several comments promoting themselves on "GetSatisfaction.com" which is another consumer advocacy site.
My name is Cindy, I am a supervisor at Simply Eyeglasses.
To the complainant:
At this time we do not have any males working in customer service.We would never tell a customer to be patient. I would be happy to look into your order. We order all frame directly from the manufacturer to ensure authenticity. We notify all customers by phone and email within one business day of placing an order if there are any issue with their order. If a refund is requested, it would be issued immediately. Please, visit https://www.trustpilot.com/review/www.simplyeyeglasses.com.
Trustpilot is an independent company that collects reviews.
Please, call me directly at [protected] ext 151.
Thank you,
Cindy
Is SimplyEyeGlasses.com legit?
SimplyEyeGlasses.com earns 91% level of Trustworthiness
Perfect Trust Endorsement: SimplyEyeGlasses.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for SimplyEyeGlasses.com. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Simplyeyeglasses.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Simplyeyeglasses.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for SimplyEyeGlasses.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Simplyeyeglasses.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- SimplyEyeGlasses.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to SimplyEyeGlasses.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Contact SimplyEyeGlasses.com customer service
Phone number
1866 665 6393Recent comments about SimplyEyeGlasses.com company
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