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1.0 9 Reviews

Mangozz.com Complaints Summary

0 Resolved
9 Unresolved
Our verdict: Engaging with Mangozz.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Mangozz.com reviews & complaints 9

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ComplaintsBoard
R
1:30 am EDT
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Mangozz.com Mangoes

The worst place to order mangoes. I ordered a large box and paid $150! And it all came totally Rotten and black on the inside. I took many pictures and sent them to the support team. They first responded with some bs about how it’s ‘spongy tissue’ when it’s clearly just black on the inside !) and then offered to refund me for half the box , then they disappeared and never refunded anything despite nudging them twice ! In short never buy from them I tried many other cheaper and better quality mangoes that I found through a simple google search .

Desired outcome: Refund

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8:54 am EDT
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Mangozz.com Large box of Alphonso mangoes

I recently bought a large box of Alphonso mangoes that were advertised as best of the season. I paid $100 and got 12 mangoes. Of the 6 we have cut so far, we had to throw away 3 of them because they were all diseased. I tried to contact them via email and did not receive a response. I am disappointed that they have so little adherence to ethics and accountability.

Desired outcome: Full refund or at least partial refund

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11:17 am EDT

Mangozz.com Fraudulent products and no response to emails/calls

I received the mangoes in my order, and I have to say, I'm pretty disappointed.
The packaging looks good and all, but the mangoes do not. I was willing to accommodate some damage incurred during travel but I did not anticipate the mangoes coming to me looking dried up like this.
I had expected a better standard, based on every other aspect of the delivery, and I'm very glad that my trial order was a small one.
And two weeks after emailing Jaidev Sharma (At contact@mangozz.com), I have had no reply. And attempting to call the number provided also does not get answered. Also, the review I left on the website has been sidelined too, for more than a week. This website is little more than a scam.
Overall, I'm very disappointed both by the state of the mangoes, and also Jaidev's behavior. I will not be buying from Mangozz.com or the ZZ group again.
See pics below:

https://imgur.com/a/cMuIcID

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Is Mangozz.com legit?

Our verdict: Complaints Board's review suggests Mangozz.com is mostly legit with an 73% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Mangozz.com, reviewing user feedback and how Mangozz.com addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Mangozz.com. Trust, but verify.

Mangozz.com earns 73% level of Trustworthiness

High Trust Suggestion: Mangozz.com evaluated with 73% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Mangozz.com. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Mangozz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mangozz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Mangozz.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Mangozz.com's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • The website belonging to Mangozz.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We found that the technical contact email address for Mangozz.com is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • We conducted a search on social media and found several negative reviews related to Mangozz.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • The use of a free email address for contact on mangozz.com may be a red flag indicating potentially unreliable or fraudulent activity.
ComplaintsBoard
K
6:04 pm EDT

Mangozz.com mangoes

I order a batch of Alphanso mangoes from this website. They claim it is alphanso but it is one of the cheapest bunch I have ever seen. They are 50% smaller compared to the actual alphanso mangoes found in India. They were already over ripened when they got to me even though it looked unripe. The person of contact for their website kept claiming that the mangoes are of premium quality, no way these look premium and are not worth for what I paid for. Will never order from this website again

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7:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mangozz.com unethical behaviour

The order was placed on 27th may 2017, and I was charged 109.98$. the amount got deducted on 29th. I wrote several mail to for confirming my order but no one cared to respond.
When i call it goes invariably in voice mail. And when i mail there's no reply. Its been long🙄what do i understand from this?+. The experience is bitter; not sure whether they have any intentions to deliver the mangoes? To add to my apprehensions now the site too is not responding.

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SohelK
, US
Oct 27, 2018 1:43 pm EDT

I ordered from them on May 29th for $85 for 12 mangoes and received my order on June 5. Each an every of the 12 mangoes was spoilt and I even took pictures and sent it to the owner but he refused to acknowledge or reply or do anything about it..extremely unethical company . Stay clear and do not order.

ComplaintsBoard
M
5:39 am EDT

Mangozz.com Rotten mangoes

I have made quite a big order here and purchased some mangoes from Mangozz. It took them a long time to deliver, and delivery was about three weeks late. I was not able to reach these guys no matter how hard I've tried.
When my order finally arrived and I opened the box I saw that all mangoes were already rotten.
I emailed Mangozz customer service and demanded my money back, but they did not reply. I'm so disappointed with these guys, disappointed that I wasted a lot of money but had to put everything into the trash can.

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6:18 am EST

Mangozz.com They have sent me completely different order and didn't want to acknowledge it

I have purchased mangoes from www.mangozz.com. I got completely different order, and the box was full of some strange things, which I haven’t order and have no idea what it was. I emailed the seller and asked what they have sent me, but the response was stupid. They responded that they have sent me what I have ordered and they didn’t have time to discuss my problems.

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3:44 pm EDT

Mangozz.com the company refused to return full sum for the order

Don’t deal with the company www.mangozz.com. I have ordered mangoes from the company, and the total sum was over $45. They didn’t warn me and took $20 for the delivery and $5 for the box. Seriously, it wasn’t professional and the whole deal was too expensive for me. I of course tried to return money back, but the rep told me that they would return the whole sum for the delivery. I won’t advise this company to other people and share this information.

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4:22 am EDT

Mangozz.com The seller states that he hasn't received payment

I bought mango from the company www.mangozz.com. It was couple of day ago, but today I received the cancellation email. I called to the company and it turned out that the seller hasn’t received the payment. I checked account, but money was taken from me already. I sent the copy of the payment, but they didn’t react. How is it possible? I need some advice.

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kruti suba
, US
May 08, 2023 3:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

All the mangos we’ve received are rotten. The seller won’t respond to emails. This is not the first time this has happened. He claims we must report rotten mangoes immediately but how does one cut raw mangoes? We have to wait for them to ripen and see how the fruit. This dude is a scam.

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Contact Mangozz.com customer service

Phone number

+1 (877) 996-2646

Website

www.mangozz.com

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