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Sort by: Date | Popularity Complaints & Reviews / House was in bad condition

xyzi on Jul 25, 2015

I came up to the website I booked the house for the holiday, but the house didn’t look as on the picture. The rooms were the same as on the pictures. The house was dirty and I think that no one cleaned these rooms for couple of months. I was upset and it was distasteful to be in this house. So, please be aware that their houses are terrible and dirty. / the rep hasn't listened to me

volare on Jun 25, 2015

I didn’t like the website I called to the company and asked to help me with the house. I wanted to book it, but there was no info about it. No dates, when it was available or not. Basically, the rep hasn’t even listened to me and started to tell about this house. When I asked the question, he hasn’t replied and continued to tell his story. It was disrespectful and inappropriate for the agent to behave like this.