WOW Fitness reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about WOW Fitness
Welcome to our customer reviews and complaints page for WOW Fitness. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with WOW Fitness.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used WOW Fitness's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Contract Cancelation
THIS PLACE IS A HUGE SCAM! I have been trying to cancel my membership for weeks now and it seems to be a never ending process! Walk in cancelation, over the phone cancelation, and multiple email cancelations! IT IS NEVER ENDING! They take a while to get back to you so they can keep stealing all your money! DO NOT BECOME A MEMBER OF THIS HORRIBLE COMPANY!
The complaint has been investigated and resolved to the customer’s satisfaction.
Sex discrimination
I was wrongly accused by a female member of an action not made that led to my being terminated as a member. I was not given a copy of the complaint after having the police show and create a case number. I was not allowed to address the issue or confront my accuser. There was no attempt made to communicate any issue, misunderstanding or redress the matter. As a result one of my best friends, my brother and myself no longer are able to wrok out at the gym. Further, we lost $$$ associated with the dues, initiation dues were not pro-rated and returned to us. Additionally, the facility, WOW Fitness had the audacity to bill me for the month I was not allowed to enter the facilities.
I cancelled my membership with WOW in November 2010. It is now May 2011
They are still taking money from my account. I am sending ANOTHER certified letter to inform them that if they continue I will press charges of fraud and theft. I am also sending a copy of my letter to the Better Business Bureau and the NJ States Attorney's Office.This should not be allowed to continue. They are stealing peoples money. I just don't understand how they can get away with this and not have charges brought against them with all the complaints to their practices.
WOW took over my Gold's Gym membership in W. Roxbury and never notified me. Then they tacked on an "enhancement fee of 25.00 to my monthly dues.
To cancel I have to send a letter to some "Financial Service" that comes up as a phishing site on my computer. The whole deal smells.
Do not give these people your money! I was at Gold's since the late 90's. What a way to reward a faithful dues-payer. Shame!
Check out some of the other sites about this company.I would be very careful signing anything. Beware.
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I don't know anything about this outfit but many of these fitness places do exactly what you describe. If you try to join up, the first second and third thing they want from you? Your credit card! No way you can join on a cash basis, let alone for a year, or six months, or heaven forbid, pay as you go cash money, month to month or otherwise. These are nothing more then scam artists, been that for decades. They attract just the types they set out to get - twenty somethings who know nothing about this stuff and haven't yet learned to scrutinize that credit card statement, and are often too busy, doing other things to take the time to do so - let alone even go to the place.
I refuse to "join" any of these joints. Period. Don't do it. They often close down and still bill you every month! And the worst part? These jerks are experts at tapping you credit line and they WILL screw you if you ever try to not let them get your money. Honest injun. That's what they do!
The last time I signed up at one of these flim-flam joints, the only way I got out of it was that my credit card expired and thank god, the bank wouldn't let them draw unless I personally told the bank to let them do so.
Save your money, save your FICO score. Buy your own treadmill, and stay away from these joints.