Worksman Cycles reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Worksman Cycles
Welcome to our customer reviews and complaints page for Worksman Cycles. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Worksman Cycles.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Worksman Cycles's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Worksman Cycles, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Worksman Cycles. Your feedback is an important part of our community and will help others make informed decisions.
Customer Service
I spent over $400.00 on a bike from this company and it arrived damaged. It had been improperly packaged and one of the headset bearing cups was bent. In addition, some of the hardware needed to assemble the bike was missing. I contacted the company and asked them to send me the repair parts. When the parts arrived, they had sent the right hardware but the wrong bearing cup. I called them back to explain and ask that they send the correct cup. Since then, every time I call they promise to send it right out but never do. I emailed the president, Wayne Sosin, and received a reply from him stating that he would take care of the problem. That was three weeks ago and still no parts. Since I got the bike, I've made eight phone calls and sent three emails and nothing. They may have made good bikes at some point but now this company sucks. Buy American is seeming like more and more of a lost cause.
The complaint has been investigated and resolved to the customer’s satisfaction.
Junk
Don't believe what you read or hear about these bicycles. I bought one recently based on hours and hours of research for a good bicycle. I landed on Worksman Cycles . They claim to be the oldest bicycle company in the U.S. That may be true, but their product is of very poor quality. I can compare it to a $80 Huffy from Wal-Mart. Expect, Worksman charge...
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