My wife and I have bought 14 solar lanterns of various sizes. We have had problems with them working after the sun goes down and we make sure they are in direct sunlight during the day in order to get charged. We bought 7 in July 2017 and we are already having problems with 3 of them not coming on. The most frustrating thing is that Wilson and Fisher give no contact number in order to contact them about this problem. I would like for them to contact me [protected]@att.net and resolve this problem. The lanterns are beautiful and we do enjoy them while they are working, but very frustrating. We changed batteries, but that didn't help and there is nothing that tells us not to leave them outside when it rains.
Purchased 2 sets at Big Lots in May 2017 but didn't put up until June.. only one set works!! Did not keep receipt as I had purchased these same ones 2 yrs ago and they worked great! And now Big Lots is out of them in the store. They have them online but shipping charges apply... I have purchased many Wilson and Fisher products and this is the first disappointment. I would like a replacement set ..thanks