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Werner Ladder Complaints & Reviews

Werner Ladder - Iowa / Ladder broke

Nov 12, 2012

Werner ladder broke, seven staples in head, multiple contusions. Spent lots of $ on therapy. Werner co. Never replied back so guess not concerned over me calling lawyer or getting bad reviews on Internet.

Werner Ladder - Virginia, Potomac Falls / faulty hinges


The hinges on my 4 year old model 2210 just sheared off over the weekend - I fell hurt my elbow. See pictures below. Filed complaint with CSPC - no other complaints have been filed to date yet clearly this is not an isolated occurrence. Contacting Werner for a replacement ladder - don’t have any confidence that the replacement hinges will suffice.

Werner Ladder - Pennsylvania, Greenville / Terrible service!


Was using our Werner attic ladder, when it collapsed! Have video of it occurring! We were putting up a camera when the collapse occurred! Seems the model has been redesigned since ours was purchased.