Menu

The good, the bad, and the ugly - discover what customers are saying about Wellcare

Welcome to our customer reviews and complaints page for Wellcare. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Wellcare.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Wellcare's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Wellcare, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Wellcare. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
7:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We are Wellcare Medicare members. While we have no comp0laint about their product and its delivery, their services are atrocious. Five times I have authorized that I have a full-time job and my husband is authorized to represent me, but they fail to record the authorization. So, each time, I have to physically present to have any conversation with them...

Read full review of Wellcare
ComplaintsBoard
S
4:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was taken by ambulance to Dr. Phillips Hospital in Orlando, Florida on February 27, 2022, where I was treated in isolation for Covid-19. I was insured by Well Care Medicare Advantage by which I was assured that I would be covered in full for ER and ambulance anytime I was admitted to the hospital as a result. I was indeed admitted and stayed in that...

Read full review of Wellcare
ComplaintsBoard
J
4:58 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wellcare by Allwell is the UNDISPUTED WORST health insurance there is, in my opinion. I had a Medicare Advantage plan with them for 14 months, but it was a decided DISadvantage. They seemed to take pleasure in denying me every benefit to which I was entitled. They repeatedly failed to reimburse me for out-of-pocket expenses, and refused to let me see the...

View 0 more photos
Read full review of Wellcare and 1 comment
ComplaintsBoard
J
3:17 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We continue to get unwanted mail from this company with my late mother's name and our address on it. I have spoken with this company to many times and even filed a BBB against them and they still continue to send unwanted mail. Now they are asking for my late mother's personal information and per my attorney I do not have to give this out. My mother died...

Read full review of Wellcare
ComplaintsBoard
B
2:02 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Subject: total fictious closing of # [protected] the Wellcare customer service reps + corporate officials made absolutely no effort to research or verify problems - they refused to supply an email address to allow me to supply over 40 records of contacts + case reference numbers - spoke to your rep Susan Tampa when she called on 9/7/22 At 2:35 + my 8/30/22...

Read full review of Wellcare
ComplaintsBoard
R
11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Robbie Coxon 1400 Michael Drive Pittsburgh PA 15227 August 30 2022 I am the daughter of Wiilliam J Cummings with power of attorney. My father William is 97 years old, blind and with limited hearing. Mr Cummings received a bill from Wellcare (PO box 31411 Tampa Florida [protected]) for $71.80 for his Wellcare classic (PDP) (S4802080000) plan premium. The...

Read full review of Wellcare
ComplaintsBoard
D
3:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On July 28, I was trying to return home from the doctors office. Wellcare provided me the transportation. The driver arrived late, and was the rudest person I have ever met. That aside, I made my appointment and was about to leave. Understand I am handicapped, a stroke that left me partially paralyzed. The ride through logistacare never arrived so I...

View 0 more photos
Read full review of Wellcare
ComplaintsBoard
P
8:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I dd call may times to make sure that WellCare will pay the hospital when Gerald Dufour was in Canada in vacations and had to go to ER at the Hospital Pierre Le Gardeur. The hospital did send an invoice asking by WellCare and still waiting for the paiement. I thing that it is about time that WellCare pay The person to reach at the Hospital is Sylvie Joseph...

Read full review of Wellcare
ComplaintsBoard
W
9:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

iam support to be on wellcare but i can't used it, for a doctor, a dentail or to get my med. wellcare [protected]. wellcare worker not customer ser. they don't know too much about the company they keep saying that they can call my doctor, my dentist even my drugstore. i try very hard not to laugh. one of the guy sound like he were kind of sleeper. i had...

Read full review of Wellcare
ComplaintsBoard
M
9:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

All consumers out there, beware of the insurance you sign up for! We all know insurance companies are making more of a prescense these days. They are dictating medical care and putting Practices out of business. I have been in the medical field for 15 years now. My frustrations with insurance companies have grown throughout the years, from a busine...

Read full review of Wellcare
ComplaintsBoard
G
2:58 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Medicare told us Daniel would begin coverage on 1/1/2010. Connected us to Wellcare to enroll in drug coverage. Medicare told us later Dan would not be covered until 7/1/2010. Tried to disenroll in Wellcare but Wellcare will not disenroll us. Daniel does not use prescpription drugs. We do not want WELLCARE now or EVER. Governement programs do not work.

Read full review of Wellcare

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.