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vodacare Complaints & Reviews

vodacare / Bad Service

Ti

I took my 2 cell phones for repair. The 1st time round I got a message that these were repaired, then I collected them. Getting home I realised that the U900 was not repaired as the speaker was still non-functional. I took this back the following week & it was booked-in again. A day or 2 after I received a message stating that my phone is not repairable. I called in to find out & they said-WATER DAMAGE-what water damage all of a sudden because there was no water damage before & by the way this was not reported when I collected the phone previously? When I went there to find out, the repair rep...

vodacare / Appalling Service

Ke

I went into the Vodacom/Vodacare shop in Witbank Highveld Mall to place an order on a back cover for my Sony Ericsson C902. This was about 2 months ago now. I have had no phone call to let me know of the status of the order or to let me know they had ordered it. I have then been into the shop every week to see why it is taking so long, all the consultants can tell me is it has been ordered, they don't know when they will receive it. And i must just be happy with that. They are honestly not very interested in offering their client a service that i am paying hundres of rands a months to...

vodacare / Repair of cellphone only got half a phone back

Ri

Aan wie dit mag aangaan Ek het my selfoon, ‘n HTC by Menlyn vodacare op 20 Februarie 2009 ingegee omdat dit probleme gee deurdat dit dikwels vries en dan wil dit glad nie werk nie. Ek het op dieselfde dag ‘n sms gekry wat lui: ‘ Job number 448509 has been sent to a higher level repair centre. You will be notified when it is returned and ready for colletion’ Verlede week het ek ‘n sms gekry wat se dat ek my foon kan afhaal. Vanmiddag het ek by vodacare my foon probeer kry en het die job nommer vanaf die sms gekwoteer. Die dame het gevra vir my ID boek...

vodacare / telephone repair

Ro

On the 6th January 2009 I took my 2 and a half year old Palm Treo 650 to the Vaodacre shop at Paarl Mall for non warranty repairs. The telephone function on my phone would not activate / switch on. I received no rceipt or confirmation that the phone had been handed in to the Vodashop. The next day - 7th Jan. I contacted by Vodacare Tygelvalley and informed via SMS that my phone would be sent to Jo'Burg for the neccesary repairs. I phoned them for confirmation which was forwarded to me immediately by Janine via an e-mail. On 23 Jan I was notified by SMS that my phone had been repaired and...