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vidalspets.com Complaints & Reviews

vidalspets.com / I haven't received my order

Mo
Aug 16, 2014

I ordered some stuff from the website www.vidalspets.com. After I paid for the things, I waited for any updates or info about my order, but the seller didn’t provide the confirmation email or the tracking number. Also he didn’t communicate with me. I sent a lot of emails, but the seller didn’t respond at all. I waited in total about 2 months, but didn’t get anything from them. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

vidalspets.com / Seller fools people about delivery and refund

Ia
Mar 14, 2014

Stay away from the website www.vidalspets.com. I ordered some items from them, but these ### charged me and didn’t deliver my order. I contacted their customer services and told to provide the refund. The agent promised to return money within 24 hours. It turned out that they did nothing and my refund was processed. Now they ignore my emails. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?