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The good, the bad, and the ugly - discover what customers are saying about Valuemax

Welcome to our customer reviews and complaints page for Valuemax. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Valuemax.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Valuemax's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Valuemax, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Valuemax. Your feedback is an important part of our community and will help others make informed decisions.

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11:15 am EDT
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I recently noticed charges on my credit card of $19.99 from Valuemax. At first I thought the charges were from my credit monitoring services, then I looked Valuemax up on the internet and found this site with the laundry list of complaints. Based on what the complaints say, I guess they got my information via the Intellius website where I purchased a couple...

Read full review of Valuemax and 27 comments
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5:59 pm EDT
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Valuemax Unauthorized Billing

I did a people search through Intellus and didn't know that ValueMax signed me up for a membership that claims I would receive discounts off retail products. Please. I didn't realize that they were billing me from last August. I called my credit card company and had a three way conference with ValueMax and let them know I want my membership cancelled because I never authorized these people to bill me for anything. It seems that once you use Intellus, ValueMax automatically enrolls you as a member. ValueMax claims that they will refund the last charge made to my credit card within 2-3 business days. Hmm. We will see if this con artist will do that. More to come...

Read full review of Valuemax and 1 comment
Update by Disgruntled
Apr 13, 2009 6:03 pm EDT

Keep fighting!

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Phrancheska
, US
Jan 21, 2009 6:04 am EST

Unauthorized charges to my credit card for two months for $19.95/each month plus $15.00/month for overdraft fees because I was trying to close the account. They owe me a total of $69.90 and have been less than helpful in returning it. I never ordered any service nor authorized any charges from them. Look them up on the Better Business Bureau website - unsatisfactory is their reliability report outlook. The number of claims against them is unreal. They number of aliases, addresses, and phone numbers is almost as shocking. They rob people all of the time, it's well documented. Makes you wonder. I'm still shock which I guess is why I'm lacking the anger this post deserves.

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5:23 pm EDT
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Valuemax they took money out of my account without permission.

For some reason valuemax took $19.95 out of my back account last month. I called my bank and they told me who was responsible for taking the money out. I then called Valuemax who told me that i had an account with them, and i did not sign up for anything i dont know where they got my info from but they somehow were able to take my my money. The man assured me that i would get my money back and the was like 3 weeks ago and i still have not recieved my money. Someone needs to put a stop to these people who are illegally accessing peoples personal information.

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7:30 pm EST
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Value max just got me for 19.95 yesterday. I used intelius just like the rest of you over a month ago. This is such a scam. I still dont know what their so called company does. I asked value max for their address to file a complaint with the BBB and they gave me a false po box. Please take the time to file a complaint with the BBB against these jerks. Let...

Read full review of Valuemax and 1 comment
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12:08 am EST
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Valuemax Fraud

I used Intelius for an information seach in the spring of 2008 and sinc March of 2008 Valuemax has been deducting $19.95 per month. In December they deducted $19.95 three times in three weeks. The total since March is $259.35. I did not authorize this deduction and I have no idea who they are and what they do. I just discovered this today as I was scrutinizing my VISA card and noticed the $19.95 deduction 3 times in a few weeks. The most recent deduction was on Dec 22 2008 (today).

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REC
, US
Jun 05, 2009 12:33 pm EDT

This company started charging me a $19.95 fee for 3 months before I caught it. It started right after (within 2 days) I tried Intellius and they also started charging the same $19.95 fee for the same 3 months!
Maybe someone is sharing our information out in these companies?
These companies are crooks and I have sent my Bank Wells Fargo on them to prove it.
After a registerd letter to Intellius thay wee only willing to give @19.95 and ValuMax will not respond.
Stay aawy from these companiies!

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Lizzy B
Miami, US
Jun 24, 2009 1:15 am EDT

These ridiculous people stole my money and I spoke to them and got the same "you'll have your money back in 2-3 business days" yet i still have no email confirming anything. I know I won't be getting my money back and I refuse to have the very little money I have STOLEN from me by people like this who don't deserve it. I would like to contact the BBB but of course these scammers don't have a legit website with an address or anything (www.valuemax123.com doesn't even work) I haven't been this angry in a long time and I am not letting them keep my money. Can somebody PLEASE let me know how they went about contacting the BBB about these people? I would really appreciate it.

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Intelius_Customer_Support
Bellevue, US
Nov 05, 2009 5:50 pm EST

It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

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5:15 pm EST
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Featured review
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After canceling my memberships with ValueMax and their sister company Shopping Essentials I left to live in Thailand for ten months. After returning to the states and going over my credit card statements I found these two companies had billed my account for over$375.00 I contacted both companies and they refunded one months charges. I contacted them again...

Read full review of Valuemax and 7 comments

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