I was impressed and sucked in by the salesperson's dynamic and friendly demeanor and ended up writing a check for $210 for a 2 year 2 mag sub. I highly empathize with these sales people because they are just trying to make a living, but the preponderance of bad word-of-mouth online and numerous complaints on the BBB website and Complaints Board had me quickly bringing up my bank's online services to stop payment on that check. So I'm out the $25 service fee as opposed to $210. My heart goes out to the kid who will lose out. The customer and the sales personnel are the ones being screwed over...
In January of 2017, i ordered $125 worth of magazines from a guy with a hard luck story. To this date, i have never received the magazines. I have a cancelled check for that amount. Urban nation has an address in Willis Texas, which is a UPS office. I am really mad. I am a teacher and do not have a lot of expendable money. I want a refund of my $125 from Urban Nation. I will report them to the BBB, but they have already been reported many times
I ordered 2 magazines on 9 Aug 2011. the contract / receipt state 90 to 120 days to delivery. It is now over 140 days post payment. No magazines have arrived. The unpleasant lady at the company, said "wait a while, i am sure they will come but we cannot guarantee delivery". When I requested a refund for failure to deliver the product, she said "we are not responsible if you do not get the magazines and we do not give refunds." In my opinion, this seems like a scam. Watch out!
I ordered a magazine on Nov. 16th of 2010. I began calling Urban Nation on Nov. 17th to cancel but their mail box was full and has continued to be full for 2 months. On Nov. 18th I sent a letter to cancel, but haven't heard from them. I've received no magazine and no returned check. The young man at the door told me that magazine was $36.00 but when I started writing the check, he added another $10.00 for delivery. After seeing all the complaints online, I don't understand why they are still in business.
I had a young lady come to my door late one evening, selling magizines in Sept.2010. I made a order of $500, of many orders, Correspondence # 886940-, 886942. 6 different magizines. Been waiting, and waiting. No calls returned, No way of emailing them from web site??? Voice mail of numbers given have been FULL and can't leave any messages for over 2 months now. Its ### that we allow a company like this to operate amoung us, and ruin it for everyone. There a bunch of thieves and liars, and chicken ### who wont even anwser there phones to explain reasoning????? I 'm going to proper authoritys, and attorney general. I would love to know how more victims there are of this (POS) company. Thanks Tim