SUBMIT A COMPLAINT
Sort by: Date | Popularity

UltimateDVDShop.com Complaints & Reviews

UltimateDVDShop.com - Delaware, Newark / Never received order!

Ch

Ordered complete DVD set of the original Gi Joe TV series. Was billed 01/02/08 and still haven't received my order. I did receive an email stating my item was on backorder though the webpage provided no such update!?! Asked why I was billed before verifying product avlb to ship... no response! Sent several unanswered emails requesting confirmation date when UDVD expected to receive the shipment. Finally managed a "live" operator on website 'Denise' who advised me they should receive the backorder by 01/18/08. I advised if I didn't receive confirmation y Friday to cancel...

UltimateDVDShop.com / DVD fraud!

An

Dec. 3, 2007 placed an order for the complete series Emergency! Never got a second e-mail for confirming the processing order as they said would happen. Tried the toll free phone number on numerous occasions and did not even get an answer. Had at least 4 live chat sessions with 3 different ladies, all assuring me my merchandise would be delivered very soon. They even gave me a tracking number, but that was not a legitimate number according to canadapost.ca. I was also given the website www.ultimatedvdshop.com/process_order.php to help track down my order. That was not able to be found on...