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The good, the bad, and the ugly - discover what customers are saying about Uggbootsoriginal.com. Au

Welcome to our customer reviews and complaints page for Uggbootsoriginal.com. Au. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Uggbootsoriginal.com. Au.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Uggbootsoriginal.com. Au's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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11:03 am EST
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Uggbootsoriginal.com. Au Fake boots supplied

I bought a pair of these boots recently. They arrived in good time but with no paperwork and no address to return - they claim a 15 day money back guarantee. The boots did not look entirely right and they contained a label 'made in China' although the site makes a big thing about being made in Australia. I checked my Credit Card account and found that it had been debited by a company in China so immediately asked the Credit card company to investigate the transaction. In the meantime I have been in contact several times with the company to ask for an address to which to return the boots - several replies offering discounts (all of which I have refused) but no address so far. My Credit card company have refunded the money and the most recent email from Uggoriginals makes it obvious that they are aware of this but they still won't give me an address to return them to.
I would advise anyone else who has been scammed and has paid with a Credit card to get the Card company to look into the transaction.

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11:28 am EDT
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Uggbootsoriginal.com. Au Never Arrived

Ordered these boots on line on the 3/11/2012 . when they hadn't arrived like they had said 2 to 3 days I sent them a email to which the reply was sorry dear be patient.
that was on the16/11/2012 then 20/11 12 1/12/12 2/12/12 and on and on to the 9.1/13 when they were very patronising and rude with still no money returned and No Boots there Id No was [protected] an I dealt with a woman called JOJO I should have known it was a con the way the money from my husband bank account went so quickly and the tracking order was never available I hope that something can be done to retrieve this money and they cant get away with this any longer I felt I was Just banging my head against a brick wall an I can no longer contact them as they have dated my email address so I can no Longer log into them.

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Lindy lou
Liverpool, GB
Jun 03, 2016 8:34 am EDT

info@australianuggboots.com.au

ordered my ugg boots on 3 Nov 2012 and they have still not arrived. I paid 67.99 pounds on my Visa. I have original email and bank details to support this. I have sent numerous emails to this company - at first they replied in some dreadful English blaming the courier - but since Christmas they no longer bother replying to me. I am furious. Money is so tight - and this was to be a Christmas present for my daughter. Now I have no boots and no money returned

Please can you help me...

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12:18 pm EST
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Uggbootsoriginal.com. Au Fake boots falling to bits

I bought a pair of ugg boots which were advertised as 100% original when they came there were scrudded up in half a box with the stitching falling to bits inside they should of been 100% sheepskin and there nothing like sheepskin when i tryed them on the button fell of the side of the boot ive worn them a couple of times and there falling to bits

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8:13 am EDT

Uggbootsoriginal.com. Au They sell fake UGG boots claiming that they are authorized seller

Don't buy from them, they sell fake UGG boots claiming that they are authorized seller, I have bought a pair they came in, very poor quality, no sheepskin just some synthetic material. I emailed them and demanded full refund, they replied that they will give me 5% discount and I can keep my order, I refused! [protected]@T USE THEM!

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carla-d
Kingston upon Hull, GB
Feb 08, 2014 10:09 am EST

Asked whether the boots they sold was the UGG brand or same as the UGG brand, they told me they was the UGG brand so I bought 2 pairs only for them to come and that they had indeed sold me 2 pairs of fake. I told them I wanted a refund and I got back a e-mail saying they would give me 12% back for compensation. I told them no way I wanted a full refund they came back to me with 13% I told them where to stick it and that I was taking nothing but a full refund they then came at me with 15% I told them NO then they came at me with another percentage it has gone back and forth up to 38% I have still told them no.

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sue liu
Bournemouth, GB
Mar 05, 2015 3:50 am EST

I just report them on http://www.actionfraud.police.uk/

Scam Warners
Scam Warners
London, GB
Sep 03, 2014 6:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

For those who are seriously interested in trying to take this further, please PM me. I may have some further information about one of the individuals who registered this business.

Scam Warners
Scam Warners
London, GB
Aug 31, 2014 12:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Print the information from these pages out, and lodge a disputed transaction with your Bank, citing fake supplier.

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DJane
Bradford on Avon, GB
Aug 13, 2014 7:55 am EDT

Also duped by this site..nasty, ill-fitting boots! I tried to return them (as they claimed to have a returns policy!) but was repeatedly fobbed off with ever-increasing 'offers' of up to 25% refund and 'keep the boots'! Despite 20+ email exchanges, they failed to supply an address for returning the boots, as not fit for purpose and I did not want to keep them! I threatened them with Trading Standards, but this had no effect! I then resorted to going to my bank and implementing a Chargeback. I then discovered that there was no trace of the transaction on my records! Karma..and a donation of boots to the charity shop!

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zozzels89
, GB
Jun 11, 2014 12:12 pm EDT

Just noticed the website address no longer comes up, have these thieving fraudulent swines finally been caught or have they just relocated?

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SMA236
Melksham, GB
Apr 01, 2014 6:51 am EDT

We just got caught also now trying to get money back from credit card co. All the same as above posts even DHL delivered. Why can we not get this stopped?

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Simon M
Llanelli, GB
Mar 14, 2014 5:53 am EDT

I've just been caught out too - I thought I was dealing with a genuine company that I bought from several years ago.
Boots are made in China and delivered from Mr Chen in Guangzhou...
I've informed my bank that I've been ripped off so will see what happens.
I have of course asked for a full refund but I'm being ignored...

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Susan Mort
Lancashire, GB
Mar 09, 2014 11:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I also cancelled my bank card just in case they tried to take more money.as I was worried they had all of my details as well

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Susan Mort
Lancashire, GB
Mar 09, 2014 10:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

There are too many of these fake sites. They all look like official sites I have been done once by ugg.orguk which was in china they never arrived and I got a letter from customs saying they have seized the fake boots and are destroying them they are working with Deckers trying to close down these sites I took the letter to my bank and printed off my emails that I sent the company and the bank gave me the money back. I always check up on sites now before I buy them. When I saw this site I thought, looks genuine and the boots are too cheap must be fake then typed in uggbootsoriginals.com is it genuine and all your comments came up there are some genuine sites where I have got ugg boots cheap Zutti is one and branch 309 is another. You have to be very careful

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