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Transavia Flight Services Complaints & Reviews

Transavia Flight Services / Inexplicable customer service & handbag rules

Ei
Mar 28, 2015

About a week ago, a colleague and myself had a 4-day business trip to Amsterdam. The flight Athens-Amsterdam went all smooth bearing in mind that is a low cost airline company, except for the ticket prices of course which cannot be at all considered as “low”, but anyways. Our flight back to Athens was in 6.50 a.m. so we arrived in Schiphol Airport at around 04.40 a.m. and went straight to deliver our luggage for which we had paid extra money (of course). Two person in charge stopped us before check in desks and claimed that we were not allowed to fly because we had too many handbags. Apparently...

Transavia Flight Services / Rudeness & inexplicable baggage rules

Ei
Mar 28, 2015

One week ago, a colleague and myself had a 4-day business trip to Amsterdam. The flight Athens-Amsterdam went all smooth bearing in mind that is a low cost airline company, except for the ticket prices of course which cannot be at all considered as “low”, but anyways. Our flight back to Athens was in 6.50 a.m. so we arrived in Schiphol Airport at around 04.40 a.m. and went straight to deliver our luggage for which we had paid extra money (of course). Two person in charge stopped us before check in desks and claimed that we were not allowed to fly because we had too many handbags. Apparently...