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The good, the bad, and the ugly - discover what customers are saying about Tibiaitem.com

Welcome to our customer reviews and complaints page for Tibiaitem.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Tibiaitem.com.

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1:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tibiaitem.com Bait and switch site

This is a typical bait and switch type site. What I mean is, once you have made a purchase for an item (not including tibia gold under 500k) that they advertise, they will not deliver the item or give you a refund. They will urge you, however to exchange for tibia gold. Example: if you purchase an item in game, you will wait a week, never receive the item then they will tell you they can give you tibia gold instead for the price of their gold exchange rate. If you plan on getting gold under 500k, use them, if not, move on, its too good to be true.

Read full review of Tibiaitem.com and 7 comments
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lqqsun
, CN
Jun 26, 2012 7:51 pm EDT

firstly, thanks for purchasing from our website, and sorry for the delay.in fact, if the customer can come to our chatroom after place an order, we can send the gold in a short time.

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ddin
, CN
Jun 26, 2012 7:45 pm EDT

you might know it's hard to get gold on Aurora and Aurera these two new worlds, so hope you can understand us, we need time to collect stock on those two worlds and I apologize for the inconvenience we brought to you, i believe that things will be better !

English Ian
English Ian
, GB
Jun 26, 2012 7:38 pm EDT

all excuses...

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ddin
, CN
Jun 26, 2012 7:33 pm EDT

sorry for the delay of delivery, sometimes we divide your order into several parts that's because your order is too large, we don't have so much stock atm, you know, there are many customers need golds on the same world at the same time, hope you can understand us, also I apologize for the inconvenience, anyway we promise you will get what you paid for.

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lqqsun
, CN
Jun 26, 2012 7:31 pm EDT

we know the feeling that you didnt get what you have purchased . sorry about it . but about the item, we always need some time to collect . all of our workers will do their best to get for the custmer. hope you can understand !

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ddin
, CN
Jun 26, 2012 7:13 pm EDT

i'm sorry, you might misunderstand us, for the new customers you need to come to here http://messenger.providesupport.com/messenger/otl.html our 24h live chat as soon as you have made the payment, we need to comfirm your information, after that we will send you the golds. So do not just wait 30 minutes

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mithras222
, CN
Jun 26, 2012 6:52 pm EDT

I am sorry for your orders, sometimes the item is really very hard to get, but we are good in tibia golds, we can send tibia gold in 10min if you are old custimers

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10:51 pm EST

Tibiaitem.com Scam and fraud!

Want to get more cheaper guild wars gold, rs gold, tibia gold, lotro gold on the game gold site. The services told me they can give me vip price. I am still waiting for the free gold.

Read full review of Tibiaitem.com and 21 comments
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Kissek
, US
Sep 17, 2012 5:05 am EDT

I would not recommend them AT ALL, I made a purchase over a week ago, and they are refusing to delivery, claiming that i have to go through confirmation steps to prove i made the purchase. Claiming i must send them a screenshot of my facebook, and a photo of my driving license or my passport. (Which of course i wont do).

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Dylan LeClair
,
Feb 23, 2007 12:00 am EST

I have been banned from my game because the game thinks that my user name is bad. My user name is Dyllpyckle and i can't see how that is bad.

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CoopaloopWTF
London, CA
Apr 23, 2015 5:44 pm EDT

I bought an account of them on the 1st of april, and they still have yet to e-mail me with my account information. I think they are trying to screw me over too, they never replied to any of my e-mails i sent to them and the account i purchased is still up on their website weeks after the purchase has went through. I called them on that and they said "its a lot of work to change the page" even though on their site it says the characters are always updated. I figure i was waiting the whole month, to avoid a charge back but it's still frustrating if they won't get back to me at all even to say that. Not to mention the "22 hour service" is a joke. Half the time I go to message these clowns there they either don't reply to my messages or they start talking smart to me. Needless to say, don't waste your money if you wanna buy anything look into forum sites.

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Annom196
Not Giving, US
Jul 15, 2014 9:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Don't buy from them, they will earn your trust then when you place a big order with them they'll dump ya. DO NOT BUY FROM THEM USING PAYPAL! They use PAYPAL cause Paypal has a policy of NOT REVIEWING virtual currency transactions that why they use paypal!

PAYPAL SUCKS!

So its a win win situation for them, they can screw you over and not get punished for it since SUCK ### PAYPAL will ALWAYS 100% support the company you bought it from, even if you have all the proof in the world against them...

Its a clever but effective trick against people and that's why they choose to use PAYPAL!

Any company that uses paypal for virtual currency BEWARE! Cause its a good scam artist trick!

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tdotoooo
london, CA
Apr 23, 2013 7:36 am EDT

well i wouldn't recommend selling your tibia account with them if you want your money anytime in the near future, i of course had to wait one month for the money which is understandable to make sure i don't hack back the account and take the money, but after one month they told me i had to wait 2 more days to get my money. In two days time i came back and they said they could give me half the money owed to me now and half the money in one month later. Frustrating when you could really use this money as I am a student who is struggling to get by and saw some extra cash hopes. so far i have received half the money, but i feel i should have all my money at this moment as the person who purchased my account is enjoying the full benefit and I not so much.

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UBERLINDA TABORGA
Vancouver, CA
Jan 30, 2013 2:09 am EST

I HAVE PURCHASED AN ACCOUNT WITH THIS COMPANY AND RECIEVED IT NOT EVEN 2 DAYS AGO. I EVEN PURCHASED A NEW CD-KEY FOR IT AND IN THE PROCESS OF GETTING MY NEW ACCOUNT INFO CHANGED AND EVERYTHING I COME TO FIND I HAVE BEEN SCAMMED AND MY ACCOUNT HAS BEEN HACKED BACK BY THE ORIGINAL OWNER. I PAID MONEY FOR MY ACCOUNT TO ONLY HAVE IT SCAMMED WITHIN 2 DAYS OF OWNING. THIS IS NOT THE FIRST TIME EITHER WITH THIS COMPANY! I AM EXTREMELY, MOST ANGRY AND DISSAPOINTED WITH THEM.

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tibiaitem1
, CN
Jun 22, 2012 5:52 pm EDT

I am very sorry about your account problem, you konw tibia account is not the same like tibia gold, you can get your account back in a month, so we delay the deliver time in tibia account to avoid the scam

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mattrx56
Haines City, US
Apr 20, 2012 12:37 pm EDT

they had an account on there i tried to purchase for $69 when i paid them they tried to tell me i purchased a different account.
i told them i followed the buy now button to the right of the account i wanted to buy and their website is messed up if its the wrong account. then they said that its messed up because the account i was trying to buy would cost significantly more money or i can take another account (which was worthless) for the $69 or they can give me Tibia gold. I said no if i cant get the account i tried to purchase then id rather not have either of the other account or tibia gold. Then i said id like my money back. They said they are not authorized to give me back my money. i said well then let me talk to your boss. they said i already talked to my boss and its no use. so i had no help from these people. i was up til midnight 4 hours of dealing with them and my credit card company to cancel this fraudulent transaction.

Warning! do not trust these guys they will try to scam you out of your money and sell you a hotdog when you purchase a ribeye steak. then tell you your ribeye steak you cant have anymore because now it is significantly more money. then when you say no they offer you a piece of lint they found on the ground. then when you only want your money back they play dumb and say its not possible and that its no use to talk to their boss.

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K'&Kula
, CN
Aug 04, 2011 8:52 am EDT

I love this website!
Cheaper than any other website, I've bought over 6kk golds from them and will buy more~

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K'&Kula
, CN
Aug 04, 2011 8:45 am EDT

It's really funny, i don't know why they leave you a bad impression.At least i bought from them many times and NOT BEEN CHEATED, yet!

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