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9:43 pm EST
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Thom McAn Shoes Quality is Bad

Hi,
I bought Thom McAn Shoe from Kmart for around $30 and the shoe started tearing out after a month use.
Please send me the refund check, as I didn't maintain the sales receipt from the store to return.
Thanks,
Jay

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11:30 am EDT
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I buy your shoes (thom mcan) all the time, usually 2 pair at a time. and when I find one that is overly comfortable I buy 2 pair the same and in all colours! The latest leather dress shoes I bought for work in brown and in black and was shocked when the heel bottom on both pair came off!!! The one came off while I was outside and when I can inside my work...

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12:00 am EDT
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Thom McAn Shoes Disappointed in the make!

Thom Mcan Shoes from K-Mart.

I purchased a pair of Thom Mcan shoes from my local K-mart last week. This is the first pair of Thom Mcan that I have ever purchased. I wore the shoes two days last week and two or three days this week. I looked at the heel of the shoe today and it is coming apart from the actual shoe. I paid $24.99 for this pair of casual work shoes and did not expect to only be able to wear them a couple of times. I would expect that buying a pair of "off brand" shoes at Payless, but not a pair of Thom Mcan's. I have heard so many positive things about the shoes and how comfortable they are, which I do agree with the comfort, but am disappointed in the make.

Thank you.
Sincerely,
Kelly Portzer.

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Andy2500
Newark, US
Jun 11, 2022 5:20 pm EDT
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I have a pair of Thom McCan shoes that were hardly worn, look like new, barely a scuff mark on the soles. I pulled them out of the closet to find that the soles have disintegrated. Chunks are falling off, and I can put my finger right through the sole. I was not able to find a way to contact Thom McCan directly about this problem, need your assistance.

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Old person
, US
Feb 05, 2020 2:42 pm EST

Are Thom McAn Norber wide men's shoes still bein manufactured? If so, I would like to purchase some.

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Jerry0702
Lake City, US
Jan 23, 2022 12:48 pm EST
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Replying to comment of Old person

I TOTALLY agree. When Kmart sold Thom McAn shoes I fell in love with the black 9 1/2 wide Norbert. Since they lasted so well, were actually made of leather, were so comfortable and priced right - I bought 6 pair. I bought so many because I thought that that I would be able to wear them at my job for the rest of my career. Well, I only have a few years left in my career and have only one pair of the new shoes left. I am now thinking I would like to buy a few more pair to wear during my retirement but can't find them anywhere...

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mbattles146
, US
Jun 12, 2017 6:59 pm EDT
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just so that folks know the history - and that the Thom McAn they knew before hasn't existed since 1992-
Thom McAn is a brand of shoes and was formerly a retail chain. It is currently sold in Kmart and Sears stores. It consists of leather dress, casual, and athletic shoes (under its Tm Sport label). Until the 1990s, Thom McAn had hundreds of retail stores in the US, and was one of the oldest and best known shoe retailers in the country. As of late 2008 the brand was now controlled by Sears Brands, LLC.
History[edit]
Ward Melville created the Thom McAn brand with J. Franklin McElwain, a New Hampshire shoe manufacturer. The name was inspired by a Scottish golfer named Thomas McCann. The first Thom McAn retail store opened in New York in 1922, selling a few simple styles at a low fixed price. Within five years, 300 stores were open, and by 1939 there were over 650 stores.[1]

In 1952 the Melville Corporation acquired the 151-outlet Miles Shoes chain; by 1955, the company operated 850 stores and 12 factories. In 1960, Melville created Meldisco, which was dedicated to leasing and supplying family shoe departments in self-service discount department stores. By the end of the 1960s, Melville was the largest American shoe retailer, operating 1, 400 stores.[1]

By the 1980s, Melville was still the largest footwear retailer in the U.S., but the company had diversified to add such chains as Chess King, Foxmoor and CVS Pharmacy. It began to phase out six of its seven footwear factories in 1983, and in 1985 it closed 72 Thom McAn outlets. In 1988 it purchased the athletic shoe chain FootAction.[1]

In 1992, Thom McAn was down to 730 outlets, and Melville announced that it would close 350 of them. [2] In 1996, Melville closed the remaining Thom McAn outlets, converting approximately 100 of the locations to the Footaction USA format. As Melville divested its operations in order to focus on CVS, the remaining footwear operations including Meldisco were spun off into a new company, Footstar.[3]

With the closure of the retail outlets, Thom McAn shoes began appearing in Kmart stores, through the footwear departments operated by Meldisco.[4] In 2003, Footstar began selling Thom McAn in 1, 500 Walmart stores.[5]

In 2005, Kmart owner Sears Holdings reached an agreement with Footstar – which by then was in bankruptcy and consisted almost entirely of the Meldisco-operated footwear departments inside Kmart stores – to let Footstar run the shoe departments through 2008, after which Sears would purchase the remaining inventory at book value.[6] In April 2008, Sears Holdings agreed to obtain Footstar's intellectual property as well, including the Thom McAn brand name.[7]
source: https://en.wikipedia.org/wiki/Thom_McAn

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mbattles146
, US
Jun 12, 2017 6:41 pm EDT
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I've worn their leather womens loafers for a number of years with good results however recently found out the leather ones I like are no longer available except in a 'fake leather' upper - I hesitate to buy them for a number of reasons - if you check both your Sears store and Kmart (owned by Sears for a number of years now) many of the Thom McAn shoes are now synthetic - not leather as they use to be - and yes, made in china - many of the original styles are now available on eBay which should tell everyone something - and as of the last month or so Sears stock has been again dropping folk should expect more if not all Sears and Kmart stores closing - think we can say goodbye to a long time brand that truly doesn't exist as it was in the past - sigh

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F U
, US
May 26, 2017 9:50 am EDT

ALRIGHT DAMIT - HOW IN THE SAM HELL DOES ONE OBTAIN CONTACT INFORMATION FOR THE FRICKING ELUSIVE THOM MCAN SHOE COMPANY. I HAVE LOOKED LOOKED AND LOOKED UNTIL I AM MAD AS HELL AND HAVE EVEN CALLED KFART AND SILLY SEARS AND HAVE ASKED FOR THE SAME UNTIL BLUE IN THE F ING FACE - WHAT KIND OF WHAT SOME MIGHT SAY AND OR PROFESS IS THIS WORTHLESS OUTFIT ...THOMIE MCANASSY - IS IT ACTUALLY A BUSINESS - HOW DO THEY CONTINUE TO DO BUSINESS ? DAM I AM PISSED...

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mbattles146
, US
Jun 12, 2017 6:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of F U

if you check both your Sears store and Kmart (owned by Sears for a number of years now) many of the Thom McAn shoes are now synthetic - not leather as they use to be - and yes, made in china - many of the original styles are now available on eBay which should tell everyone something - and as of the last month or so Sears stock has been again dropping folk should expect more if not all Sears and Kmart stores closing - think we can say goodbye to a long time brand that truly doesn't exist as it was in the past - sigh

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A Plus
, US
May 16, 2017 6:40 pm EDT
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I purchased a pair of boat shoes from Sears. Typically, i try and avoid as best able, made in China die to poor quality. Disappointed again. Wore the shoes less than a dozen times, and already coming apart at the soles. Hope the short sighted l'smart' leaders of the company enjoy their short term profits en route to driving another at one time trusted name brand into the ground. Never again.

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Diane Marcoe
, US
Sep 05, 2016 1:45 pm EDT

I would like to know if you are still making the Women's Gywn2 Black Leather buckle mocasin wide width size 91/2 or 10 (#01027)? Please let me know because I love these shoes as I have a significant back problem and they work best for me. When I go onto the Sears and KMart websites it states that these shoes are temporarily out of stock. Thanks Diane Marcoe (dianemarcoe@yahoo.com)

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kasza
, US
Apr 20, 2016 5:41 pm EDT
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I purchased two pairs of sandals identical one in brown and one in black. I was unable to wear them for longer thatn 45 minutes before my feet swelled up and were hurting from the hard straps pinching my feet I paid $24. each for them and was unable to return them to KMart because I purchased them a while ago, even though I only wore one pair because they hurt my feet too much. They are sitting in the closet now and cannot be worn.

I would like to return them to you for a refund of $48. Here is the information:
Willa #50077 Brown Size 8
Willa #(no box) but number should be close to above number..Black Size 8

Thank you and looking forward to hearing from you soon
E. Alba

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Myrna Huber
, US
Feb 26, 2016 1:57 pm EST

My grandaughters shoes fell apart, the sole came off completely, the first day she wore them. i am very angry!

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Paul Maksym
, US
Sep 06, 2015 9:35 am EDT

Recently purchased a pair of Thom McAn men's shoes to wear occasionally whenever I wear shorts. The Description Item # 06737517000P Model # [protected]. Just recently the soles are separating from the shoe. It appears whatever bonding material they are using in China does not have the same similar physical and chemical characteristics as the good ole US type sealant. Really disappointed in the quality of this product. One would think you could get more than one season of wear from a summer shoe.

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