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TheNewConnection.com Complaints & Reviews

TheNewConnection.com / Fraudulent marketing and sales

Bi

On 2/26/2007 I searched the internet for a new HDTV, Samsung 56". This company marketed a factory sealed new set with a one years factory warranty. I called the company and spoke to a sales rep to confirm both the details of the product and the price. I also purchased an entended warranty. Both were air freighted. After opening the shipping carton I suspected a problem as the interior packaging did not look original. I called Samsung CS and provided Ser #. They reported the set was not new but a factory reconditioned product and was without warranty. I called TheNew Connection who denied...

TheNewConnection.com / Overcharging and lying to customers!

Va

I ordered a Fuji F31 from them on December 22. The price when I ordered it was $309. The shipping was going to be $14. I didn't notice at the time, but when I printed out the invoice, nothing came up but the order number (172577) and all their return and replacement policy. On the 26th I received an email, asking me to call to confirm. I did. The salesman, Ed Sharp, tried to sell me memory cards, and then a "better" battery. I asked why, since the camera was rated as having a very long lived battery. He told me that I had purchased the "European" version, which did not come with the...